St Cloud Florist

I purchased a flower arrangement for my cousin. The picture on the left are the flowers I ordered directly from the St. Cloud Florist website. The price for this arrangement was $ 132.95. The picture on the right is the arrangement that was delivered. I am completely dissatisfied with the flowers that were delivered because they look nothing like the picture they advertised on their website. The end product has about half the amount of flowers as the picture on the website and they used a lot of cheap filler (baby’s breath and fern). I called St. Cloud Florist to voice my concern and after putting me on hold for a few minutes the representative came back and said that the only difference was the vase that they used. I proceeded to let her know that I will be posting a side by side picture of the two arrangements on Unilocal.She said to go ahead and then hung up. This is the level of concern this florist has in regard to customer satisfaction. I want future customers to be aware that the arrangements this florist has on their website are in no way a true representation of what will be delivered

I don’t buy a lot of flowers but when I do I always go to St Cloud florist. The owner Kim and the other ladies do a fantastic job on any arrangement that they do.