Ortho Mattress

This is my second time coming to this store to buy a bed
Costumer service is outstanding, Carlos will take care of you like you are family
They will take their time making sure you find exactly what you want and need
They will work with you and will not try to hustle you and be honest with their prices
If you are planning to buy a mattress you should definitely come here and get a deal of a lifetime.
Just talk to Carlos and he will not disappoint you.
I will continue to come here in the future and recommended to friends and family.
Oh yeah and the 6 stars are to show their exceptional service.

Ok so check this out. Been shopping for mattress last 2 week been to sever a place spend hours and then came here I meet person name Carlos. He made me purchase a bed in 30 min because he knew exactly knew what I was looking for. He is very humble and experience I recommend come she him If u looking for mattress he will take care of you.

Our sales person, Carlos, is very knowledgeable in teaching us about the different beds. We’ve tried a variety of styles and took our time getting comfortable on each style. Great friendly service! Left happy and with a brand new bed and pillow. Great deal too!

Love the service here. Good sales person with clear information regarding their beds. Great customer service! Sale rep that helped me during the transaction was Carlos ask for him when you get to Ortho Mattress in Rowland Heights.

Got a great deal on a full Ortho brand mattress. Carlos helped me out — he was very friendly, informative and helpful. He also covered the tax AND free shipping on a Sunday. Highly recommended.

I came in «just to look» wanting to get the best price on a mattress of my dreams. Visiting other stores left me discouraged and worried that getting an extra firm mattress would be out of my price point. Manuel helped me look for a mattress within my price range, and gave me an awesome deal! I got a discount and also free delivery and no tax! I am so happy with my mattress! Literally the best purchase in my whole apartment! Thanks Manuel!

I went to my friend’s house and he happened to show me a new mattress he has purchased. It was a 12inch Avant Calm Breeze Queen size. It was the most comfortable mattress I have ever laid upon, so decided I would also buy one right away. He told me how they were able to price match the competitors and how easy the purchasing process was.
So I stopped by the store and was greeted by Rick and Carlos. I told them about my friend’s mattress and they looked up the invoices to find what I was looking for, and also be able to match my friend’s invoice price. I also had to buy the box spring and the negotiation process was easy and simple. They also gave me free delivery. The mattress came with Comfort Guarantee for 1 whole year!
However, the next day, I changed my mind and wanted to upgrade my mattress size to King, which meant I would also have to buy a bigger box spring. I contacted Rick at night, and was able to get a hold of him fairly easy. We communicated back and forth, also with a VP, and was finally able to come to a price that satisfied both parties.
Today I received my mattress, delivered upstairs in my room. I am very satisfied with my purchase at this store and highly recommend Rick, who was very helpful and knowledgeable. All he wanted in return for his great service were to bring many friends to him when it comes to purchasing mattresses, and to write him a good review on Unilocal

After purchasing a Sleep Number that I was not satisfied with Carlos was great! he was able to guide us in the right direction when purchasing the perfect mattress that met our needs. Thank you Carlos!

Ontho Mattress is a good store. The mattress has good quality. Importantly, Edward is a very good and friendly seller. I never saw this friendly seller ever before. I will keep my business from this store in the future.

We came in a little pass 8pm. And were greeted by Edward. He informed us that the store was close that’s why the lights were dimmed (in a very friendly and polite way) but ask us how can he help us. We came in looking for a bed frame and found a good bed, solid frame, real wood and at a bargain price.
Edward was really friendly, and professional even though we arrived while it was closed.
Thank you for a wonderful experience and a great deal!

I visited numerous Sit n Sleep and other bedding locations, and none fare like this one. I found this store initially through Unilocal,and after reading reviews about this location, I decided to give it a chance. Now, having slept in my new bed for a little over three weeks, I cannot be more satisfied with this purchase!
Everything you read here about this salesman named Carols, with the greatest pleasure I say it is all true. He assessed my sleep preferences by asking a few questions and tailored expert recommendations that satisfy my needs. In the end, it came down to two mattresses that I was debating between and they were $ 100 apart. Carlos brought the more expensive mattress down to match the lower priced one to eliminate price as a factor so that I can choose the mattress that is the most comfortable to me.
The friendliness and professionalism I saw here made shopping for a new mattress a real comfortable (pun intended) experience. Carols’ expert advice and professional service resulted me finally finding the mattress I’ve been looking for and I really, really cannot be happier.
Oh, and the delivery/​set up of the mattress. Very speedy and friendly service. Deliverymen called me several days in advance and confirmed with me the delivery window. They told me between 5−9pm. They arrived at 8 and were on their way by 8:20. In this time they accomplished three things: Set up queen mattress in Room A, moved Room A’s existing mattress to Room B, and took Room B’s mattress with them to recycle. This includes assembling and transportation of all the bed frames.
Whether you are making your first mattress purchase (as I was) or you are just looking for an addition to your household, look no further. This will be your one-​stop shop for all your mattressing needs. I’d rate this place 10 stars out of 5 if they’d let me!

Dave it was awesome walked in she showed me what I wanted to see maybe a great deal and I bought it thank you for the service. i will be recommending my family to him thanks again.

This place is awesome! Be sure to look for Carlos (I believe he’s only here on weekends) if you need to find the «perfect» mattress. He is very patient, friendly, and enthusiastic to educate us while we were having difficulties choosing the right mattress. I’m so glad I checked this place out last week!

Carlos is my go to guy when it comes to mattress buying, He is very knowledgeable very friendly as soon as i walked in the store they are very welcoming. I highly recommend this store if you guys are looking for good quality mattress two thumbs up for their employees also

Awesome experience! Went in and was promptly greeted by Carlos. Found out exactly what we wanted and set us up with financing. Whole process only took about 20 minutes. If I’m ever need of new mattresses, which I hope isn’t soon, I know where I am going.

Best deal in town! They gave me a free mattress protector! All staffs are nice! And helpful, Carlos and Manuel were great sales! Buy it here, you won’t be regret!

This week, we had been seeing a ton of mattress ads and just in time as we have been looking into getting a new queen mattress. We had called Macy’s 1 – 800 # and even settled on two mattresses that we were interested in. Today, we went to Macy’s first to physically try out the mattresses we were interested in. Afterwards, we went to Ortho Mattress to compare shop since it is Fourth of July and there seems to be a lot of deals around. Had no customer service at Macy’s but Ortho was such a huge difference! Most mattress shops carry different styles of the same brands and Carlos helped us find comparable ones to the Macy’s Beautyrest that we were looking for. Great customer service, lots of patience and very knowledgeable. There were as many as 3 other parties of customers while we were there and only 2 sales guys so it did take a bit longer to check out. But overall, loved Carlos’s professionalism and attention to detail for our order. We settled on a Serta (approved by the National Sleep Foundation), with tempered steel. There is a choice of a higher profile box (9″) or a lower profile box (5″), same price. Depends on what you feel comfortable with as people are of different height. The mattress even had a 50% discount for the weekend!
For Fourth of July weekend, customers pay «no sales tax» so it is a really great deal. Due to the cost of our mattress, free next day delivery, free set-​up, and free haul away. Such a great deal! The pay «no sales tax» really swayed us to buy here especially since we were provided great service as well!
I had also previously purchased a twin mattress from here years ago and will most definitely come back to purchase another one in the future. The mattresses do have a 10-​year warranty and they send out a 3^rd party inspection company to double check. Make sure you keep your paperwork (receipt)!

Awesome customer service from Carols. He helped us found exactly what we wanted with a Good deal. Super satisfied.

Amazing service! Thank you Carlos! Just what we needed someone to help us pick the right mattress. Carlos knows everything there is to know about mattresses, he’s very helpful and never made us feel rushed or pressured. If you are looking for a mattress without knowing what you need this is the place and Carlos is your man. Great prices as well. I’m a very satisfied customer!

Came in here yesterday for a brand new mattress since the one I had wasn’t cutting it. Met with a fine salesperson named Carlos. He was my mattress Sherpa as he led me around the store to try out all the various choices they had.
From the 3 types of mattresses — firm, medium, pillow-​top that Carlos had me try out I went with the medium. Now that the easy part was done it was time to find out which medium mattress I liked best. I spent over an hour going from bed to bed before truly finding one I was content with. And even then I narrowed it down to two which I had to try out a dozen more times before I was able to choose one.
Carlos was very knowledgable, very patient, and definitely helped me find a great deal. He spent extra time explaining to me the warranty that my bed and mattress protector had to make sure I was covered. I highly recommend coming in and meeting with him if you are in the market for some new Zzz’s. He is here at the store Wed-​Sun.
PS — there is a $ 150 dollar store coupon if that helps persuade you to come in. Check the Ortho Mattress website for addition deals they might have going on.