Market West Dental Group

Whew! I hate going to the dentist. I was assigned this group by my insurance and actually tried to change it but I couldn’t. I am SO glad I didn’t! They are really great! Ok, I know I am using a lot of exclamation marks, but that is just because I am so relieved that my first experience here was so good. Kind, nice people work here and I felt safe and cared for. I highly recommend it.

Awesome dental office. Dr. Patel goes is a great dentist would recommend this office to everyone. Best dental work ever. Thanks Dr.Patel and staff

The best experience I have had at the dentist in 44 years. From the girls at the front to Olga the assistant, Dr Patel and sheree the hygienist. I don’t have a phobia of the dentist anymore !!

Just got my wisdom teeth removed from Dr. Kaiser and his team… I have seen Dr. Patel in the past and she was very pleasant. Kiarra and the front office team is great! I have recommended this office to my co workers already.

For those of you who think all dental offices are all the same well think again… I love love love this place it all started when I chipped my tooth Kiarra Gipson remember that name!!! She made sure I was treated like a VIP I was able to maximize my annual benefits and saved me a ton of money… hands down to dr. Patel along with her staff they are all so professional and friendly. most people dread going to the dentist I love it !!! I work in the customer service industry and love the fact that I get the same type of service I would provide my own customers… try them 1^st hand don’t just trust my word for it. looking forward for my next appt. Bet you never heard that before … love you guys

I went to this dental office for the first time yesterday and could not have been more pleased with my experience. Everyone was SO kind and helpful from the women at the front desk to the Doctor herself. I saw Dr. Priya Patel and she was extremely explanatory and made me feel comfortable from the second I met her. I would recommend this office highly! I will definitely be going back.

I have been coming to Market West Dental for about 5 years. Dr. Patel has taken care of me ever since, in fact I won’t let anyone else work on me. I’ve built a relationship that’s more personal and welcoming that makes me want to come back. Her work speaks for it self. I have been to other dentist in the past, she is hands down my favorite. You feel like part of the family when you come here. I have recommended them in the past and that is still the case today.

Dr. Patel is AMAZING. Seriously there are not enough kind words in the English dictionary to explain how wonderful of a person she is. She has exceptional office staff. Even the ones who are behind the scenes. Special shoutout to the benefits coordinator Natalie. She has helped me through some troubling feelings and reassured me. Without that reassurance lord only knows how my smile would look today. I have had a lot of work done and few things left, due to the fear of going to the dentist because of past experiences and false diagnoses. But I have had nothing but opposite experiences here at Marketwest Dental with Dr. Patel and her amazing office staff. Kudos to you guys. You have seriously set a bar that will be pretty hard to beat! Thank you!

Over my life time I have been to various dentists for treatment. My experience for the last couple years while being a patient with Market West Dental Group, by far has been the most positive dental relationship I have ever had. The office staff is always pleasant and efficient, plus they have a great sense of humor. Dental Hygienist Sherree, and the dentists who attend to my needs are very thorough and helpful in every way to assist me to maintain good dental health. They make suggestions, tell it the way it is, and do so in a pleasant and professional manner. I would recommend anyone to consider these folks for dental care.

So I went to this dentist about a year ago because my filling popped out eating a couple of kettle chips. They filed it in but shaved it down to the point it was a mini bowl. Like a little bowl (it would hold water and everything… No exaggeration). All of a sudden my teeth our super sensitive. I have never had sensitive teeth, but after visiting this place my teeth have never been the same. I loved the front staff (which is the only reason I gave it 2 stars).
The dentist I had seemed unsure and new. I think she was unexperienced. I should’ve known to ask to see the main dentist as this seemingly newbie dentist’s breath was really stinky… and that is the last thing a dentists breath should be. I am really disappointed in this place. I was hoping it would be good and long lasting. I hate going to dentists and they just made me hate it even more.

I do not typically write Unilocal reviews, but I felt obligated to do so because of the negative reviews. I had oral surgery this month and I could not have picked a better place to do it. Not only was I treated with kindness when I entered the door, but they also took the time to work with my insurance company to get the best price.
I have nothing but nice things to say about this place. The girls up front are amazing!!! I wish I remembered there names. The oral surgeon even followed up with me that night after my extractions. They were upfront about what I needed, and didn’t try to sell me anything unnecessary.

Do not go to this dentist I been going here for years and loved it. New management and receptionist that do not understand dentistry terminology. They have new employees every month to three months and. They take your money. My son was double covered and I couldn’t find his other insurance til a month later when I called they said they sent it to collection but a week later I got the bill to input my insurance information. The head don’t know wait the tail is doing my grandma said and that is exactly that is going on in this office. The hygienist just want your money and if you don’t get what she wants you to do she won’t clean or do her job.

Staff are cool. Their X-​ray technology is outdated. They need brighter screens and easy access for the dental asst. to take quick X-​ray pictures.

Front desk is friendly

Despite the bad reviews my experience was great. I showed up early and registered electronically. It was great because I did not have to complete the multitude of forms by hand that ask the same questions (name, dob, address… etc.). Like the registration the equipment is new. No archaic equipment was present. The front desk staff was very friendly and they processed me very quickly. They even provided copies of everything i signed electronically. I called ahead of my appointment and spoke with (Jessy). He was very knowledgable about my insurance and when he did not have an answer he promised to find out. When I met Jessy in person he explained everything I was hesitant with and had the answers he promised to provide during our phone conversation.
Ill admit when I left, the waiting room was busy but it makes sense because the end of the year is approaching and people are attempting to cash in on any remaining insurance benefits before they expire.
I had a great experience. I look forward to going back.

I have been going to Market West Dental a few months now. I love the staff at the office and how professional they are. Kera is always helpful and friendly every time I call to book appts and in the office. Jesse the OM was great help with setting up payment plans and pricing for services. Their customer service is great and they show compassion and care.
Dr Patel is very professional and friendly. She treats you like family when you are in her hands. She makes going to the dentist an easy and pain free process.
This is definitely a place I would return to and refer friends or family.

Terrible. I felt like I was at a car lot! Overcharged and lied to. Everyone is giving this place bad reviews are on the money.

Wanted to take some time out to personally commend the staff of this amazing dental place. I must say, I received superb customer service. I have been to other establishments where, yes, I was treated appropriately and professionally but this experience with them was beyond that. The staff was wonderful and went above and beyond. From the receptionist Jen, secretary, the 2 sweet dental hygienist/​assistants, and of course Dr Patel. Immediately I felt that rapport upon speaking with them for a few minutes. Not only do they just do their duty/​job, but they are extraordinary. Super super nice, friendly, attentive, and most importantly genuinely care about you THE PATIENT. Their smiles and small talks are genuine and not just to make small talks or to keep you occupied.
Once again, thank you all for the wonderful experience. They went over everything, the plan, if its covered by insurance or not, options, choices. etc before doing anything, so the customer is aware of whats going on.
Congrats TEam! Pls keep it up coz its what sets you apart.

Chose this dental group as it is close to my office.
They are a typical dentist office that try to up sell services and treatment that the insurance does not cover.
However, I have come to expect that from dentists.
Visit last week: I was told it was my regular 2x a year cleaning with no co-​pay. When I arrive, I am told that my co-​pay is $ 95! They said that the cleaning will «get into the deep pockets». And that the insurance only covers a «polish».
I said that’s all I want, whatever my insurance pays.
The dental hygienist, Tiffany was great! She was very personable and friendly. She did make me sign waivers since I was «refusing the treatment that they were recommending». I had no problem with that.
At arrival, I had asked for a payment summary for a previous service. I was told that 1. Couldn’t print and would give to me after I was done with cleaning and then 2. That my cc had been denied for a few months. After I explained that I had my cc statements with the payment info, her story changed.
After visit, I had to remind the receptionist for the print out.
Oh well.
Scammers.

Considering that this place is not specifically a pediatric dentist office, I didn’t have high hopes for treatment for my 3 and 5 year olds, but had to go to get a referral per my insurance.
I was pleasantly surprised with the service in making my children as happy and comfortable as possible. They explained everything so that they weren’t scared. Dr. Patel was very hands on, quick, efficient, friendly, professional and personally blew up balloons for my little ones.
All of the staff seemed to be high energy and happy and were very pleasant. They were laughing and joking with each other and the kids which made us all feel more comfortable and welcome. They all seem to enjoy their jobs :)
My kids left the dentist excited to have been there! They have been bragging to everyone that they «got to go to the dentist»! My daughter in particular is very wary and doesn’t like people to get too close. These ladies were so great that after 5 mins my daughter was completely ok and excited about getting x-​rays, cleaning and fluoride!
Thank you guys for being so amazing!