Aramark Uniform Services

Driver very nice.

This company is ran by inconsiderate immature individuals with no regard for others! I was nearly ran into the wall on the freeway because a driver in one of their trucks would not let me merge onto the freeway, could it have been because he was talking on the phone, driving and not paying attention to what he was doing. When I called to inform them the man who answered said he was the general manager and that it wasn’t their problem. Really! It is your problem as the problem was your careless irresponsible driver!

Sacramento Aramark took us for granted and to the cleaners for the past six years. Aramark bought our old local vendor and then jacked up our prices by so much. I complained over the years to no avail. I feel stupid for not having called for other bids sooner. I just switch to another company which seriously lowered our prices by more than half and not just a promotional pricing either. I figured that I over paid Aramark by more than $ 80,000 over the past five years alone. That bites. If you have Aramark now, do yourself a favor and shop around for better pricing and service.

If there was an option to select «no star,» that’s what this company (or this branch) should receive. They’ve lost my own lab coats, have not replaced them for several weeks. I ordered new rental lab coats from them and it took over 10 weeks to get a response only for them to say that they didn’t have the lab coats that I wanted, so they deleted the order and never told me. Their branch managers and sales representative sell their products well and give good service— up until you set up and account and the bills start coming in. As long as they get paid, it doesn’t matter how good the service is. I have received dirty lab coats from them, ripped lab coats that were supposed to be a «new order.» No one seems to care about the quality of support and service. I would leave this company in a heartbeat, except for there are no other companies like this around town.

I use this uniform service and it is the worse expirence i have. Trying to have the pants we rent each week repaired like it states in our contract and they are never repaired. And getting hold of someone is such a hassel.

Aramark drivers (your week-​to-​week contact person) are good to very good. Quality of uniforms are equal to competition.
If you choose to have them be your provider, I would recommend that you read the contract very carefully. They will hold you to every single item in that contract and threaten you with a lawsuit. It is impossible to stop services or renegotiate terms.
Standard is a 5 year contract with automatic increases. Currently, they are charging me twice the market rate. This includes a wonderful $ 26.95 per week «service fee», the market charges $ 9. Additionally, at the end of the contract they will charge me for «damage» to the uniforms my technicians have been wearing 26 times per year for 5 years. Uniforms wear out from my perspective. Not from Aramark’s perspective.
Please carefully read the contract, anything you sign with Aramark, they will enforce.
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