Natomas Family Practice

My husband and I have had Dr. Lau as our primary care physician for about 4 years. My husband has a lot of medical issues and Dr. Lau is really wonderful and caring. He really spends time and listens at all appointments. We have had only positive experiences at the office. Malorie, his assistant, is professional and competent and always friendly and helpful. The whole staff at Natomas Family Practice has been great to work with and are always proactive with our health issues. We also like their location and ease of parking too. But mostly we really appreciate having Dr. Lau as our PCP!

Glad we were able to find a great and compassionate doctor for my daughter that is attending school at Sacramento State. Doctor Steve Hwang was very informative, and took time to answered all our questions as concerned parents. I would highly recommend him. Thank you Dr. Hwang

Michael Louie is great! He listens, offers real solutions, and makes me feel like he genuinely cares. I would highly recommend!

I have been a patient of Natomas Family Practice for 8 years. My entire family goes to see Dr. Hwang and his staff. Seriously, the entire team is amazing. I have been seen by Dr. Hwang, Jessica Sawyer, P.A., Michael Louie, P.A., and once by Dr. Lau. Every single one has been kind, compassionate, and done everything possible to always take care of whatever medical issue I was facing.

We have been going to Natomas Family Practice for 2 years now and have walked away completely impressed with each visit. This is the first time we have ever been satisfied, to this degree with a practice, and can state ourselves as being loyal patients. It’s exactly the empathetic, kind, gentle, honest care that my husband, son, and myself have all experienced, and have been looking for! Jessica Sawyer, PA — our first encounter — an awesome first impression to have with her easy to talk to/​comforting approach, which we felt immediately even during a tense situation (with a very squirmy, screaming, angry, intolerant 3yr old). We enjoyed our conversation and her willingness to take her time in making sure our questions were answered thoroughly despite the screaming toddler. Michael Louie, PA easily gained our trust with his empathetic listening and asking all the right questions to get to the bottom of things. Both my husband and I have been seen by him and his care inspires a confidence — no doubt that you’re being well take care of. More recently I was seen by Dr. Patrick Lau, MD and i was again amazed at having the same experience yet a 4^th time. i can’t say it enough — Caring, thorough, gentle, peace of mind… are just some of the words to describe the experience. When you’re down and out or need fixing you just want to feel fixed and these doctors know how to accomplish that. Thank you all at Natomas Family Practice for what you do. I have and will continue to spread the word to anyone about the care we receive here! — The Henry Family

Michael is the PA is awesome! I have taken my daughter to him many times. He is very knowledgable and takes his time explaining symptoms and answering any questions I have. I hope he never leaves! The office in general is very pleasant and in my experience always on time. I give the office 5 stars!

One of the best doctors offices I’ve ever had! Michael and the staff are very friendly, follow up when you expect them to and understand the problems at hand, as well as address them with care and pleasure. I couldn’t begin to tell you what a relief it it’s having these guys around! Thanks again and keep up the great work!

The staff is exceptional, always friendly. Dr. Lau and Dr. Hwang really cares about their patients and takes their time to observe and diagnose and advise patients on how to feel better and healthy. Dr. Lau’s assistant, Mallory, is especially helpful, always returning my phone calls and there to assist me when the doctor is busy with other patients. I take both my parents here and ever since they have been feeling healthy with a better outlook on life! My parents are both in their late 80’s! Thank you so much to the doctors and staff of Natomas Family Practice!

I met with Michael Louie, Physician’s Assistant for the first time today and I was very happy to have found him. I was treated with compassion, patience, and understanding. Mr. Louie was very personable and I immediately felt comfortable with him, despite the fact that I had to talk about very personal details about my medical issues. He answered all of my questions thoroughly and completely, and followed up with phone numbers and additional information that I needed. I gave him and the office to the highest possible rating for their courtesy and professionalism.

Let me start off by saying I’ve been with Natomas family practice for over 10 years now, and I only gave 3 stars because, of the rest of the staff, they never show empathy, or acknowledge you or what you going thru, when I need to make an appointment, it’s always a week out, I have never gotten a say day appointment, or next day appointment, they don’t even check, they just say no, I feel like I get no effort, I work for a bank and in customer for 10+ years and the level at which they connect on a human level is weak, and being a medical place cs should come first, these people are dealing with real life problems at least you can fake it like you care somewhat.

My visit with the PA Michael went very well. He seems to really listen and understand what you are saying rather then going through the motions. :)

I saw Jessica today for the first time and she was excellent. She is a careful listener and is knowledgeable. I appreciate her kind demeanor and thoughtful advice. The office staff was pleasant and they were on time for my appointment.

Natomas Family Practice has a loyal patient for life here! Dr. Hwang has been my physician for 12 years and going even though I have moved out of Natomas. He is a great listener whenever I have described my symptoms, and seems very genuine when making a treatment decision. I’ve dealt with other physicians in the past, but none of them are as attentive as Dr. Hwang. Referrals to specialists are always easy. The staff are competent, friendly, and efficient. I’ve never had to deal with any billing issues either.

I can’t say enough about how great it is to have Michael as our care provider! He listens carefully and is both direct and artful in how he asks questions and gains a sincere understanding of your history, current health and future goals.
His authenticity in approaching patient care as an informed partnership is refreshing and effective. Michael is one of the few who earns your trust through his competence as a trained medical advisor and his character as someone who genuinely cares.
You never feel talked down to. Just the opposite. Under his care and encouragement I have been much more capable and motivated to meet my goals for a healthy body and to improve overall well-​being.
I highly recommend his services.

I am 33 and was denied birth control by Michael Louie (PA) because I couldn’t pee in a cup on demand. I just needed a renewal of my birth control prescription and was coming in as a new patient. Unfortunately I am one of those women who cannot pee on demand, I just can’t. Never have I been denied for this reason, normally my doctors would ask if there is a chance I am pregnant or when my last cycle was, but when I explained to Michael the PA I couldn’t pee, he didn’t ask any questions about my sexual health or my cycle, instead he just began to argue about why he needs it. He made me feel like I had no say over my body or life choices, and when I asked if the test was a law or a policy, he said he didn’t know… I cannot comprehend how he could push so hard for something after admitting he didn’t know if it was a law or just a practice. Even when I explained to him that I wasn’t pregnant, couldn’t be pregnant and been on birth control for 20yrs, he still denied me. The most disgusting part of this is that Michael tried to validate his reasoning by telling me of a previous patient’s sexual orientation and how even though she is a lesbian he still makes her take a pregnancy test (WTF?). It is not ok to tell me about another patient’s health and sexual orientation, that is confidential and not my business. So not only were my rights as a woman denied, another patient’s rights to privacy were also violated without her knowing. This place is disgusting and disrespectful towards women and their rights to their own health choices. And if you are reading this Mr. Louie, you know what you did was wrong, which is exactly why you yelled for me to come back as I was leaving. You should be ashamed of yourself for hurting and belittling women in this way.
_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​
The United States Supreme Court says, «The ability of women to participate equally in the economic and social life of the Nation has been facilitated by their ability to control their reproductive lives.» (National Women’s Law Center,
)

Dr Lau is my grandmother’s doctor and she just turned 92. Through the years Dr Lau has listened, and diagnosed when illnesses came about. His treatments got my grandmother well and she is doing real good. Dr Lau and his office always responds quickly. Everyone is nice and courteous. I highly recommend this doctor to all ages because he is an excellent doctor. Thank you, thumbs up

I have never had a doctor so caring and attentive. Dr. Hwang always listens to me when I describe my symptoms and tell him what I’ve already researched. He knows that I know my own health better than anyone and he doesn’t treat me like a moron like some doctors do.
The staff is very nice and friendly and I always get quick responses to my calls and my emails through the MyChart app.

I have a sick teenager & Dr Lau is the primary care. The staff handling the appointments is totally incompetent along with a healthy dose of affect! There were no open appointments so it was schedule the appt for Monday (president’s Day).
Called 3 Urgent Care facilities, non of then contracted with Dr Lau & did not accept the insurance.
Finally in frustration I scheduled an appointment with Dr Lau for 10 am. Was there on time & the office was closed for President’s Day!!!

Dr Steven Hwang is a wonderful Doctor.
The office staff is very nice and helpful.
I would recommend this office

Since we are new here in the States specifically here in Sacramento I have been looking for a Doctor for me and my son. I was advised by my friends to look thru Unilocal so I downloaded this app and started checking. After reading all the reviews I have decided to call to inquire. The staff who attended my call was so helpful and gave me all the information I needed so I decided to book an appointment for my general physical check up. The place is neat and the staff are very friendly.
I was attended by Dr. Jessica Sawyer. She was so accommodating and a good listener too. We discussed all my concerns regarding my health issues. After talking to her I felt relieved and I now started my medications which I hope not for long. I hate to have maintenance pills and will do my very best to watch my diet to reduce my cholesterol and blood sugar.
Having this great experience from NFP i have decided to have them as our Primary Care Physician. I took my son to see Dr. Lau for general check up. All went well and my 12-​yr old son felt so comfortable talking with Dr. Lau. He was so friendly and accommodating.
I am so happy that I finally found our primary care physician! Thank you Unilocal for taking me to NFP! !! You were really very Unilocalful! !!