Granite Point

My husband and I have lived in Granite Point apartments for about two years and would have stayed longer if weren’t moving away for work. In addition to luxurious units, the complex includes a gorgeous (and always clean!) pool area with a spa and outdoor grilling area which was our favorite place in the summer. Besides generic treadmill machine, gym includes free weights and a yoga room. To top things off, beautiful pond is right across the entry gates provides a great running and walking experience. Living on the third floor — our favorite amenity were the views.
Staff at Granite Point is also excellent. Always so courteous and helpful, management and maintenance crew are top notch and do take an excellent care of tenants.
Among all, wanted to point out Susan, the most welcoming and friendly face of the office. Besides her vast property management experience and knowledge, she was extremely helpful in resolving questions. It’s people like her and Jeremy, head of the maintenance crew, that make Granite Point so great! It is definitely one of the best complexes in Sacramento!

I’ve lived here for 2 years now. Year 1 was fine. I never had any issues and customer service was great.
Year 2 has been a nightmare. For the last few months, there have been several robberies (some incidents at gunpoint)! Granite Point issued letters stating all of the actions they had taken to ensure the safety of their tenants. Bullcrap!
Stated that there would be a standing guard at the gate from like 8pm-​6 am. I come home all the time past these hours and have never seen this standing guard. They also said they were switching night patrol services. I can at least say I saw Paladin frequently but this new company must be private investigators because I have NEVER seen a car nor patrolman.
What Granite Point should do is give us the option to break our lease when they fail to do what they say. Maybe that would make them start ACTUALLY doing something!

It’s not one or two incidents at the gun point it’s 4 in total and I don’t see any measures taken by management other than sending meaningless flyers.
Everyone living here should not worry about the contract I guess! They should in fact worry about there families and there life’s. It is really living dangerous here.
Good luck to the future victims.

I agree with @ Sir v… it should be renamed as Gunpoint .
The management is adamant to listen to the views of the tenants and seems to be least bothered about the safety of the tenants in the apartment where they are being targeted repeatedly for the same cause .
They are under the impression that they are located at the prime location where they major IT working class lives by to commute to work and the tenants are bound by the contract to move out of the apartment
But i want to give an heads up to the management that installing a palladin for security and hiring a 3^rd party security team will not resolve the matters, who ever is involved in the crime needs to be reminded that he is being tracked and recorded for his crime then any one would think twice to repeat the crime that the main reason the security cameras are for, if you believe that installing a security cameras cost 60k and you are not willing to spend on that, i magine if 80% of the residents decides to cancel their lease at once.

Used to be good a while back. Not anymore! Probably needs to be renamed as Gun Point, with so many incidents of tenants being approached by an mugged in the parking lots. Management simply downplays every incident and practically does nothing to safeguard the community. Looking to get out from here as soon as my lease expires. Good Luck!

Honestly this is not a secure place to live here! there have been repetitive incidents of robbery and people jumping the fence and creating trouble to the residents. I wish i had no contract with them, i would have gone from here already.
The cost is very high comparatively with the other apartments near this one which are more secure with dedicated security and Surveillance camera’s.
I would suggest Unilocal to have a zero star and also people who are looking for apartments in natomas not to opt for Granite Point.

I love living here. Best apartment complex in Sacramento and I can tell you for a fact I’ve seen them all.
People want to complain about the rent. That’s life, rent has gone up everywhere. I know that for a fact because I looked around to move someplace cheaper. I could find places cheaper but they were crap and this place is amazing.
Been hear almost 2 years and it’s the best.

We lived here about a year. It was the quietest complex we have ever lived in and we are not young. The children and pets here were very well behaved, most people pick up after their pets, it is quite enjoyable to stroll with your dog on the parklike walkway in the evenings while families play with their children and others walk their dogs, there is a lot of harmony there. I never felt unsafe in this community at all. our car was never bothered in the least. The staff are friendly and helpful in most cases. I marked down only for the stairwell remodel inconvenience and the spa activity which in my opinion could be policed better. Security does lock the gates at night and the walls are very high around the pool area but somehow these people got in there and were acting like they were completely alone when in fact probably 50 people could see them if they glanced out the window. Security needs to be more proactive and walk thru the area often thru the late evening since they had been made aware that this kind of stuff was happening in there. Another safety issue was that they allow some residents to burn multiple unattended candles in the hallways for whatever reason but you are not allowed to use a barbeque on your patio which seems to be somehow unfair since a barbeque is designed to contain fire and a glass candle holder is a fire hazard. I work with fire marshals and they said this was an unsafe habit and staff said it was approved. I did inadverdently witness some very improper activity after hours in the spa, which caused me to never want to use it and staff did not seem to care to hear complaints. Some exterior remodeling greatly affected the access to individual apts on the stairways, they put wooden boards and other barrier type things to hamper access because of coating the sidewalks and stairs with very short notice and did not try to accomdate people who have difficulty maneuvering the stairs. Upon moving out there were zero issues or disputes with the move out procedure. They were very easy to work with. Great location near Arco and shopping, access to I5 etc. There were no issues with smokers on the property because frankly I don’t think very many people that live there even smoke. It was a pleasant experience for us. To sum up, we would live there again if we returned to the area. A bonus is that we used a set-​top tv antenna for a temporary period of time and the location allows the reception of over 45 tv channels! (free tv is a plus)

I moved in earlier this month and so far everything has been great. my unit was clean when I moved in. As a female student living alone here, the complex feels very safe so far. the demographic at GP appears to be mainly of Indian descent and either working professionals or families with children.
Jeremy from maintenance was also very kind and professional. He fixed a couple of minor issues in my apartment efficiently with ease.
So far I am very pleased with Granite point… the front desk staff as well as maintenance have been great, and neighbors seem friendly. Parking spaces are also big so you won’t have to worry about door dings. Although the price is higher than many other complexes, it is worth it for what I am getting so far. The lake view from my apartment is also gorgeous and tranquil geese sounds could be heard during different times of the day.
A little worried about the possible price hike when I need to renew my lease, but so far so good. More updates to come.

My boyfriend & I were drawn to this facility due to its illustrious appeal and pet friendly attitude when visiting during our walk through. However shortly after moving in we came to realize how fooled we were. On the walk through Christy told us she currently lived on the same side as we moved in to. Complex 8 (truxel side). She said the noise level was minimal, «occasionally a loud truck once and awhile but nothing crazy» were her words. FALSE! Understatement of the year. It literally sounded like every motorcycle, music blasting car, and slamming screeching semi was in our bedroom and living room. Which was a nightmare on those hot summer nights because the «beautiful sunsets we get front row seats to» blasted our apartment leaving us to bake to death or blow our speakers trying to drown out the minimal back round noise of truxel. Within the first month of moving into the security of the lovely gated community they advertise as an amenity of theirs, our bikes were stolen! And I’m talking both were doubled locked to the bike locking stations they have. When we discovered they had been stolen we found a duffle bag of school equipment from ARC and an industrial size set of bolt cutters shoved in the bushes next to the nearest exit. Also a few nights prior to the theft we were almost taken out walking our dog around the complex by a homeless gentleman on a bicycle with his dog passing through. At this point I contacted the front office with some questions and concerns. They were polite (they said sorry) and very quick to let me know that’s why they make you get renters insurance… Isn’t that so convenient. Another important thing to consider if moving in is parking. If you value your vehicles exterior at all get a center covered parking spot!!! The trees they’ve planted at the end of each covered parking area puts off a constant sappy misty rain. Each morning you’ll come out to a sticky texture on your car and it’s terrible. Also the gate opener they gave me didn’t work past the first week, and my boyfriends name (main person on lease) never showed up at the gates directory either. He went in to have it taken care of and he said the girls were total lazy bitches and made him feel like he had bothered them by even coming in. They told him to just use my name in the directory if he need to, and we can share one functioning gate key too. They just brushed him off and choose the easy lazy road. When my boyfriend and I relationship fell on hard times and we decided to try and go our separate ways we had to break the lease. When I went into the office to handle my part of breaking the lease they weren’t companionate to my situation in the slightest. They informed me that the lease wouldn’t be broken till both parties signed and all fees paid. She told me she would email me with any further updates with the status. I never received one email and it’s been 3 months. At around a month of being apart my boyfriend and I reconciled. He informed me that after I had requested to break the lease. One of the women from the office started trying to come on to him. She would tell him stories of her promiscuous nights out since she recently had gone through a breakup herself… «You just gotta move on with someone else»… Definition of professionalism. As far as we are aware this nightmare of a suck hole is behind us we’ve moved on to somewhere else (see what I did there)… Annnnddd we have some pretty funny one night stand stories to laugh about. All in all it’s a shit place to live. You’ve been warned… Good luck with all that.

this has been my second time living here, and when i relocated from SF a few months back, i did so based on the previous stay. This NOT the same complex i lived in 7 years ago. the staff is great, but the complex has gone downhill since i was here last. I have a small 1 bedroom near the pool and it is like living in a Section 8 complex. the halls are filthy, with garbage bags full of diapers and the worst smelling foodstuffs and the stink of curry is everywhere. there are parts that are OK still, but be mindful of where you pick a unit. the Indian population is dominant here, making up a majority of the tenants and if what that brings is of concern and could potentially bother you… suggest strongly you try another area. I am leaving and breaking my lease due to management being fearful of Fair Housing concerns. They simply are afraid to do anything about the filth, garbage and stink.

My lease was up and the rent went up by 10%. It is because apartment complex has that capacity and they can charge as much as they want. I have stayed in the same apartment in the past few years and the management hasn’t either bothered to change the carpet or troublesome dishwasher. When I moved in, i was told that they would change it in the next year. There was no change in the facility they provide but they increase the rents in every 6m/​12m/​13m months. They painted new for the apt to look new.
New customers are priority than existing customers. Once you are IN, they don’t care about you. There are lots of vandalisms or thefts or break-​ins that happened around build#16 and build#15. Apartment office doesn’t care about it. They say we can’t help. We have security officer doing rounds. No security person will do rounds. Only when you call them multiple times, they appear in the complex after 45 minutes. I have seen many people (outsiders) who jumped across the fence into the complex.
dogs poop in the lawn. I feel new people who come in the apartment should teach them a lesson. Better apartments are around the area. Please do not join this community. Beware. I’m moving out.
If there is a rating below 1, i would give that. I also heard to keep the rating average people for the apt office are writing reviews to bring the rating up.

My husband and I moved here to Sacramento from Los Angeles and we needed a place fast! We found a home here at Granite Point. After reading other reviews, I felt that I had to write a review. The office staff has always been super friendly and handled any complaint or request that I have had. The maintenance crew is very helpful and always fix everything right away. They also are very friendly to my son and my dog. As for the pests, I complained when we first moved in and they called the exterminator to come and spray. I have not had an issue since.
Overall, this is a friendly and safe complex. My only complaint would be the cheap dishwashers that don’t wash well and my noisy neighbors, but Paladin does a great job of coming out and quieting them down.

Rebecca and Christy are theeee two worst combination of management here. I reported that there was a stranger that followed me into my hallway and Rebecca just made it seem like it was no big deal. Management left the gate wide open all day all night for a few days. Somehow they made it seem like I was overreacting. The man was outside my door for hours!!! I had to call security to be escorted out of my place to stay at a friends house so I can get away. How they handled the info I shared so they can warn others, was terrible. From a woman to another woman… it was disgraceful!

Worst customer service. My lease was up and went up by 10%. It is because apartment complex is tatcapacity and they can charge as much as they want. Christy at office stated that she agreed with the rate increase. Because of the numbers my rent has increased. I am just a number. I hope that everyone moves out and Christy loses her job of 10 years. Maybe then there will be some compassion in this office. I am moving out.

Was living there for year and half and for the most part not much occurred. Maintenance was professional but one of them was a bit condescending. They really ream you for the cleaning bill. It was a 1 bedroom and I left the place pretty clean. Even the staff commented on how clean my apt was because I kept it clean during their annual inspection, which I had 3 inspections during my stay so I would not call it annual. I scrubbed, mopped, and vacuumed and they still charged me over 4 hours of cleaning and $ 50 for painting. My whole deposit was practically gone. I have rented most of my life and this was the first time I did not get at least half my deposit back. Be warned for anyone considering renting here, they will get your deposit!

This was my new family’s first apartment. We decided to stay away from «affordable housing» and try to find a safe and comfortable place to live — and we found it here. We started with a 7-​month lease in a 1-​bedroom (900sqft) with all of our windows facing Truxel Rd. We paid $ 910 a month + $ 50 or so for water/​trash. We had to stay 1 extra month and the month-​to-​month rate was an outrageous $ 1115.
The people in the office were generally nice and did their best to help with any issues we were having. Maintenance was efficient, polite, and came when they said they would. We had a noisy upstairs neighbor who kept fighting with her boyfriend, and Paladin did a good job of keeping her quiet. Truxel Rd can get noisy, and it took a few days to get used to the road noise. For the most part it was fine, but once in a while a motorcycle would wake me up in the middle of the night.
When we were moving out we asked for a pre-​inspection to try to get as much of our security deposit back as possible. The maintenance guy was really nice and offered to give us some touch up paint. We bought new drip pans for the stove. I also wanted to be present at the final inspection so that there would be no surprises with the deposit. I got most of it back! $ 65 for the typical carpet cleaning and about $ 20 for 1 hour for sanitizing (I was aware of this).
Overall I enjoyed living here. There were a few quirks here and there (we have to live through a parking lot resurface/​restripe, so parking was a nightmare) but for the most part this place is pretty good.

I really can’t think of a major complaint about living here. Never have I had problems with the front staff, or issues with parking or vandalism, maintenance are timely. We live in the middle of three stories, and only during one extended weekend, maybe a week, did we hear lots of noise upstairs– like heavy walking and other moving sounds. I figured an obese person was visitng the usual tenants because after that, back to silence.
Our apartment faces Truxel so it’s very noisy. Sometimes the motorcycles like to go really fast down that strip and it wakes you from sleep, so suggest a unit away from Truxel. My room also gets VERY hot during the summer because there is no tree to help block the sun. I flat out have nothing to help block the sunlight, so again suggest a shaded unit if you must have windows facing west. If you are from the bay area and not used to heat, you will certainly have a high AC bill.
The population mostly consists of what seem to be responsible, respectful people. I think the rent is too expensive to attract riff raff. Most minorities are of some Indian descent, so they’re quiet and keep to themselves.
We paid 1099 for our ²⁄₂ and have been very, more than very, satisfied with the layout. The ceiling fan in the master bedroom has been excellently helpful during the summer. Countertops in the kitchen were plenty. There is storage off the patio and another closet near the front door. We never used to patio because it felt so exposed facing Truxel and it’s just a grate.
Overall, this really is a nice place. I don’t want to leave but I think it’s time to save some money. I hope my opinion doesn’t worsen too much after going through getting the deposit back.

I wish I could give them less than a star. Lived here 18 months and was always treated like trash by the awful management. The girls in the office were huge jerks. They refused to give me an assigned parking spot within a quarter mile of my apartment when I was hugely pregnant. Also refused to get the landscaping done for months. My neighbors and I constantly requested the bushes be trimmed (you could not use the walking paths for a few weeks and no one could see out of the windows on the first floor). I finally got the number for the property owner, called them and got the landscaping taken care of. How sad that I had to do that. The management was obsessed with what pathetic «power» they thought they had.
The maintenance was just as bad. They took forever to respond and the head guy was a mouth breathing, sweaty dope. He tried telling us when we were moving that our apartment was the cleanest he’d ever seen and that we should still expect several hundred dollars worth of cleaning bills. What? Then why did they only have us pay a $ 100 deposit?
This place was awful. Just awful. They raise your rent as soon as your lease is up regardless of signing again, they charge every renter differently (by several hundred dollars) even if they live in the exact layout and floor as you and they refuse to let you see the apartment you rent prior to signing the lease.
On top of it all, no parking and when you move in your apartment is nasty dirty and yet you still have to pay to get it cleaned when you leave it «cleaner than I’ve ever seen one of these apartments.»

Clean place to live. I felt pretty safe until there were lots of robberies and break in (cars too). A lady on the third floor mentioned at a neighborhood watch meeting how someone knocked down her door and took her valuables.
Price: very expensive, but I loved the apartment.
maintenance: can take 1 – 2 days.
people at the office: sometimes do not know what they are doing. Not friendly. They are just there to do their job. No friendly service.
They have two computer rooms, but always no ink for the printer.
Nice fitness room and pool area. If you want a tent, go early to stake your claim on it.
What everyone says on here is right when it comes to the deposit. request a walk through. I had to pay over $ 180 and I left the place pretty clean. I even bought new drip pans for the stove and they had marked that it needed to be replaced but then crossed it out.