CMC Plumbing, Heating & Cooling

STAY AWAY FROM CMC PLUMBING! I called because our water backed up. Long story short, after snaking it I was told they would need to jet it. Which would cost us $ 1,100.00, AND they couldn’t do this until a WEEK later because they had to rent the machine. First of all, I have cameras all over my house inside and out that livestream ²⁴⁄₇. I don’t appreciate a certain CMC individual smoking right outside my side door which was open, and then flicking his butt in my yard where i have pets. I was told after they supposedly jetted the plumbing, that we had holes in the pipes, and this would now cost us $ 3,800.00. So, i got a second opinion — which is covered under my insurance making it free of charge. The guy came (not even a week later) and could hardly get his camera through because there were so many roots. He said whoever came out (cmc) and did this was a joke. he then asked how long it took them and i said four hours, roughly. He said it would only take him 45 minutes and that they had no idea what they were doing (again, this guy is covered under insurance, he has no reason to lie or try to sell me). CMC also told us that they would have a proposal and thumb drive for us that same day. It’s been a week and nothing. they came in, did absolutely nothing other than take our money and leave. They didn’t complete the job because they didn’t know how to. do NOT use this company. Instead, purchase SLWA and have insurance cover it. What a joke. Also, anyone that says they need half down before doing the job, is a red flag. unfortunately i overlooked it at the time but you live and learn.

Our heat broke down. I called CMC people around 7pm. They came in around 9pm. Charged me 4129 and told me that he will be back in the morning to fix it, as he did not have the part. Next day, he came back and fixed it. It was an ignition switch. Total cost of repair was $ 503 + $ 129 = $ 632. I checked the parts price around locally. It was between $ 105-​$ 130. I called back to complain about this rip off. Manager kep telling me that they had parts mark up and that that was their price. Definitely, I would recommend to shop around before you call CMC plumbing heating cooling.

My wife called CMC, because they had good reviews. They came in and changed a disposal for a little over 560 dollars. Steep, but we agreed. Work was unfinished, disposal didn’t work when I came home. They gave my wife instructions on what needed to be changed, she actually went to the store, spent time to get that and then return. Attempted to sell plan/​insurance for 240 dollars a year, «they will come and give 10 percent discounts» on their already doubled prices. Does anyone want to pay a person claiming support for all appliances and unable to locate the correct fuse? Guy also recommended to call electrician, makes me wonder if he didn’t find the correct fuse on purpose, to get some work for his friend, but hey — can’t prove that one. Only reason they get two stars, my wife was very impressed with how polite and attentive the technician was. I will recommend that service to anyone who wants to pay double the reasonable price of a finished repair for an unfinished one.

i had to replace a water heater at my mom’s place– and i live in california. i called a few places– nelson brothers included, but these guys were a few dollars cheaper, and also much more thoughtful and detail oriented on the phone. rather than just quote me a blanket price– they took time to explain potential pitfalls, things that could mess up the installation, what might incur extra cost, etc. which i appreciated and ultimately led me to choose them. they showed up on time, and by all accounts did a perfect job. the only reason i won’t give them five stars is simply because of the straightforward nature of the job they did (after all– replacing a water heater isn’t rocket science) and the fact that i’ve only used their services on one occasion– but they were exactly what you’d need– fast professional, detail oriented, reasonably priced… solid 4 stars.

I called CMC because our hot water heater sprung a leak on Wednesday, August 24 and flooded our basement. (Boo!) After we cleaned up, we had to get another hot water heater. We bought one ourselves and my father-​in-​law helped install it. Well, most everything got hooked up, but then the FIL ran out of time and had to go pick one of his younger kids up. The pilot wouldn’t light and the venting wasn’t installed yet. So Thursday morning (⁸⁄₂₅) I called CMC at 9 a.m. I was told they would be by between 10:30 and 1, but the tech was out at 9:35! I was so excited. By 10:30 I had a lit pilot and hot water was brewing. The tech was great. He was friendly and explained the answer to each question I asked. He advised that the venting needed to be raised, but that I could save some money if my husband/​dad were handy. «If not,» he said, «we can definitely come out and do it for you. I love that he was honest and didn’t do a hard sell. Because they also do heating and cooling, I’m thinking of retaining them for all of our plumbing, sewer, heating and cooling. We will definitely call again. (Oh, the price was reasonable too. Service calls are around $ 60 and the final repairs, which took about an hour, totaled $ 125 for the parts and tinkering they had to do to it.)

My in-​laws were out of town and were told by their neighbor that it appeared water was in the basement. I called CMC Plumbing and they went out immediately and stopped the leak. Upon my in-​laws arrival home they came back out and discussed options to permanently fix the problem and did so. They were great and I would use them again!