The UPS Store

I usually stop in when I need to print a document. It’s quick and convenient. One day I’ll buy a printer but until then I’m happy to give them my business.

As an update to my review, I did receive an alert for my recent mail. I believe that the problem that I experienced with mail alerts and forwarding was remedied. So I raise my rating to four stars.

Beware Of Surcharges Not Posted. It would have been nice if I was notified of the surcharge before hand. No notices posted anywhere of additional fees for USPS services.
This was my first time purchasing USPS postage at a UPS. If I would have known I would have gone directly to the post office instead.
When I brought it to the clerks attention he just pointed to the receipt and said that notice of the surcharge is listed on the receipt. Hello! That is After the Fact? I just gave up. I didn’t even bother to argue and just considered it as a lesson learned.
From the other UPS Unilocal review it seem like this is a regular business practice for UPS Stores.

had to ship my receivers back to ATT and was instructed that a UPS store was the only place that would fulfill that. went in and was assisted by Richard who was extremely knowledgable and very friendly/​sincere. Was in and out in about 10 minutes. Great service!

I found the staff to be incredibly rude. When I asked for particular service, the gentleman at the counter laughed at me and said, «Nobody will do that for you.» I swear I will never be back to this location, even if I have to drive 20 minutes out of the way.

Had to get notarized done for my job nice clean and pleasant. They had an outage couldn’t use my credit card but he took down the information and I was on my way

We came here to get a notarization done. It was easy and fast. It’s located in the same shopping center as Rite Aid and Umpua Bank. I liked that I could easily park by the building without worrying about an overly crowded parking lot.
The gentleman helping us had a very thick accent. I was afraid it would make it difficult to understand his instructions, but it all went smoothly. There’s only one person doing notaries, so you many have to wait 10 min in line to get a turn.
I liked how clean and well put together this location was. Thank you to the staff for making our transaction so easy! I’m very appreciative and grateful.

I received a package that was opened, the tape was cut open… the whole entire taping along the side fold was cleanly cut. The package came from Amazon, so it was professionally packed. The staff has the audacity to give it to me in that condition without saying a word about the damage. I stood there for a few seconds anticipating an explanation or apology, nothing. I than asked him what happened to the package, he blamed the us postal system for the damage. I don’t buy that excuse, because if the us postal service did «damage «my package, they would tape it back up with us postal tape and provide a damaged disclaimer. There was no point in going into a full Detective Monk investigation interrogation with them; it wouldn’t have changed the fact that the package was opened.
Nevertheless, I have lost confidence in the staff and feel insecure with them handling my mail. But as I’ve been looking for another UPS store in the neighborhood, I noticed that several staff at this location work at the other locations.

I went in to send a package to Spain for the first time ever … It’s going to my mother in law. Well despite of me asking for help and asking for the most stress free way to ship this was a disaster. (And over 100 dollars later) Don’t expect these folks to explain crud about international shipping! One check mark on the shipping form would haves saved my entire family allot of phone calls and headaches.

My husband recommended these guys for some printing. I’ve used them before for notary and faxing. Never for mailing. They are ridiculously overpriced. Sunny assured me he could print my items and would re-​do if I wasn’t happy. One of the print jobs I wasn’t happy with and it was a real pain to get it fixed. They acted as if they were doing me a favor. Not how it works… I paid, you make your customer happy. I won’t use them again.

Service is ok, but OVER PRICED ! Compared to fedex office or going directly to a UPS terminal ! Every time I go to to a ups store I feel like I’m paying shipping roulette, rates are different from one store to the next. I’m starting to like the US post office a lot more.

I like this place. It is easy to get to, parking is convenient, and the staff is polite and helpful. Good service.

Thanks for the great service. You saved me a ton of time on my Livescan vs going to the DOJ today.

My father and I use this store for the mailbox. He’s been with them for a couple of years now. I recently started having packages shipped there because I don’t like leaving packages in front of my house, and I have zero complaints. The staff is super friendly and attentive. As soon as I walk through the door, they shoot a friendly greeting my way and start collecting my packages and they have them ready by the time I finish checking the mailbox and get to the counter. They even offer to help me carry large packages to my car.
It’s important to remember that these UPS stores are individually owned and can’t control UPS corporate pricing, so please take that into consideration before bashing their prices. For smaller packages, I will use a USPS outlet because it’s cheaper, but I don’t hold the UPS store’s prices against them.
Because of this store, I plan on continuing to use UPS stores for future mailboxes; better customer service, cleaner, and all around nicer than a regular post office.

This store is convenient but being in an expensive rent area means everything is marked up but a few cents or dollars here and there don’t make too much of a difference. If you need 1000 you should go somewhere else but for most people’s basic needs, this gets the job done quickly.

Convience with good service. My one gripe is the price of copies. It was 12 or 15 cents, a bit pricey.

I didn’t appreciate being charged $ 3.00 for a computer usage fee because I was printing from a USB drive. They didn’t even tell me or have it posted anywhere. I would have went to FedEx if I had known because its free to print from USB there.

Although I have never shipped anything from the store, I have dropped off about a dozen yardbags full of styrofoam packaging over the past year. These guys will gladly take it all and make good use of it. Friendly staff.
The 10 Second Takeaway:
+Recycle your packaging materials here!

Decent place, seems pretty cluttered and a bit disorganized but they are friendly and take care of business. I just am overwhelmed at the ton of stuff/​trinkets/​distractions that are readily available to take your mind away from why you came in there in the first place. They have a notary which was why we went there in the first place, and they got it done in that department no worries.
Generally recommended, but nothing to write home about. Standard fare UPS place.

I go out of my way to come here as I find the owner and employees are always a joy to work with especially in a day and age where customer service is gone everywhere else.
They are always waiting with a smile and super helpful giving you all your options to get what you need where you need it for the cost that makes sense for you.
I highly recommend this local business to any and everyone!