Austin Chase

I was extremely disappointed with Austin and his customer service. I had Austin do a home inspection for my new home upon the referral of my realtor. He did a great job for the most part however, after I purchased the home problems were brought up regarding our water heater installation. There were various concerns and I was disappointed Austin did note these issues on my report. At first, he appeared helpful in offering a partial refund or the option of him coming himself to fix the problems (I thought that was great customer service at first) then when I tried to schedule him to come repair it — he blew me off because he wouldnt be able to come in the next 3 weeks (which I felt was a decent amount of time for him to fit me in his schedule). He then said he would just pay me the partial refund so he wouldn’t have to deal with me anymore. This was back in November 2014. After 4 months of following up over and over again, I just received the partial refund check.

Great work, responsive contact, reasonable pricing. What else do you want?

Had a wonderful experience recently when we used Austin Chase’s company for Mold Inspection and Remediation. His company was recommend to us by a Real Estate Agent friend of mine. Austin was very knowledgeable and thorough in his inspection and testing. He patiently answered all our questions and concerns. We received an easy to understand inspection/​air testing report in a few days. We received an estimate for repairs that was very reasonable. The work was scheduled in a reasonable amount of time. All the workers were prompt, professional and hard working. All work was completed within 3 days. We were very pleased with the outcome. Would not hesitate to use this company again. Thanks so much Austin, Lori and all the workers.

Wow, what a difference! The home inspector that I used during my first home buying experience did practically nothing compared to Austin Chase. Now that I know the difference, I can really recommend going with someone as experienced, professional, thorough and precise as he is. As Austin and I waited for the Realtor to show up, he explained that he had inspected over 100 homes by the same builder and went on to explain all of the potential problems to look for. Once we got into the home, he then verified our conversation by pointing out hidden issues throughout the house. I felt very confident making decisions based on what he uncovered. If you want to know what is really happening in a potential property, go with this guy. You won’t regret it.

Austin Chase has completed numerous home inspections for me aiding in making wise and fully informed decisions on purchases of investment property for long term rentals and/​or flips and for purchase of my primary residence. He detects everything necessary to give a detailed description, supporting photographs, and solution recommendations for me to have the data needed to move ahead or kill a deal to avoid costly purchase mistakes. I highly highly recommend Austin Chase!

I came across an inspection report of Austin’s when I represented a buyer and the inspection had already been done by the previous buyer who cancelled the transaction. The report was so complete and easy to understand, I decided to use Austin on my next inspection (I am a real estate broker). This morning was our first meeting. He was on time, personable and ready for business. The inspection was incredibly thorough, he explained everything to the buyers– the good and the «needs attention» without making it sound scary or intimidating. He knew the whys and hows of everything. He gave suggestions where it made sense. A lot of inspectors, I have used in the past, disclaim being able to make a determination on items, in fear of opening themselves up to liability. I found Austin’s approach to be very useful and professional. Long story short, I’ve done the hard work for you– tested most inspectors in the Sacramento Valley (including some here on Unilocal) and Austin is head and shoulders above the rest. To buyers and agents, I would highly recommend him for all your inspection needs.
ps making the appointment was a very smooth process. very professional and pleasant office staff.

I am a Real Estate Broker and owner of my own company. In 2012 alone I did 44 transactions and am in top 1 percent in Sacramento county in sales. I used Austin for the inspection on the first home I bought and have been using him for the last 10 years. The bottom line is that he is the best inspector I have come across in the greater Sacramento area. He simply knows more about construction, how to fix problems, and goes the extra mile without ever cutting corners. There are many inspectors in the area, but only one true professional that I trust and know will serve my clients before, during and after their purchase. Look no further call Austin.

We used Austin as our home inspector. He was very friendly and really knows what hes doing and was really thorough. I completely trust he found everything. He walked us through the house to show us all the problems AND how we could fix most of them easily!
We recommend his services to everyone =]

We used Austin as our home inspector and he was great. Extremely professional, on time and so helpful. After his thorough inspection he walked us around the house and went over everything in detail: what was wrong AND how it can be fixed. Since he is a contractor himself he really knows what he is talking about. He was also very patient with our multiple questions.

We had a great experience with Austin as a home inspector and when we wanted to remodel our kitchen he was our first choice of contractors to consult. He said he’d be happy to visit us and talk about what we wanted to do. His consulting fee, he explained, was 195 $ and if we chose him to do the work it would be put towards the total. He spent almost 2 hours with us and was enthusiastically engaged about the project. He gave us a rough estimate of the cost of the work and we agreed he would provide a written estimate next. Despite several phone calls and email reminders, including speaking with his administrative assistant, we did not received anything in writing. After about 2 months of waiting, we asked for a refund of the consultancy fee and were told «no», that it was for his time. So we ended up paying about 100 $/​hour for nothing more than some general ideas with no prospect of applying the fee towards the job. Nice work if you can get it and apparently he can…