After a few technical difficulties, which left me a little upset, the staff and especially Melissa made everything perfect. I would highly recommend this resort and Marina just for the staff alone. I traveled from chicago to hot springs to visit my brother which is something I never get a chance to do and this time we were determined to get a ski boat, like I said after some technical difficulties(almost a half of a day of lost boating) they made sure I was headed back to chicago a happy person, and also made sure my next visit would be much better. They knew I was not happy at all but they did everything, again especiall Melissa to make things right. Boats are great by the way. These people are not scam artists, and actually care about their consumers. Not a lot of other marinas around that area do. Can wait to go back next weekend! Props to everyone Brady Mt and Suntex, I’m looking forward to seeing all of you again!
Joy R.
Classificação do local: 1 Royal, AR
Buffet night… frozen tenders, instant potatoes, canned gravy and canned beans. Workers standing at the front on their phones… taking numerous pictures of the buffet??? Styrofoam plates and cups and plastic utensils. We ran out of water and coffee and had to ask for some. Oh… And the fish was cold when we got here but they brought out some fresh later and it was very good. Don’t forget the tip jar on top of that buffet. We have lived here 40 years and used to get the best food here. It’s a shame its lost the quality it used to have. My sister said you have lots company in the bathroom…500 fly’s. Desperate cleaning needed.
Kathy B.
Classificação do local: 1 West Monroe, LA
I really wanted to like this place since I have property near it. I ordered the buffet and my friend ordered the turkey sandwich. The lettuce was almost empty on the buffet line. I kept waiting for them to bring more out. Did not happen until I asked for it. Then I had to scrape bottom to get salad dressing. It took forever for the turkey sandwich to come out. We were about to tell them to forget it. Waitress must have been new and untrained. Paying was another ordeal. I would only go back if I was starving. This place could could be a gold mine but has very poor management and not very good food.