Rivercrest Apartments

Called to get information about the place. A few of my friends live at Rivercrest so I was hoping to find out more about pricing. I talked to Taylor– She was ridiculously rude! She was mean and met me with an extremely sharp tone that was incredibly off putting and unwelcoming. She answered my questions with one word answers and she actually said «wow, you really have a lot of questions» when asking about the pet policy and prices. No shit i have a lot of questions, I’d like to know about where I’m potentially living.
Overall? I enjoyed visiting my friends here. But when wanting to live here~ I’d rather go somewhere else because staff is so rude & unprofessional.

Great staff. Great place to live. Many extras. Great place to live for students and safe for families!

Update: they fixed the bath tub. They paid for our hotel stay. We are moving out as soon as our lease is up. The maintenance men are still not the best. The front desk girls are still rude, except for a hand full. I still don’t recommend this apt, but it is a convenient place if you are a student with a dog.

I lived in this complex for 7 years. Apartment 303. Best time of my life! Girls at the office where always nice, polite, helpful. Repair guys so fantastic! Always helpful :) my neighbors were awesome collage students. Never got anything stolen or bandalized. Love the gym, the tennis courts, the pools and jacuzzi. Tour this place you will love it. Apartments are big, bright, well maintained. Grounds are huge and beautiful. Perfect location if you are attending sac state.

I wanted to leave a review because I’ve seen some of the not so good reviews on here. I have lived in the Rivercrest apartments for almost two years now and have renewed my lease once and am planning on renewing again. I have only had one issue living here, with one of the ladies at the front desk, but since then management has been changed and the new management people are wonderful! They are very nice and helpful with any issues I have and even offered to help me look for a roommate when I was feeling worried about not finding one in time to pay the rent. The apartment I live in is very nice, the updated two bedroom 1.5 bath. I can hear people around me in the other apartments but to be honest what can you expect when you are living within 20 feet proximity of other tenants? I expected to be able to hear my neighbors because we live in apartments and in a college town area. I love the fact that these apartments are gated, which keeps most of the homeless scavengers out. The apartments are well up kept and always look nice. There is free tanning, basketball courts, volleyball courts, tennis courts, a spa, a gym… Literally everything you could ever need or want in an apartment. The rent is a little high but I feel like that is because the apartments are much nicer than any of the surrounding college town apartments. Overall, I give the apartments ⁴⁄₅ stars because I have enjoyed living here and will continue to.

I lived in an upstairs unit by the pool. Huge mistake, if you have a baby, or care about getting a good nights rest, look elsewhere. Loud parties don’t only happen on weekends. We had loud neighbors, neighbors who loved cannabis and didn’t care who knew it. Security just parks in the back parking lot all night and nap. Eventually we moved out because our lease ended, raising the rent over $ 1200/​month, and after having been good tenants for the better part of 16 months, we were always treated as replaceable strangers. One positive, the units are spacious, but need serious updating.

I Graduated from Sac State six years ago and to this day remember how bad Rivercrest was. In the two years that I was there:
–My Bike was stolen
–My (now wife)‘s bike was stolen which was locked up on the second floor balcony
–My car was broken into twice (once nothing was taken, they were just looking around)
–My wife’s car was broken into
–My wife was a witness to a jeep being hotwired and stolen
–We were both witness to a smash and grab in the parking lot
–My roomates window in our apartment was broken and his computer was stolen
–My wifes roomate’s bike was stolen
–My wifes roomate’s car was broken into twice (both times noting was taken, once again they just smashed the windows and looked around)
You want to know how bad this place was? I’m writing a review SIX YEARS LATER about this place. Check my Unilocal reviews, I am not a spiteful person.

Rivercrest apartment homes are gorgeous inside with unique vaulted ceilings. An additional plus is the staff in the leasing office go beyond what is expected of them. They treat each person as if they were your friend. The management provides extra services such as an on site computer lab and a cute patio where you can socialize or work.

My husband and I lived at the Rivercrest Complex for about a year, and we do NOT recommend it to anyone! We had issues throughout our year there with maintenance staff, office staff, and security. Lots of trash scavengers come onto the property and dig through the dumpsters, which has been an illegal act since 2005. The scavengers, first of all, are trespassing on the property since they do not live there, and it is illegal to scavenge anyways. I brought this issue to the staff many times and they don’t seem to care. I’m sure they’re just looking for recycling, but this is how identities get stolen as well. Most scavengers come during the day, but there have been several that come at 1 or 2 in the morning. The complex boasts that they have 24 hour security, but security does absolutely nothing! If security was really doing their job, this would not be an issue.
Upon moving out of Rivercrest, we were shocked to discover we weren’t even going to receive half of our security deposit. Per their move out guidelines, our carpet cleaning was waived since we had been there over 12 months, but the property management had charged us ridiculous fees that were a part of normal wear and tear, which is illegal. After fighting and fighting with the complex, and finally getting through to corporate, they reimbursed for $ 80 of the money they had stolen, but I doubt we will see the rest of it.
Rivercrest and Trinity Property Management is a scam. They have poor business ethics and treat their residents like «just another customer». I would never recommend this or any of Trinity’s properties to anyone. They’re just trying to squeeze as much money out of you as they can. STAY AWAY!!!

My roommate and I lived on the bottom floor and could literally hear EVERYTHING that went on upstairs. You can hear them walking back and forth, their cell phones vibrating, them urinating, their entire phone conversations, etc. The quality of people that live there, is not very nice. First we had a guy and his girlfriend that lived upstairs that faught until 4 a.m. each morning. Then there was the call-​girl that had an ambulance come and take her away almost every week. She enjoyed talking on her phone really loud, fighting with her family on the balcony until around 3 a.m., taking a lot of pills and drinking while babysitting her son, and having major psychotic episodes at all hours of night. Not only do you get noisy neighbors but you get men who are on Megan’s Law! Oh, and one morning the police went up to my roommate and told her that there was a man seen right in front of our neighbor’s apartment, masturbating.
The staff is not much better. At one point, the maintenance guys were upstairs trying to fix it up and they were being extremely loud. The noise factor is already extremely sensitive, imagine them with power tools and heavy duty vacuums starting at 8 a.m. One morning they were washing down the balcony and all of the water poured down onto our patio, all over our nice bikes! When I went outside and asked the guy if he knew he was doing this he said, «Yeah I know, I’m just doing my job!» Okay, well f**k you too then. The complex does look nice, and they do keep it up on a regular basis and if you don’t see it, you’ll hear it outside your window. All. Of. The. Time. You also only get hot water when you shower for about 5 minutes, if you’re lucky. We had to have the maintenance guy turn up the heat and it still only lasted like a minute longer, it was horrible.
Rivercrest sent us a few notices to renew our lease within the first like 4 months of our lease. We had no idea what we wanted to do only 4 months into our lease, so when we finally decided that we would renew (since we hadn’t looked elsewhere) around the 7 month mark, they told my roommate that it was too late and that they already rented out our apartment to someone else once our lease ends. Uhmmm, seriously? I’m not sure that’s legal, but whatever, they did that to everyone I have talked to. And the rumors are true, the girls in the office are extremely rude. I do not recommend this place at all.

Lived here for a year. Clean and upkept apartment. Never had a problem. Had one maintenance call, i forget what it was for but it was handled the next day. A lot of college students, but quiet for being a college town apartment complex.

Beware, they try and keep your deposit, claim false damage, and are very dishonest.

I would give them NO stars but it won’t let me. This place is the WORST POSSIBLE PLACE EVER!!! The manager is so incredibly rude it’s ridiculous. People’s cars get broken into on a nightly basis (mine got broken into 4 times). I filed a claim each time but after the 3^rd time I was very angry (all they stole was my drivers insurance out of my glove box) so I went up to the office to complain, AGAIN! The manager told me that it was my fault and that I shouldn’t be so dumb to leave things in my car. WTF??? I’m pretty sure leaving your drivers insurance is the RESPONSIBLE thing to do…
After that I ended up writing a post about how awful this apartment complex is on
. I then got a phone call from my mother, who doesn’t live with me or even pay my bills, telling me that the manager called her complaining about me and my post. She basically yelled at my mom for 20 minutes straight. Is that not absolutely ridiculous? All I know is that I could not have been a happier person when I left that apartment complex. I would not recommend ANYONE living there. HORRIBLE!

I’ve been living at the Rivercrest apartments for a few months now and I have no complaints! I feel like the area is pretty safe, and my experience with the office staff has been superb! Especially a girl at the front office, Elizabeth, who goes by Liz, she’s always friendly and always willing to help! Every time my roommate and I have had issues within our apartment, maintenance has been quick to fix it and so forth! I would definitely recommend Rivercrest!

I lived here for about a year and was very unsatisfied. I lived alone and was placed at the back corner of the apts. I was right by the fwy, and it was very dark in that corner. Vehicles were broken into every single night, no exaggeration. I had my car broken into twice, and it sat all night with the glass broken, even though there is supposedly «security» patrolling all night. I never saw them resolve anything and often wondered of the security want also part of the problem? There was also a rash of burglaries there as well. To add insult to injury, rather than warning the tenants, the office took it upon themselves to try to keep it a secret so they wouldn’t get any negative press. Horrible. They also promised me I could move to the front of the complex after I made it 6 months. I hated the back of the complex because it was dangerous. When it came time to switch to a better apt they simply said no. I then left immediately and broke the lease, I didn’t feel safe there, it wasn’t worth it. The nickname for this place among tenants is «Rivertheft» funny, not funny.
The only good thing was the apartments are nice looking and newly remodeled, and they were easy to get approved for. That’s what the one point is for.

I’m really confused on all the bad reviews. I’ve been staying here for a month already and we’ve had a good experience. The staff is friendly but noticed they get stressed when there overwhelmed with a lot of future residents. They have 3 types of apartments; full upgrade (cherry cabinets and black appliances and that’s it) partial upgrade (the cabinets have knobs and the door knobs are a pretty frosted silver) no upgrade (standard and cheapest for rent, simple it’s good if your not worried about all the extra stuff)

This is the worst place I’ve rented at. I’ve been complaining about the neighbor’s howling dogs that howl at all times during the day and night and management since January does nothing. Worse, they tried to turn it around on me. There are constant parties and people shouting at all times of the night but they’re not as bad as the police helicopters that hover nearby. You couldn’t pay me to live here as second more.

Got my boyfriend’s bike stolen and just last night, my car got broken into. There is security at times but one would wonder what they are for because of all these theft going on. The Property Manager is also bitchy and rude. Can’t wait to move out soon.

I walked into the management office with the mindset that I would likely move into the complex. The plethora of sports courts plus its proximity to CSUS were of high value to me, yet the sales experience was so disgustingly bad that I was actually talked out of it… and luckily so, judging by the previous five reviews that all give Rivercrest a single star.
The saleswoman dove into unit pricing and asked up front if my girlfriend and I would be willing to sign a lease that day, before ever explaining or showing any of the property. She then stressed that the pricing ‘specials’ would only be good if we made a decision immediately after viewing the apartment and that they’d be off the table if we decided to come back any other day. WTF, really? The place also doesn’t cover water and garbage, plus you’re obliged to pay renter’s insurance to a company they’ve selected for you. That’s a wonderful scheme. Anyway, it seemed overwhelmingly obvious their concern was about taking tenant’s money and not at all about the tenant.
Angering.

I must agree with the other Unilocalers this place is shitty!!! Don’t ever make the mistake to live here. The people in the front desk are rude. The amenities aren’t all that great and the security sucks! Almost every night there as a car window that was smashed. Not worth it!