Freeway Auto Wrecking

called looking for a part and the guy was very friendly. He said it wasn’t showing they had any in stock but took my number and called me back once he went out and checked for sure. They didn’t have what I needed but he personally checked and got back to me which he didn’t have to do. will call again if I need something else

Called here looking for a part. They had what I needed in stock, and the cheapest price in town. Not sure why anyone would call a wrecking yard expecting exceptional customer service it’s a junk yard for the love of God, but I had a good experience and if I need a part anytime soon I’ll be calling them first. Thanks freeway.

I agree with the review before mine. The jackass who answered the phone (male with a deep accent) was rude as hell. I called and asked him if he had a part available for my car. His response, «HAHAHA…» Then, he answered sarcastically. A simple, «No, we do not,» would suffice. What a piece of shit. I will take my business elsewhere. If the sales representative/​receptionist has no decency to answer politely to customers, they obviously don’t deserve your money.

Don’t call this place the guy that answers the phone is extremely rude. I called on 8^th July 2013 about a part for my car and he puts me on hold then when he comes back to the phone I have trouble hearing him, the phone was cutting in and out and then we get disconnected. I called back and again still I am having trouble hearing the person on the other end I cant make out what he is saying. I call back again and finally I get a clear line I said «hi I was talking to a guy before» and this rude man said to me” NO YOU WERE TALKING AT A GUY”. I told him I did not understand what he meant by that. I told him that I had trouble with the line and I also told him that I suffer with deafness. He did not acknowledge that a misunderstanding could of taken place or that he was dealing with a hearing impaired person, this rude man held his ground and blamed me he said you were talking over me and I could not get a word in edge wise. I feel he was been prejudice against me because I could not hear him properly. He implied that this was totally my fault so I got upset and told him that I am going to put a review on Unilocal and everywhere I can think of to let people know of this rude man with absolutely no manners or training in customer service. Don’t use this business.