I would NOT recommend this company. After scheduling them to cut down our tree and having J.U.L.I.E. come out, I emailed the VP Jake who had scheduled the appointment the day before to confirm them coming out and get a time we could expect them. After not receiving an email back I called the business line directly the day of and was informed that each individual worker keeps their own tree cutting scheduled(should have known right there this was going to be an issue). When I called Jake he informed me he had«just got back from vacation»(on a Friday?) and that he had meant to call me but it wasn’t even 9am yet(I called at 8:52am) and informed me that somehow I didn’t get on the scheduled and that his guys where in Naperville for the day-he then had the nerve to ask me if I wanted to rescheduled. This company is clearly not organized and clearly don’t care about their potential customers. Either way, understanding that things happen, had I been informed of this«mishap» even the day before we would probably still be using them to cut down our tree, but I can tell you by the conversation I had with the VP of the company that they had no intention of calling me.