Bank of America

Everything you would expect of a bank. nothing exceptional. This branch seems very impersonal compared to Wells Fargo where I have my business accounts. Location is convenient and plenty of parking

I waited for 30 min then the banker comes out glances at me then looks at everyone else and says are you next to someone who had barely walked in then when I said something to her she said oh sorry I asked no you walked by then asked everyone in the other side of where I was sitting stupid

Terrible managing by their managers. Every single time i go in there is a huge line around noon which is LUNCH TIME and only 1 window open. The wait is usually about 15 – 20 minutes every single time to get to the window. They need better scheduling and customer service. We only have certain time on our lunches. Im moving my banking else where.

I travel five miles roundtrip just to come to this location. It has a long line, but it’s worth the wait. The tellers are extremely professional. They always give you a warm greeting with a smile. They tell you to have a nice day as the give you your transaction slip, and I have complete confidence that my transaction will be completed accurately. It may not seem like a big deal, but that’s why I keep coming here :).

Always lines in the bank, one or two windows open no matter what. Years ago had business section window, not anymore.

If you want to wait 25 minutes for the one teller that’s working then come to this bank. They are always understaffed with tellers yet have 3 bankers always sitting around doing nothing besides asking the people in line «what brings you into the bank today» as if that was even helpful to anyone. I spoke to the banker and he said that there was only 14 people that came in all day and been slow but he can’t help that all the sudden there is a long line during lunch and that one teller was enough, yet still managed to pay 3 bankers to sit around. At the end of the conversation he just blamed it on the corporation to deflect any responsibility. On a positive note, the building was air conditioned.

So I got this pay card thru my job. And it is money mart/​bank of America. I went in to see what it’s about. If there are fees ect. And the lady Elsa was extreamly rude. When I told her that I Israel wanted to know about it and I wasn’t sure If they charged me to take money out the way she spoke to me was If I was dumb… super rude. i just walked away. As i was leaving i decided to just ask the banker some questions since she was obviously no help. I Ended up getting helped by Hashmat he was extremely helpful, and I now have a bank account with bank of America and my direct deposit set up. I went from being so annoyed to so satisfied within 15 minutes. I feel like I should of did these reviews separate. Because the first lady would of got one star. The second gut gets all 5.

I go in this bank all the time to find 9 windows and 2 windows open! Its horrible how a manager would put so much pressure on 2 tellers! I feel absolutely bad for them! Not to mention they do not have a business window open! Its the first of the month and there is 15 people in line behind me! I hope they do something to resolve this quickly!

There is always a wait when I go. I only go in to make a deposit in my landlord account, there are never enough people here to help. This time I been there, even though there were only 3 people in line but it took so long to see the teller. I am glad I do not bank here myself. This cashier had an attitude when I was complaining about long wait.

I frequent this branch because it is the closest to me, but if I receive bad service here I wouldn’t care how close it is, I would not go. But it is not the case. I come here all the time to do my banking business because the associates are so helpful. Today, I did business with Eric Manueda (please forgive if I spelled your name incorrectly). This review is very sincere. Eric was so pleasant, anticipated my needs and not only helped me with the business at hand. No pressure, just presented me with options and I listened intently. I was also approached by another associate while waiting for Eric to see if she may have helped me. Prior encounters here were also very positive but I had to review my experience today because Eric took the time to help me consider options. He communicated professionally, effectively and like I said, anticipated my needs as if he has been in my similar situation and might be considering certain things (ie. purchasing a home; consolidation of debt, etc). You will be taken care of here!

A bit of an older shopping center area, convenient if you’re already in the area. Use of ATM makes it accessible ²⁴⁄₇.