This location just ok. Employees are nice every now and then they mess up my order one way or another. Most of the time it’s forgetting that I order a cheeseburger plain, forgot my daughter’s chocolate milk, or the most hated mistake of forgetting our sauce! But really its just small mistakes, nothing that would prevent us from coming back.
Vanessa T.
Classificação do local: 1 Vacaville, CA
Ok so my lil sis bf order a big mac for me and when i open it and took a bite I wanted to puke because inside the big mac was a long black hair… Omg… So disgusting. I will never ever go back to this location again… So grose!!!
Vidan B.
Classificação do local: 1 Elk Grove, CA
Very slow service esp drive thru. they need to speed up. came there at 10pm. then i paid at first window at 10:10.i saw that in my receipt. and then when i came to the last window to get my was already 10:20.and its still not ready. end up.i left not getting my food. i cant stay there for another minute. so late at my work!! very slow!
Anthony N.
Classificação do local: 5 Sacramento, CA
Cookie-cutter fast food chain. You get what you paid for so don’t expect much… Never had a bad experience here. The employees are true professionals and never mess up my order. Hope I don’t jinx it!
Alex G.
Classificação do local: 4 Sacramento, CA
SAMEBUTTNASTYFOOD, BETTERSERVICE! If you go to McDonalds constantly for food and are wondering which location is the best for your needs, then I guess this one is it??? Let’s Review! QUALITY/SELECTION: 2⁄5 I only come here when I am really hungry and really poor. The food always leaves me feeling nasty and groggy, but at least it is consistent across all locations. Not going into more detail, we all know how it is. AMBIANCE: 4⁄5 Have not been inside, but the outside looks very nice. It is pretty new and looks like it. Lots of parking. No thugs or bums chillin outside like at some other restaurants. PRICE: 5⁄5 1 dollar McChicken. Good stuff. Some things can get pricey, but who in the world buys a 5 dollar sandwich from mickey Ds. SERVICE: 5⁄5 The drive thru goes fast and all items are correct. Never feel like I have to check my bag. Employees are courteous. OVERALLEXPERIENCE: If you have to come here for a real meal, then I am sorry. If you have to come here because you hit the gym earlier and need a quick bite before your muscles go catabolic, then grab a cheap ass burger yall!
Corrina E.
Classificação do local: 5 Sacramento, CA
Great spot! Had the best customer service from Jasmine. She was so pleasant and nice. It’s hard to find someone in customer service who seems genuinely nice and wants to make the customer happy! The place is very clean too.
Pu B.
Classificação do local: 1 Elk Grove, CA
Holy f***en sh** i ordered a strawberry smoothie and they gave me a strawberry milkshake. I didnt even noticed til i was already half way home. How do you get those 2 mixed up. Totally dissapointed!!!
Kelly D.
Classificação do local: 2 Elk Grove, CA
Overall I like the restaurant and I think it’s clean and service had been good. My only complaint is the soft drinks. Normally McDonald’s has the best soft drinks you can get, but at this one the soda always seems to be flat. Flat Diet Coke is the absolute worst.
Doug A.
Classificação do local: 5 Roseville, CA
I can’t believe all the negative feedback I’m reading about this McDonald’s. Many must work at a competing restaurants… I eat lunch there at least once and sometimes twice a week. Have been since they opened. The service, food, and order accuracy has always been excellent. Far better than any other MDs in the area… I’ve tried them. For those of you who want quality fast food from a friendly staff, I suggest you try this MD. Their drive-thru is very quick and accurate too.
Shannon L.
Classificação do local: 3 Sacramento, CA
This review is just for the drive thru(I’ve never actually parked and gone inside). Location is good — at the end of a strip of shops, but right where the stoplight is for easy access into the parking lot(multiple entries into the parking lot since it’s at the end of the strip). The drive-thru always moves pretty quickly(I’ve been through this one a handful of times). It has the advantage of having two menu speakers at the drive-thru — the only downside is that they are in the same driving lane, so if the person in the front orders quickly but the second one doesn’t you sit in line a bit longer, but then you can pull to the first menu speaker to order. That said, I haven’t had to wait more than 5 minutes to get to the ordering point. The parking lot is a bit on the small side and can get a bit congested if there is a long line at the drive-thru. Good service on the drive-thru. The staff has been consistently pleasant, they confirm that your order on the screen matches what you say. When I ordered a meal they asked if I wanted a large or medium side. When I arrived at the pick-up window, the staff was engaging and friendly after handing me my drinks stated that it would just be another moment for my food(because I ordered my quarter pounder with cheese burger without onions or pickles I normally expect to wait, but it was nice that i was told it would just be another moment).
MariJo A.
Classificação do local: 1 Los Angeles, CA
Okay I LOVE McDonalds, but this one is a huge mess! I usually go to the one on Calvine(which is almost always on point) but I was in the area which made this location closer. BUT anyways, I came in on Friday September 26 around 2ish I think and Miss Drive Thru Window One rejects my little bb his doggie treat. That I can get over, I mean if they ran out there’s not much I can do, BUT this girl was like«Sorry we just ran out.» Like excuse me, the cars in front of me did not receive one, she was just too lazy to check. Like I said I’m over it. Now I ordered 20 chicken nuggets, 2 sweet teas, a McChicken, a medium and large fries. My order was disgusting! I was so sad. McDonalds is like my happy food. They did NOT make me happy. My nuggets were ALL burnt(I wish i had a picture) Who the hell was watching the nuggets!!! Apparently no one since my chicken nuggets were gross! AND my fries were so stale. Frikkin hell man… Atleast get my friends right. I have 20 burnt ass nuggets and disgusting friends. I was so sad. I can’t comment on the McChicken since I didn’t eat it. The tea was on point. I love their crack addicting sweet teas. BUT my food sucked. I hate going to this McDonalds. They’re rude, and don’t offer Ketchup. I read the other reviews, I know I’m not the only one.
Brad C.
Classificação do local: 2 Sacramento, CA
Well, it happened again. I pulled away from the drive-thru and down the street only to discover that they hadn’t given me all my food again. You absolutely need to check before you pull away from the window, because they are unreliable about it.
Janet R.
Classificação do local: 3 Elk Grove, CA
They are definitely not very happy to work in the mornings. But I guess it is early. It would be nice if they ask if we want ketchup..
Don K.
Classificação do local: 3 Sacramento, CA
Solid McDonalds — the service is good, the food is good, the drive thru is good. Everything is pretty average here. You pretty much get what you’d expect at a McDonalds. I think all the McDonalds in this area are kind of interchangeable — just like a fast food chain.
Tina H.
Classificação do local: 2 Elk Grove, CA
Don’t ask for a cup of water because apparently it’s not on the menu. I’ve been to this McDonald’s a few times and I hate to say it but now they’re just inconsistent with my orders and in all honesty, my orders are fairly simple! From a kids meal for my niece and nephews to a 10 piece and I can never get what I order for. This place has been going down hill for me.
Bruce S.
Classificação do local: 2 Elk Grove, CA
This is my local McDonald’s. What can I say? Bizillions of people eat there and yet I think most of the menu items are pretty sucky. If I am out and need a little snack I will pull through for an order of fries and a drink. Like many people I think their fries are pretty good. But I like cheese burgers and of all the fast food places I think McDonald’s are the worst. I refuse to eat them as a matter of fact. They serve cheese burgers without lettuce and tomatoes? Seriously? Last time some of us went in for lunch I had a wrap and it was good, but over priced. I use to go here once in a while for a drive through breakfast sausage sandwich of some kind, but I discovered that the ones at Jack in the Box are much better and cheaper I think too. Because it’s a McDonald’s always check your order before pulling away from the drive through window. Maybe you are lucky and they got it correct. Two stars because of the fries.
Thuy D.
Classificação do local: 1 Elk Grove, CA
WOW! Unbelievable(in the worst way) customer service!!! Went in because I downloaded the app so I was excited to score a free meal! Went in to get my nephew something and the darn app wouldn’t work! Ok… No big deal, things happen, but the employee was saying that almost everyone was having a problem with it. I get into my car and the app wants to work! So I walk back in prepared to push my redeem button because it was loaded and ready to go on my phone! I showed the employee, she takes my order, but I guess the manager has to do an approval… the app doesn’t want to work when I’m inside, I did push the redeem button but it’s suppose to show some clock? Since the manager(Desiree) didn’t see the clock, she walked away and didn’t do anything about it, said nothing to me or the employee, just walked off. Desiree completely brushed me off along with the employee. I felt so bad for the employee because she was actually trying to help me and tried to talk to Desiree again to see if we could do anything. Desiree yelled at the poor girl about this occurring all day so «she should know how to handle it. Don’t ask me again!» I was going to pay for the meal until I heard Desiree tell the employee that she was«busy with paying customers.» Speechless. I didn’t get the nice employee’s name but I sure did get Desiree’s name to put her on blast for treating her associate like that in front of people! I’ve been here a handful of times and most other employees are nice though! Just thought I’d throw that in because the one star is mostly because of Desiree.
Vivien L.
Classificação do local: 3 Sacramento, CA
Eh, they’ve gotten my order wrong or forgot to give me part of my order 3 … 4 times but it’s McDonalds, what do you expect? Plus it’s just 3 minutes from my house =p *Calvine McDonaldd has so much better service(But it’s the worst place to ever in your life work at).
Kellmerr M.
Classificação do local: 3 Sacramento, CA
This Location is ok. It is near my house and really nice inside. They have messed up our drive thru orders several times. My kiddos love McDonald’s, so I go to make them happy.
Mei W.
Classificação do local: 4 Sacramento, CA
Yay! Finally a closer drive for a Bic Mac! :) I’m a fan of this new brand spanking new McDonald’s that’s closer to home for me now! Awesome staff that are super friendly. Modern furnishings and flat screen menu’s. Something new that I haven’t encountered at any other McDonald’s is that they will bring the food out to your table once you’ve placed your order at the front. Pretty neat.