FedEx Office Print & Ship Center

Just stopped in to drop off a package at 4;00. Nobody else in there. Jason helped me and was suuuuuuuuper helpful and quick. Very friendly and easy to deal with. Usually when you are trying to find a fed ex place you just take the closest one you can find. Well, if you use this location, you will be pleased!

It’s convinient to have packages redirected here. They seem polite and I usually don’t have to wait too long.

The Fedex by our house has very poor service. Fortunately for my husband and I, their cam was broken and we were sent to another store.
At the second store, we were well greeted by Alencia, the Fedex employee. (The second store means 3100 Folsom Blvd one). As Alencia prepared our order, she was very knowledgable, efficiant, and well mannered.
My husband and I both agree that driving the extra distance is well worth the superior service.

Fabulous job. Ordered three printing jobs at airport. Awesome efficiency. Everything is right. Love it.

I would give 0 if I could. Tried charging me 8.99 for bubble wrap that was not needed and when i I we to to ship to New York was around $ 27. I ended up going around the corner to UPS and paid $ 0 for the bubble wrap and $ 15 for the package. I will NEVER go to this Fed Ex again. Highly recommend the UPS by Safeway and 19^th! They were much more friendly too.

The person working the counter at this location was terribly rude. There is never a place to park in the lot and today was no exception. I pulled up to the door and unloaded a heavy bulky box. I struggled to get it into the store as he watched and, once inside, he asked me to move it to another place. He then said he could not accept it because the outside of the box had oil on it (which is the way FedEx delivered it to me!) He rejected the package and when I turned to leave he did not offer to help me out with it, though he reluctantly agreed to put it back in my car after I asked. Never will I use that location again.

Rude employees at this location every time I go. Definitely wouldn’t return to this store again.

Store hours posted on the door say 12 – 6 Sundays. It’s 1pm, doors are locked and nobody is inside.

Great place! Great service and very quick!!! I ordered cards for my husband and me and got them with in an hour and a half for 1000 cards!!! One thousand!!! I love this place. I had gotten quotes from other places and it was gonna take some 2 days some a week and they were telling us we had to use our own design and stuff. At fed ex it’s all there and you can even bring your own pic and stuff too! Also had banner made and it was done in less than 24 hours!!! Highly recommended this place!!!

Came by this location to get some posters printed. Decently priced if you need a job done quickly. Service is quick and friendly. If only this location was open later than 9pm. Thanks for all your help!

This review is for Brittney (I hope I’m spelling her name correctly), who works at this location. I came in under a tight deadline, frazzled and sleep-​deprived. Brittney helped me tremendously and saved my entire job application by working quickly and efficiently so that I was able to meet my postmark deadline. If I could give her 10 stars, I would. This was my dream job and I found out about the opening last minute. Then found out even laster minute that the application needed to be postmarked the day before the close date posted with the job opening. It was a complicated application, required many documents and essentially needed someone like Brittney to come in and save the day with her awesome professionalism. I can’t thank her enough.

I have no cause to trash these guys, which is really the reason I feel most people write a review for FedEx locations. They’re an easy target. Whoever gave them 1 star was statistically the one unlucky person who was ignored on the sales floor or whose package never got to where it was going. I feel for them, but it skews your average Unilocalers impression of how decent this place really is, and I’m here to change that.
My 3 stars represent a clean, well-​organized and well-​stocked store, friendly and helpful staff members who always ask me if there is anything I need help with and an efficient package delivery system that is often cheaper than the post office for larger packages and has yet to let me down.
So, why not 4 or 5 stars? The parking lot. Rate this among the worst, most nonsensically designed parking traps in Sacramento. Enter at your own risk from two angled entrances off busy street corners across double yellow lines, then circle again and again until you’re lucky enough to find a spot so small that even the driver of a Mini Cooper has to shimmy out through a half-​closed door.

Very clean store and outrageously helpful. Close to downtown but I’ve yet had to wait in line. Very prompt service

Great customer service. Usually it’s busy but they work fast.
I needed a Copy certification by document custodian, then Notarize, Apostille and FedEx back to Italy.
You can email any document to FedEx and they print it. So if have Dropbox, Evernote, Box… it’s handy…
usa2039. at
Convenient parking lot, and if you need to spend some time at FedEx you can first get a nice Peet’s Coffee next door :)
Happy Fedexing

Excellent customer service and very rapid execution when I stopped by to print a PDF will make this fedex/​kinkos/​whatever my go-​to spot for printing and non-​post office shipping.
I came in on a Sunday afternoon to print out a page from a file on a flash drive. The guy at the counter was nice and quickly pulled up the file and got the page going. At $ 0.14, it was a steal since I didn’t have to mess around with the computers. I highly recommend this method of printing e-​mails or other documents, just convert to a PDF and bring in a stick.
Although a small space, plenty of parking and a nearby Peet’s make this FesEx office a good spot to get your ish done without a lot of hassle.

Similar to everyone else the staff that works at this store was just not helpful. They refused to ship my stuff due to «box condition.» Which is ironic because the Roseville Fedex store were the ones that packed it and it was returned to me because fedex was not able to deliver it. So when I pointed out that fedex packed it and you delievered it to me in this condition and since I paid for the initial packing (mind you $ 3 at the Roseville store) he wanted to repack it for $ 12??? I was like you have to be kidding. Went back to the Roseville store and they re-​did it for free. Overall find the Roseville staff much more helpful and understanding. Even though I live down here, will just save stuff for when I go to work in Roseville. Fedex is still cheaper than the US postal service and UPS.

One star is for the poor people skills of their employee, Frankie.
I called this FedEx on a Friday to ask if they could make and print some clear labels (address label size) and the girl I spoke to said it was not problem. When I went in, the guy there (I wish I had looked at his name) was fairly helpful. They didn’t have clear labels, but he did offer me single sheets of white labels if I wanted. He also directed me to another FedEx location for clear labels, but they ended up not having any either. At that location, I was told I would need to buy an entire pack of 700+ labels to get the clear ones anyway.
Fast forward to Saturday. I returned to this FedEx location to get the labels made and printed on the single sheets of white. That’s when I encountered Frankie. There was nobody else in the FedEx and he was perusing Unilocal on the front computer/​register. When I asked him if I could have white labels made, he said «Do you have the file?» I asked him which file I needed and he said I would need to bring them a file with the label on it for them to print. I mentioned that the guy yesterday said he could help me with it. That’s when Frankie got upset.
Frankie: «Well, we’re NOT supposed to do that! You can come back when HE is here and HE can help you! It’s a $ 45 fee for us to help you!» Whoa there, Frankie! You need to relax!
All Frankie had to say was that the guy was mistaken and maybe point me to one of their computers to make the label myself using one of the FedEx templates on the website, but no. Frankie was not going to help me in any way. I, thankfully, was able to calm him by saying «Oh, ok, so I need to bring you a file?» and being über-​nice because I didn’t want to deal any further with his massive attitude and apparent dislike of helping customers.
Ugh, FedEx. Please train your employees about how to deal with people.
By the way, I went to Floppy’s and had my labels made for $ 1.75.

Similar to other reviewers, I had the same experience with «Ben» who might be the most off-​putting anti-​service person I have run into in a long time. Every question was met with a short rude response and he is just seems like a generally miserable person. The best part is that on a busy Friday he was the only person stuck in that place and we were forced to watch him provide the most wonderfully unprofessional service to every person that walked through the door.

Parking is HORRIBLE. Glad I have a small car because I barely fit into their «15 minutes parking» zone.
I needed to print something using their color printer so I was desperate. They greeted me appropriately when I walked in but I would not come back here if I could avoid it.

Terrible parking lot. It’s super small and usually packed. A couple of times I’ve parked blocks away and walked the distance.
Every time I’ve been in there is only one employee and at max, two customers. I’ve never had to wait to be served.
They’ve done a good job with what I’ve needed help with — though none of it was taxing, just some copies or faxing. I think this small branch couldn’t really handle bigger jobs — like poster printing or mass printing, but for small/​simple jobs they are fine.