Autozone

I went to auto zone for cleaning supplies, after browsing for a while I had some questions, it took about 15 mins to speak to someone, they seemed to only have 2 employees working at the time, one of them was chit chatting with a female customer. I finally was able to ask a few questions and the guy was a total jerk! I grabbed the supplies I needed and walked out to find that my vehicle was hooked up to a tow truck! Wow are you serious? How can that even happen? Long story short they let my vehicle go when they found out I was a real customer, but the fact that I was 2 mins away from having my vehicle towed and was treated with such disgrace makes this a horrible place to spend you hard earned money. Definitely do not go here!!!

Thanks to the guys who work at Autozone who deal with me and probably every other girl who likely comes in with a part or a problem and they fix it for you.
My predicament the other day was that my tail light was out. The guy came out checked the car — took the bulb out and I purchased the new ones and he replaced it for me.
I’m sure they help everyone but I can’t help but think it’s becuase I just got my hair done.
Kidding but not. :)
Thanks Autozone!

Super helpful and very friendly staff! Glad I came to this autozone

My phone directed me to this Auto Zone as the closest «store that sold batteries». I count myself lucky it was the closest. I usually tend to leave auto motive shops and stores feeling frustrated. My gender and lack of knowledge often feels taken

Reese gets a little too comfortable with the customers and calls my husband a douchebag. I’m all down for having a friendly conversation but when you insult my husband I’m not okay with that. But I guess he’s on his way to be a cop so that’s expected. Even his coworker asked if he knew us because it was inappropriate. Answer is no he does not know us. go to the oriellys down the road a little. They don’t call you names.

Yesterday the motor on my car window went completely out. Having to go to the grocery store i needed a quick fix so i went to auto zone. Bought a repair kit for 7 bucks. Went outside to try to put it on and as i was, i was secretly hoping someone would come out and help. Suprisingly, Matt, the guy who ran me up came to check on me. He noticed that i was putting the tape on the wrong part of the door (silly me) and assisted me with the rest of my project. He even went back in and searched for some scissors! Thanks Matt, your awesome!

I’m always in and out, but the short conversations provide me with a good laugh from time to time. They could learn a little more about what they’re talking about, but all in all not bad.

I come here quite often because I drive a 1995 jeep. That being said, I know nothing about my car and when I went in to do a price check on some parts, I was judged for wearing a tank top (it’s hot today,) and then I was silently scolded for not knowing anything about my jeep. The funny thing is that the parts manager was the one helping me.
I know that everyone has their bad days, but when a MANAGER and her employees are irritated with customers, that’s my cue to leave and go to another store.
If I didn’t work so close to this location, I wouldn’t give them the business. I gave 2 stars because I like Auto Zone as a brand. ZERO stars for service.

I needed a car battery replacement. My husband told me to go here because they’ll reimburse you the core charge and they’ll put in the battery for free. I called ahead of time and spoke to Tom. He said that they’re not licensed but they can put in the new battery as a service if they’re not busy. I asked when would be a good time and he said anytime before 4. Well, I went over there and bought the battery and there was no one in line behind me. But a couple of people came in the store so Tom couldn’t leave the counter, even though there were at least 2 other employees I saw. I waited but more and more people came in and Tom never left. I would have thought the other 2 working could handle the line but the service just didn’t seem to be moving that quickly. The people working are nice, but just don’t seem to be able to keep up with checking people out. When I brought the old battery back a couple of days later I had to explain myself 2 or 3 times before they knew what I was wanting. Kind of slow service, don’t know if it’s lack of training, new people, etc but took more time than it should have and 2 trips instead of 1. My advice, just pay the extra $ 13-​$ 15 and go to Pep Boys.