Wanna Play Playcare

We love this location. My daughter has been coming here since she was 2 months old, and she is 5 months now. I use the drop in daycare from once to four times each week, for 3 – 8 hours each day.
My daughter always has a smile for the staff, she loves everyone there. They learned her sleeping and eating patterns, know her, and clearly care about her very much.
I am so grateful that we found this daycare, because I know my daughter is safe and happy there. I’d been meaning to write a five star review for a while, and then they had my daughter make me a mother’s day gift that was so sweet it made me cry. Thank you all so much.

We used Wanna Play RR regularly for a few months while I was working. It was our toddler’s first daycare experience. We loved the hours, the affordable costs, drop-​in option and most importantly, we felt that our child was safe. The closing/​night care provider (who mainly was there with our child) was so sweet & caring. I always felt reassured when I saw her there.

My family and I moved here recently and my 3 year old has thoroughly enjoyed going to Wanna Play. It’s just such a convenient option when you need childcare for a few hours and on short notice. It’s clean and you feel confident your child will be cared for in the best possible manner.

We love wanna play! When we moved here and needed daycare but not full time this place was great! If you buy four hours in advance you save ALOT of money! Nice to have when you need a break and don’t have many friends family in the area!

I’ve been using Wanna Play since July ’15 and my daughter loves it. I’ve used Lakeline and Round Rock. The staff is friendly and my daughter always comes home wore out. I feel that she is loved and cared for while she’s there.
The pros are that they are scheduled, they show what they’re doing for that day at the desk when you walk in. They’ve always been very friendly and personable.
The downsides were only on her first day I got a bad vibe because there weren’t many kids and one older boy was acting up. The situation was taken care of and I decided to bring my daughter back the next day and everything was fine.
I have no complaints about this place. I feel my daughter is safe and as loved as she can be in a group of kids.

Our daughters really enjoy getting to play with the other kids, snacks, and meals (when they are there over a meal time). It is great to have a resource nearby to maintain spontaneity as a couple on occasion. We purchase one of the packages as well that gives us a discount. It is really nice to know that if we need to drop one or both girls off at a moments notice we have a reliable place.

We have been using want to play for several years with both of our kids. We’ve always had very good experiences. The kids are very excited when I pull into the parking lot and they know they can go play with other children for a while. The service is very convenient and we have referred several families to the Round Rock location.

Im the grandfather, and I was not impressed with the place.
Staff had an attitude, and generally was not the cleanest place I’ve seen.
I really don’t trust the care takers, they seemed «off» to me.

We’ve used this drop in daycare several times, but I wish we hadn’t. Our son HATES it. I thought for a while that it was just because he wasn’t in the care of his few favorite people that are always around (mom, dad, aunt).
There were some strange things a couple of times, like when we picked him up once he had what looked like pink medicine on his shirt (wasn’t sick), but no mention of it was made in the sheet they gave us. The only thing that would ever, ever, be written down on his reports under activities was «fussy :(«. Always with the damn emoji and no details. Our son is ridiculously happy at home, with his aunt, and at our neighbor’s house. Once I made a reservation out of desperation (this has always been our very last resort) when I needed to attend an off-​hour work event. I got there and the woman at the front desk told me there was no reservation and was treating me like I was lying. She was very rude… the note about my reservation was on the desk, btw. Because I DID call. It wouldn’t have been such a bad mistake if she was in the least bit polite as I was trying to be.
Our suspicions that this is an awful place that no child should be were confirmed when I picked him up last time, however. It seemed like they were horribly understaffed. There were about 8 small babies/​toddlers with two staff members. As I was looking through the window during a long check out, I was seeing these kids just be left to climb stools and attack one another. When they finally brought my son out he had a HUGE pink mark on his cheek. They told me it was «rug burn» from his nap. I was really concerned because he does not move around in his sleep at all. It seemed like a lie from the first, but my son was really upset and I just left with him.
I called the daycare the next day and spoke with the director, Crystal. I told her that the pink in his cheek is not rug burn as the next day it was clearly a bruise and a series of scratches going in a single direction. She told me she was there when it happened and that’s what they «think» it was. She said he didn’t want to nap so they locked him in the infant room alone to nap?! Excuse me, what??? So that’s why the staff has no clue what happened. That’s some pretty messed up neglect right there. I hope some parents read this and avoid this place,
I’d say the one in Austin is slightly better, however, the last time my son went to that one he contracted HFMD virus. I called and left a message, hoping to speak to someone and so they could inform parents but no one gave a damn. I don’t think anyone who works there truly cares about these kids.
The fact that they have a preschool is terrifying since it’s all just understaffed chaos and in no way a school-​like environment.
We’re still pondering making a formal complaint to DFPS, but not sure how to «prove» a mark that’s already healing up (this was a week ago). Either way, we will never use this place again. I’d rather just call out or pay someone more than I make for proper last-​minute childcare needs.

This place was much loved by me and my children until they allowed one child to terrorize the other kids. She exhibits unacceptable behavior and they continue to allow her parents to bring her. Don’t take your children here until they have the discipline to staff specially trained people to handle special needs kids.
Edit: after voicing my concerns, the director promptly contacted me to explain they actually do over staff for special needs kids and that they are one of the very few places in the area that accept and can care for these kids. She explained their approach to behavior problems and the options my kids have at the center to feel safe when this specific older child is scaring them. Well done wanna play. But I still can’t help but to worry about my kiddos safety.

I have been taking my baby here since she was 3 months old. She is 18 months old now. Just this week she started preschool class. It seems to have been an easy transition for her. She gets excited when we pull up to the daycare and she absolutely loves Miss Jeanette.
But the best part about this place is that they are open in the evenings and on Saturdays when I have to work. There are only a handful of daycare facilities that offer great services, long hours, have a video surveillance system, and are affordable. I love this place and I love the management.

My son loves everyone here and is always happy when I pick him up. I can tell he gets a lot of interaction with the teachers, he’s always doing and saying new things

A SAFE and SECURE place to leave you child. The staff has always been courteous, and great with my child. My daughter is 7, and she loves going there. It is always clean and organized. Great hours with reasonable rates, and it’s close to the toll road and Hwy 79 in Round Rock. Cheaper than a babysitter, and I don’t have to worry about a mess when I get home. I highly recommend Wanna Play!

I use Wanna Play Playcare as my go to sitter for my 2 children. The ability to just drop in and have a place for the kids makes my life much easier. The staff are great and both my kids ask to go back. With late night hours an Friday and Saturday going out for some adult time is easy.

This place has been a lifesaver for my family and I. Since I started back to work this year, and my hours aren’t regular, I needed somewhere to put my young daughters that was safe, fun, clean, and reliable. I love that the caregivers know my kids by name now. I feel like they are my «mommy back up team», and even get to have date nights every now and then with my hubby!

Wanna Play is great! My kids love coming (4 & 2.5). They go to the two day program, and they were flexible with our schedule of tues/​wed instead of tues/​thurs. I love that there is a schedule and some free time and crafts, my kids love crafts. My oldest learns best when in groups so she is coming home more confident. Both of them are social so they love meeting new people, but still having some of the other regular preschoolers.
Staff is super friendly and even though it can get busy with dropping off and picking up they do a great job of keeping the kids safe through the process. Security was a big thing for me, I love the double security entrance. The price is great as well, cheaper than hiring a part-​time sitter. We also use Wanna play for date night if we can’t find a sitter, the pre-​paid hours are great.

My kiddo LOVES the WannaPlay team! Hubby and I both work in the restaurant industry so the flexible hours is what initially brought us in but it’s definitely the team that keeps us coming. Baby girl has been going here since she was 6 weeks old (she’s now 21 months). She was born with a cleft palette and the crew was more than capable and willing to accommodate her special feeding needs. They are always SO excited to see her come in and helpful with pulling things together when we pick her up. The crew is also always extremely receptive to feedback such as she NEEDS a nap every day because I want play time too =) It’s fantastic knowing that our one and only is in trusting hands in a safe and fun environment.
They also offer great date-​night package deals for special occasions and have flexible reservation and pre-​school options.

Horrible customer service… Every time I pick my child up, something is missing. There has been several times when my child’s blanket went missing. I brought this to their attention several times, and each time there was no resolution and was brushed off saying that a manager will call me back. Two times I have left my phone number in person with the evening employees to have someone call me back… I still have not received a phone call to even just acknowledge the fact and look for a resolution. That is not a way to run a successful business.

My daughters now 4 & 6 have been going here for a few years now. I don’t know what I would do without them! It’s great for date nights when you don’t want to ask family. I like being able to drop off and pick up quickly when I have a short doctors appointment where children shouldn’t be! The cost is reasonable and competitive, especially if you get a package.
My youngest has severe allergies and the establishment takes them quite seriously and has a process in place to handle any unexpected reactions.
Most importantly my kids LOVE to go. They want to be there and I can barely get them to hug me goodbye before they run in.
My kids are happy, entertained. safe and monitored. What more could you ask for?

I use this as my go-​to backup childcare option when my sitter is sick or pre-​school is closed. I have also used it a few times when I just had to get a lot of errands done in a short amount of time, and kidless was just way easier!
My kids LOVE it. My daughter calls it the «play place» and gets so excited when I tell her they are going. The staff is super nice, and even if it’s been over a month since we have been, they always remember my kids. It is super safe (2 doors always locked that require codes to get it) & the staff is great. They can deal with allergies, special schedules, etc.
They also have lots of scheduled activities througout the day, so it’s not all just «free play» which helps a lot. There is a special ‘Infant area’ for babies under 12 months that is staffed separately. There is rest/​nap time everyday (my 3yo daughter always naps if she is there all day). I trust them with my kids, and have recommended to several people.
Price is pretty reasonable — about the same or less than having a sitter come to you. And discounts for multiple kids, or purchasing blocks of hours at once.
My only reason for not giving 5 stars is that you do have to call ahead for babies under 12 months to reserve a spot, so it’s not exactly drop-​in for them. I completely understand why — staffing ratios are diffferent for infants & thus they fill up — but when I’m in a bind bc my sitter is sick, it’s often hard to get my son in. Otherwise, 5 stars & my whole family loves this place!