OMG They were so nice!!! They helped me book a great hotel to Italy that was in my price range and also right by Trevi Fountain(literally outside the door!). I came here after a disastrous visit to another travel agency that I used for another trip years ago. I dealt mainly with Tammy and the President/Owner Janet helped too-they were very very nice and knowledgeable and did better than I did when I tried to look by myself. I had fun and had some chuckles as well. Very easy to work with, my friend that I am traveling with had a very limited budget but they were able to find me something great and never made me feel bad about the amount I had to spend. If you are looking for a great group of people to work with that are fun and are real people who take the time… pack your bags and come here :)