La Quinta Inn Sacramento Downtown

Reserved 2 non smoking rooms. Checked in and given rooms that smelled like cigarettes. Called front desk and they said they could bring us a «spray» for the room. Also told us the smell was from the ventilation system but each room had their own ventilation to outside. Needless to say we checked out in less then an hour.

This has got to be the worst property under the La Quinta brand.
Old dated building– all motel rooms open to outside– a real security risk in this sketchy pocket. We noticed a couple homeless people lingering nearby and LOTS of discarded beer and liquor bottles in the parking lot.
Our King Suite was disgusting– not cleaned properly. There was a lady’s broken fingernail between the bed and the nightstand. The tub was filthy– so we choose to skip the showers and do a «sponge clean» just to get out of there and finish our road trip back to LA.
Peeling paint and numerous cracks in the wall in the bathroom were just more indications that this building is hopeless.
We were in building C on the 3^rd floor. If we had not been so tired, I would have gladly found another hotel for the night but traveling with 2 small dogs limits our options.

Ended up not staying. Asked to cancel after seeing the lack of cleanliness of the room. Called desk to have bathroom cleaned immediately upon arrival (mildew ring in toilet) the front desk said «we can change your room. Upon further inspection we decided we did want to waste our time as there is no excuse for dirty surfaces, mysterious substance that look like snot on the bedspread and even a cigarette butt on one of the lamps. Almost all noticed by our 11 year old son, so very obvious!

We recently stayed at La Quinta. The staff was amazing, especially Richard. Richard picked us up from the airport. I was wearing a neck brace. While I didn’t complain or say much, Richard was especially cautious and informed me of bumps we were approaching on the freeway. Richard’s sensitivity went above and beyond what was expected. Although Customer Service has become mediocre in many businesses, Richard raised the bar in this case.

Okay where do i start… I had one of the gnarliest most disgusting hotel experiences at this location. So i go to take a shower and as I’m getting out i grab a towel to dry off and a huge black curly coarse hair falls out of it ! So nasty omg. And as I watch it fall to the ground i notice a short brown hair next to the toliet. Fast forward to me grabbing my clothes off the bed and what is just chillin on the comforter alongside my belongings? Yup you guessed it right … A long disgusting blonde hair ! Atleast they kept it interesting and had a variety of assorted random disgusting hairs all over the room … A black coarse one, a short brown one and a super long dirty blonde one … The blonde one was my personal favorite. Nice way to switch it up La Quinta with three different hairs from three different races of people that way i cant lie to myself and say well maybe one person just loses alotta hair. Anyways that was super gross oh and the staff at the front desk was always looking at me all rude and crazy like they had a serious staring problem. Maybe they knew i knew they dont clean their rooms properly. Dont know dont care. Dont stay there unless you like random gross hairs in your towels and staff with rude staring problems.

Simple, clean, convenient — and very good price. Was surprisingly quiet, even on a busy weekend.
Great location, 5 min from downtown and the Convention Center. Includes parking and a security attendant walking the property at night (so they said — I didn’t actually see this). And, the hotel backs up to the river and a walking/​bike path.
My room was clean and fully functional. Had extras I needed — iron and ironing board, hair dryer.
The staffperson at the front desk was cheerful and very helpful. The room I was initially put in was right on the stairwell, and I needed a good night’s sleep. Once I discovered this, she moved me to a quieter location.
The free breakfast was fine — cereal, hard-​boiled eggs, waffles, etc. There’s a pool and a small fitness room, which I didn’t check out.
I would definitely stay here again. Be sure to request a room on the river side (not the road). If not available, get one facing the pool. The road side may be noisier — though it’s not in the heart of town.

The staff was really nice and moved me to the end unit because someone was smoking near my room on the balcony and it was coming in the room upon arrival. And it’s near the freeway, easy to get to. And they have a friendly adorable cat outside. Comfy pillows (I didn’t sleep on them though, I bring my own for allergy reasons) they have free unprotected WIFI.
But…the room eventually smelled like smoke a few hours later (before I fell asleep, so it gave me a headache and kept me up) when the people went back on the balcony or maybe the people next to me smoked I don’t know where it was coming from but stuffing towels around the door only helped a little. I get very sick from smoke. It’s a big deal.
Also the bathroom vent made noise but didn’t seem to work. The ice bucket was no where to be found, just the lid for it was on the counter. There was a weird dent in the closet like somebody hit it. It was BEYOND LOUD. I think maybe it was the people next door since there was like 7 adults and kids in there with the door propped open when I went by… but not sure if one room of people could make that much noise at 11pm on a Thursday. And the bed made me itch. Hoping it’s just the detergent they use. The outlet was worn in a way that my phone charger wouldn’t stay plugged in.

Seriously the worse hotel I have ever stayed in beside the nice girl at the front desk that help me out that’s about it I came here thinking I was on vacation and nope I had to clean my own room there cards didn’t work at all I had to keep driving to the front for the third time to get it checked. My first night checked in had a crazy lady throwing cans of food at my family and taking off her clothes hoping the gate I was beyond scared for my family but of course the door didn’t open! I don’t recommend this place at all if u can deal with crazy people and having your kids see dirty things then so b it but other then that if u didn’t have to give this place a rating I wouldn’t even give them a one it would b a zero!!!

The exterior of the building is rather poorly maintained. There are areas of the stairs and elevator that smell strongly of urine, and spiderwebs in the railings. The interior is pleasant, with no strange smells, clean beds and sink. Bathroom could use some more work. The bathtub drain was plugged with hair and it took forever for the water to drain away. The tub itself had a stain. Most annoying, however, is that the light in the bathroom turns itself off and back on again periodically; this happened while I was in the shower and was a little disconcerting.
The breakfast is a typical continental hotel breakfast, with the make-​your-​own-​waffle set, apples and oranges, yogurt, cereal, toast, muffins, milk and juice. The selection begins to diminish at around 8:30, though.
TIP: when checking in, don’t take your baggage with you. The actual rooms are in for buildings (A — D) that are separate from the lobby, and after you check in you’ll probably want to drive your car around and park at a spot closer to your room. The elevators are at the centre of each building.

Not only could we as a military family not get extra pillows they kept taking our extra towels.. It was ridiculous.. The water temperature never stayed the same… They have mold in the showers the housekeeping is horrible … We aren’t drinkers and came back to our room one night with corona bottle caps on the floor… It’s disgusting and ridiculous. … Will never ever stay here again… No fridge or microwave either… Wifi was decent. And the «cable» wasn’t cable nor were the hd channels

I can deal with most of the problems. Really, I just needed a place to stay on a road trip. But, the room is DIRTY. Bathroom was not cleaned. Hair on the floor. There is a lot of questionable activity going on in the area, but Typical of Sacramento.

Solo female traveler with one dog. On my way up north for business. Stayed one night… Friday 6÷26÷15.
I am an LQ member and have stayed at multiple locations throughout the US. When I have come up this way in the past, I stayed at the Rancho Cordova location but was turned off by the hotel and its lack of customer service, so I decided to give this location a try even though the reviews were not that great.
The hotel is conveniently located right off the freeway next to several other hotels and gas stations. A short drive would allow the guest to get to many restaurants and shops (a couple of miles).
I will say the area does seem to have many transients and other less than stellar persons walking around (drunk and/​or high).
The hotel itself is actually multiple buildings making up the whole thing (I think 3 or 4 but I only saw buildings A-​C myself). Each building has multiple rooms but I cannot adequately give a number…3 stories to each building. I did not see elevators but I did not look very hard.
My initial room was in building C on the first floor (which I requested) but when I entered the room, it overwhelmingly smelled like cigarette smoke… triggering an asthma attack. Annoyed, I gathered up the bags I brought in and went back to the office to request a new room. She had another one available but on the 2^nd floor in building A. I said ok.
Instead of going to the room first, I went to grab supper (it was 10 pm). When I returned, I went up to the room and the layout was the same. It smelled extremely musty but I can deal with that for one night. It was late and I did not plan on staying up any later than I had to.
I went into the restroom and I considered taking a bath but multiple problems stuck out. First, two patches of black mold were present on the tub (one along the top where it meets the wall and the other surrounding the drain). It was enough to make me not want to bathe but a shower might work however… Second, a black, curly short hair (you know what kind) was present on the washcloth. Definitely not mine (I have red hair). Gross.
After that, I decided to just get ready for bed and not shower. The bathroom and vanity area floor was filthy… as if they probably mopped but never scrubbed it.
The bed was firm but I slept ok.
The TV kept giving me a, «channel not available,» error message… annoying when you just want to unwind after driving 8 hours.
I cannot comment on breakfast or the pool (if there is one) or the fitness center… although I did see into the fitness center… no treadmill.
Parking felt sketchy to me because of the shady characters around but I found a spot by my building which made me feel better. They could use more lighting.
Check in and check out was fine… both clerks were nice and fast.
For the price… you get what you paid for. Will I return? No. Too many other options for this area and this one needs lots of work but I doubt it will be upgraded anytime soon.

Staff is friendly, pool and hot tub look clean, but rooms are kinda of old and run down. Continental breakfast is included and is ok. The beds do come with three pillows each which is nice and pets are allowed. It’s close to down town and a few gas stations which is nice. They do have free wifi and it works pretty well.

Terrible, dumpy, cheap and dangerous… the people milling around outside looked like they just got out of prison — probably did. We asked the front desk if there was anyplace to eat and they said no. Turned out there was a Denny’s within walking distance (don’t miss my review on THAT dump!).
I usually think of La Quinta hotels as, not upscale, but nice, clean and fairly well appointed. Not so in Sacramento. The bed was the worst I’ve ever slept in. Even our cats chose the floor! The room (about the size of a refigerator) featured a 1980’s television, blinds that didn’t close (and believe me, you need them closed at this location), no heat, a stale, mildewed carpet and the cheapest possible everything.
I wish there were a rating lower than 1 star. This hotel easily made the top of my Worst Hotel Ever list… scary, scary and scary.

After reading all the poor reviews I was really scared. I am pleased to say my stay was great. kudos to hiring Francis and Judy. Although, all the staff were great, they were superstars who went far above and beyond.
My room was nice and clean. My bed was comfortable. I had 2 broken feet, so I was in it a lot. The hot water could have been hotter. loved the free wifi.
The free breakfast was good with quite a bit of choices. The staff really keep on top of cleaning and restocking the food.
The price and location were great. Another bonus was the free shuttle from the airport and to downtown which is really close. It’s really close to the freeway. I took a über car to downtown and cost $ 5. There is a great pizza place New York pizza they recommended that delivers. There’s also a Mexican place, and Mcdonalds very close.
I didn’t use the pool or hot tub. I was happy when I learned of the washer, dryer, and soda machine. They really need a vending machine with snacks.
This hotel is perfect for anyone on a budget that just wants a nice, clean, affordable place to stay.

Staff was very friendly but our room smelt like cat pee and the carpet near the heater/​window was wet, it literally soaked my socks. We luckily had some fragrance oil to put around the room. There were cute stray cats everywhere which was probably the reason for the smell.
Beds were decently comfortable, bathroom was clean, stayed 1 night during our road trip and just used the room to crash for 6 hours. It wouldn’t have been so bad if the room didn’t smell and the carpet wasn’t so damp.

Room was JUST OK. Face it, this is a re-​rehabilitated Motel 6 at best. I have been a La Quinta Elite Card holder for years, and now my travel has reduced so I am just a Gold Guest. This is NOT what I expect from L.Q.
HOOKERS: Within a few minutes of my arrival in my room, the phone rang — woman’s voice: «Hi honey, do you want some company in there?»
I went out for dinner and returned later. Shortly after I came back, a young woman knocked on my door, «Hi there, would you like for me to give you a massage?»
PRICE! I paid the exact same amount for a really nice room at the L.Q. in Rancho Cordova (10 minutes away) two nights later.

Pleasantly surprised! After reading the previous reviews I wasn’t sure what to expect. I bought this stay on a Priceline express deal, where they reveal your hotel only after you’ve paid and it’s nonrefundable! They tell you how many stars the property is, and the basic amenities, and the general location but that’s it. So we were prepared for the worst. And it is actually not bad, at all!
the good: the beds are better than home… And my bed is really comfy. 40 inch Samsung flat screen, which is bigger than the industry hotel standard of 32 :) parking is pretty close to room. The shuttle, which will take us right downtown. Free breakfast. Wifi. Air conditioning is ice cold. And the price was $ 40 a night. Memory foam pillows and down comforters
The bad: a little small.

First and foremost, there is ONLY FREE WIRED internet NOT free wifi. I thought I would mention that first since that may be a decided factor for some of you right off the bat.
The location of this hotel is convenient since it is right by the freeway; however, the neighborhood is questionable at night. It’s right next to a gas station and there were a lot of sketchy people towards the front of the hotel (which I’m sure some of them wandered towards the back where the guest cars were) at night. Some delightful individual took it upon himself to pour coffee, or some sticky beverage, on part of the trunk/​bumper of my car. I wouldn’t be surprise if it was one of those stellar individuals that were hanging around in front of the hotel, or even an asshole hotel guest, when I returned late at night.
I did not enjoy the customer service here. Majority of the staff members I encountered were not friendly and one of them was very rude to me. None of them seemed like they could give me a straight answer to some of the questions I asked them or they seemed like they were brushing me off.
In regards to the rooms, my unit was a decent size and was kept neat and clean. The king sized bed was extremely comfortable, but the coffee maker in my unit sucked. I had many loose coffee grinds in my beverage. Also, my unit had several holes in their «black out» curtains, which barely did its job. It also made me wonder if people could look into my hotel room.
Noise was a huge annoyance for me at this hotel. The walls here must be very thin, because I could hear other people in nearby units talking every now and then. If someone was in the parking lot or walking by my unit, I could hear them very clearly, which was very irritating.
Although breakfast is included with your fee, they serve mainly grain items. Waffles, muffins, toast, and cereal are the main items here. They did offer some yogurt and boiled eggs, but that’s honestly it.
Overall, I’m not pleased with my experience here. From the rude staff, noisy rooms, and some jerk pouring his/​herdrink on my car, I will NEVER stay at this hotel again or recommend that anyone else stay here.

Stayed in room 330 in Building B this past weekend and I for one enjoyed my stay.
Plenty of parking but it gets full fast. So where ever your room is at you might have to walk to it.
Upon arriving I noticed there were a few men hanging out and one of the workers was socializing with them.
The girl at the front desk at first didn’t know about by room since I mentioned my name and that I booked it on
. after a few searches she finally found my room and gave me my card keys. She mentioned the breakfast times but I didn’t really remember since I was planning on sleeping in the next morning.
No elevator but the third floor was quick to get to.
My room was clean. Got a double bed room but only used one. The bed was comfortable and the room was clean. My toilet sounded weird but after a adjustment it was working fine.
Room had a decent channel line up (showtime) and a few other good channels on a Samsung flat screen TV. You can even add a game console or a DVD player if you plan on staying in for the night.
There was a nice pool outside but it seemed unused.
I did get the feel that people either lived here or are temporarily staying here. Marijuana smell was present alright. But I’m fine with that. I could careless.
Went out for a event but on returning I saw the same young men hanging out in the front. Have a feeling that they know the staff and are doing something or simply have nothing to do and are staying there.
No one bothered me. So that’s a plus. I felt safe.
Sunday morning before 10 I hear what seems to be sirens and people yelling. Not sure what was going on and I for what didn’t care. Maybe it was inside the hotel property or outside along the city block.
Freeway access is a block away. There are a Denny’s and McDonald’s close by as well. Close to old town Sacramento as well. Not sure about walking distance but still close by.
There are about 4 other hotels /​motels on the same street as well.