UC Davis Medical Center

This hospital would be getting five stars if it wasn’t for ruffina at the cash register in the café/​cafeteria today, she was very rude and not so nice we said hi and she said nothing, since it was our first time there we had no idea we had to place the food on the weigher and she rudely told us where and did not seem to be happy at her job we said thank you once she was done and again no response, Ruffina please understand we do not want to be there just as much as you as my godson is getting a mri done due to his seziures so in the mean time we wanted to eat as we all where tired and very emotional we did not deserve the attitude from this women

I went to UC Davis emergency room because I’m in so much pain with my back run down into my right leg fi first thing they do is charge 100 they did do an echocardiogram on my leg because they did such a bad job on a heart cast three weeks ago and it broke open and the man nurse manhandled me after setting there over four hours and no one would give me an explanation couldn’t see a doctor the waiting room was disgusting dirty I wouldn’t take my worst enemies dog there the people are rude or crude if you need emergency room don’t go here there was people in the hallway and beds moaning and groaning terrible disgusting place after waiting over four hours I finally just left the only nice person was the lady guard at the door otherwise everybody there is disgusting I don’t care if you’re dying

The care my son has received has been ok. He will be staying there for about 2 months. That amounts to $ 12 a day for parking. Raping our wallets when we are down and making sacrifices to be there, losing work hours and yet to have that hospital bill is criminal.

An update to my experience at UC Davis Med Center. While I was there getting my procedure, they took great care of me. BUT, after the fact it is like don’t let the door hit you in the ass on the way out. I am having some issues after the fact and they could not give a damn. «OH, we’ll schedule you an appointment so we can rectify the problem.» But I hear nothing. No appointment or advice. Once they get their big payments and bills paid, they want nothing to do with you. Fk’em!

Every time I have visited UCD I have left with an enormous, unnecessary bill. Each time the staff has incorrectly billed my insurance, causing me to pay absurd deductibles that would, if billed correctly, be covered by my insurance. Additionally, I most recently went to the doctor that was, unbeknownst to me, «out of network.» Though this should have been easily avoided, I had no idea that it happened until I received a large and frustrating bill. This place has decent doctors, but I would rather suffer from my ailments than spend the amount of time and money that UCD and it’s medical staff has cost me.

Hospital itself was great, but their billing department is completely rude and unhelpful. We are still paying bills for my wife’s prenatal care and my daughter’s delivery… and my daughter just turned three! (This is WITH insurance.) We have been making payments monthly, but because they’re not the minimum amount they want, we are still being threatened with collections.
It’s high time healthcare companies take into account how flippin’ expensive their bills are, and not expect people to pay everything right away at the expense of mortgage, bills or food!

My relative spent a week in this place. I’ve never seen such incompetent and childish behavior in a hospital in my entire life. The particular icu (msicu) that my relative was in was a disgrace. When I came to visit I could not believe what I saw and heard coming from the staff. The nurses were laughing and talking loudly and huddled around computers looking at facebook and amazon! When I asked to come into the room I got a terrible, condescending attitude by a nurse and I couldn’t even believe this was actually happening. Avoid this place at all costs!!! If i could give this «hospital» a negative rating I would!

My new insurance provider has UC Davis listed as my main provider. I previously had Kaiser which I loved. I’ve only been seen once there and I wasn’t too thrilled. The process to become a new patient and schedule an appointment took me nearly 5 hours to understand and complete, which was a little frustrating. I had to make phone call after phone call to finally get to who I needed to speak to. I wanted to see an OBGYN but that wasn’t allowed. I had to first see a regular doctor and then they would refer me to an OBGYN if needed. I feel like that process is wasting time and also making me pay my co-​pay twice for the same problem.
I had an appointment scheduled last week and I received a call to confirm or cancel the appointment. I cancelled the appointment on their auto system and yet this week I received a letter in the mail from them. The letter stated that I missed an appointment without cancelling it and that since I did that, other patients missed the opportunity to be seen. It said that they have a 24 hour cancellation policy and that they only allow for this to happen 3 times before they drop me as a patient, so if it happens 2 more times I won’t be allowed to go back. I understand the frustration of no shows, however I had cancelled it with their automated system and technically that is a technical mistake on their side. Why didn’t they call me the day of to see if I was running late?
The letter seemed a little rude and impersonal. I’ll be calling them to make sure they clear my no show from their system since it wasn’t my fault.
So far, I’m not too thrilled with UC Davis and I’m considering if I should start looking elsewhere to find a better office.

My mom was in ICU for about a week, and the staff was wonderful. The reason I gave two stars is because they charge $ 2 an hour for parking. My brother sister and I took shifts visiting, sometimes overnight. About $ 200 it cost us to visit my mom. That is just plain criminal. Whoever came up with with that should be ashamed of themselves. Taking advantage of people when they are down.

Horrible response times and horrible service, one of their psychiatrists prescribed two dugs that resulted in serotonin syndrome, upon calling for advice, she didn’t get back to me for 4 or 5 days, maybe more, and I myself adjusted the dosages as my «cutting-​edge» «reliable and ethical» «top of the line» medical provider wasn’t responding during crisis… Also their billing department sucks, and I’ve literally been waiting 45 minutes to talk to someone about an enormous bill that I JUST received a whole year later. They suck, basically.

I already have some idea about UCD ER, but sister has been in the ER n had her rounds of nurses. So far her nurses are fine except for one night shift B***H name TIFFANY!!! She’s has a F*****G attitude everytime we ask her to get her lazy butt up n do some basic nursing stuff like get my sister a warm blanket cuz she’s complaining she’s cold. I know night shift isn’t that great but if ure old and lazy ass can’t handle it give it to a lad who gladly will. In addition, I stayed over to keep my sis company and her patient load isn’t that hard cuz I notice all her patients are sleeping and the tech/​aid check the vitals. Avoid her at all cost. I can’t believe UCD spent all this money building the new pavilion n have this crap around. I will be putting on my complaint about her.

I know emergency rooms are always going to take time out of your day but UC Davis emergency room was beyond ridiculous. I was there with my husband that had a hemorrhage for the past few weeks and had finally gotten worse enough to go to the ER. We get there at 10am and come 8pm we are still waiting. I kept asking the nurse if we were ever going to be seen since every single person that was in room with us from the morning is now gone and its just us with a new group of people and everyone is still being seen before us. At this point I’m so mad and highly disappointed in UC Davis which I thought was a better hospital. To end my rant and come to my point, do not go here unless you plan on waiting a very long time and possibly end up sleeping in the ER until you are seen by someone.

Pre-​op to recovery this is the place to be with excellent doctors and staff.
Parking garage available no validation unless day of surgery. They do have a gift shop in the lobby and a cafeteria that offers hospital visitors and staff quality food.
Information booth as you enter and admin and pharmacy off to the right side. They do offer shuttle if you are transferring from one building to another around the UCD campus it’s huge even I got lost.
Accommodations? My aunt drove in from LA to visit my son for couple of days in hospital and she stayed right across the street at The Marriott very convenient.
Excellent !

GO ELSEWHERE!!! The ER is just as bad as the reviews say it is. The staff is incompetent and useless. This hospital ER is the reason why people view the Health Care system in this country as a joke. They’re really quick to register you and take your co-​payment and billing info and then tell you to wait to actually receive any service that you just paid for. It’s honestly no exaggeration. You will wait for at least 6 – 8 hours before you get seen. Most people I was there with just left without getting seen. It’s that BAD! We deserve better from our medical professionals and we should demand for OURSELVES! This place is a sad excuse for an ER.

This was my experience back in ’12:
Went into the ER with neutropenia. I was put in an ER room which was dirty. The first male nurse tried to access my port and missed. I told him it wasn’t in correct and he proceeded to argue with me about it. When I started to grow a bump under my skin from the IV fluid, my daughter demanded that he remove the line from my port. A doctor finally came in and they found another nurse to access my port correctly. They decided to admit me to help me recover from the neutropenia. It took twelve hours to finally get a room. Meanwhile I’m parked in the dirty ER room.
After finally being admitted, a few days later I ended up with C-​Diff. I’m sure it was from the dirty ER room. My three week stay in isolation was miserable but the nurses on the cancer floor were great. Four stars to them!

I had a mostly pleasant experience in the Surgery Department here this past week. Having surgery sucks, don’t get me wrong, but UC Davis is a great place to go if you ever need surgery.
Mine was a scheduled surgery, so I reported to the Surgery Department at 6:30 a.m. for pre-​op. I needed a driver, so my friend Anna came with me. Once I went through the initial pre-​op preparation, they allowed Anna to stay with me in the room until my surgery time of 8:30. They also have a screen in the waiting room which allows visitors to track where their friend/​family member is (pre-​op, in surgery, in recovery, etc.). They give the visitors a card with a case number to follow.
I went back to surgery, and remember counting to 2, and then I woke up in post-​op three hours later. My post-​op nurses were wonderful. I was in pain, woozy from the anesthesia, and thirstier than I’ve ever been in my entire life. They rarely left my side and did their best to make me comfortable. Anna was also allowed to be back there with me, so I had company as I recovered. My recovery went on a little longer than anticipated, but the nursing staff continued to be friendly and helpful until I was finally able to be discharged.
I hope I never have to have surgery again, but if I do, I will come back to UC Davis.

We are so very disappointed. It has been one thing after another and my poor son is suffering each day. Everyone thought it would be the best place for him when he was burned from the torso up, including his arms and face. Even though they make you gown and glove up in the Burn Unit is D I R T Y. Now he has a fungus and what looks like staff infection, but we cannot for the life of us get a doctor to look at the IV puncture that is presenting problems. While a couple nurses were great, most were dismissive and not helpful. What started as concerns did turn into actual MORE painful problems.
Now it is happening again and the attending nurse says «I cannot physically make a doctor come and look» and she makes no apologies. And guess what? If a doc doesn’t look, no antibiotics get ordered, no antibiotics mean the infection has a chance to get worse, just like the ignored fungus. I want to scream with frustration!
While they have all but quit the pain meds (he is down to very little), his pain is increasing from all the unnecessary issues!
UPDATE ³⁄₁₁:
So he did have a raging staph infection and was denied any antibiotics. We had to wait hours for them to approve a prescription the day he was discharged. It did not get under control for almost a week and he suffered intolerably for 11 additional days (5 in the hospital and 6 more at home when it was out of control) for this negligence or indifference to his care.
The kicker is when I heard from others that it is standard to plug antibiotics into the IV before infection can ever start because it is so common.
*Make sure you avoid having a nurse named Delilah, as she was the worst. Rudely waking my boy first thing in the AM with «What are you still doing here“on his 9^th day. I will try and post a pic so you can appreciate the crime. The day I picked him up, his sheets had not been changed (bloody, etc) and he had been there 4 nights. Prior to that he was in the burn unit for 7 nights where more atrocities occurred.
I could go on, but I won’t.
Update 7/​11-​My son still has recurring Staph.

Save yourselves a ton of heartache and don’t take your child to this hospital. My daughter was a patient of UC Davis with hydrocephalus. Every 6 months she would have a shunt revision and brain surgery. It is a very expensive procedure but very dangerous at the same time. After 10 brain surgeries, 30 cat scans and MRI’s my 2 ½ year old just couldn’t do it any more. I asked her doctor about a procedure called ETV which would eliminate all the surgeries and my 2 year old could have a normal life. They said she was not a candidate for the procedure. What they meant to say is ETV would cure her and the hospital wouldn’t make any more money off of my daughter. That same month they operated on her little brain 4 times because the surgeon was careless and made mistakes. In fact they had to put another shunt in her head because of their mistakes.
Thankfully we moved to San Diego and took her to Rady’s Children hospital. They immediately recommended doing the ETV procedure so my daughter could live a normal life. That was almost 3 years ago and she has been surgery free since. Even though she has been surgery free for almost 3 years, the damage was already done by UC Davis and their greed. My Daughter will never live a normal life. She has extreme brain trauma because of all the surgeries and the mistakes UC Davis made. Keep your children out of this hospital’s claws. Money is more important than your child’s well being to UC Davis. We are retaining a law firm to start a lawsuit against this hospital and their unethical business practice. It’s too late for us, you still have the chance to avoid a huge mistake. FIND A DIFFERENT HOSPITAL.

I’ve been reluctant to write a review here just because I’m looking at it from the point of view of having worked here for a good number of years. I had worked in the older part of the main hospital for 23 years then placed in the newest Pavilion area which is so cool bc it’s nice & new. I felt pretty blessed after so many of years of working in the dungeon so to speak. After having worked for 4 years in the newbie part I really didn’t mind telling people where I worked at. I knew some CLSs from other labs & hospitals were jealous of us but one does have a choice in life. Come work here at UCDMC!
I did have an experience from the other end of the spectrum as a visitor of a patient here at the home hospital where I worked at. In fact it was my father who was that patient. I got to experience the lowest time of my life as I didn’t see it coming. Bottom line, my dad was given the worst prognosis as he had severed 75% of his spinal cord. He basically was paralyzed and on a respirator when I came to visit him later before work. I ended up calling in sick that moment bc I had to be at work in a matter of minutes but no one warned me .I didn’t find out until later that he had actually coded blue twice in ER that morning. I guess with that fact that should have waken me up big time. He ultimately had passed on within a week but that week was brutal. I was basically numb the entire week. My body was just going through the motions. I was so thankful my HB was there to support me. He didn’t even get paid that week bc sick leave doesn’t include in-​laws. Believe me I was most appreciative. The doctors, nurses and staff were all very supportive and wonderful. I felt blessed it happened at UCDMC being the teaching & trauma hospital. He had the best doctors in the business.
So there you have it. I felt the need to write the review bc I was invited back to my place of work which I retired from BTW for a holiday potluck. I had so many former coworkers who came up to me that it was such joy and blessing. I know that especially after going to the bank this morning & the one bank teller who helped us said her HB has been gone for 3 years. Life is short people! Don’t wait forever to retire bc a life can be taken away from you in a split second!!!
Yes I probably will go back to UCDMC but only to visit my friends.

My _​honest_​review was censored and it was «removed for violating our Content Guidelines or Terms of Services.»
Which is odd. I posted an email sent directly to me. Verbatim. No changes, nothing. And somehow that violated policy.
So I’m going to switch it up. Hospital: decent. Volunteering there: ASK A CURRENT VOLUNTEER ABOUT IT.
Hope this review doesn’t violate anyone.