We have used Barnett Orthodontics at both locations, with all three of our children. One of them had significant issues with his teeth, at an early age. From the very beginning we have been impressed with the professionalism, organization, friendliness, finance department and concern for the well being of their clients and the final outcome! So glad we found them and have had the children’s treatment there!
Marisa R.
Classificação do local: 3 Pflugerville, TX
The staff is wonderful and they helped my son with his teeth which look amazing. They have made such a difference and Eric loved it there. The reason I am giving a 3 stars is because they disappointed my kid and I really don’t like it when people do that. Nearing the end of their treatment they made two appointments the first was to change his bands and the second was to take the braces off. They made a big thing of telling him he would get his braces off on this date and asked if he was excited. When he went into the first appointment they said his teeth still needed to be moved and after that he did not trust what they told him included when they made the final appointment to get his braces off. You can do that with adults not kids.
Jamie g.
Classificação do local: 2 Pflugerville, TX
Nice office, friendly enough. I was extremely disappointed in the fact that I had a broken wire that I needed replacing(took less than 5 minutes) I was told it would cost 70 by email and on the phone prior to my appointment. When I got up to check out, it was 85. I let them know I was told 2x it was 70. I know it is $ 15 difference, but gee honor the price I was told TWICE. Another thing was that my regular ortho called to say I should bump up one wire(016). I told them this on the phone. When they were putting on the wire, I again mentioned ghis. The tech told me they don’t use the 016 there. Why not tell me on the phone so I could go elsewhere? ?? Instead, they bumped me 2 wire sizes. I wouldn’t use them again. I will drive the 2 hours to my regular ortho.
April A.
Classificação do local: 5 Round Rock, TX
My little brother had braces with Dr. Barnett 10 years ago, so when it was time for my daughter to get started with orthodontic care he was the first one we thought of. Our service has been excellent! The staff is friendly and always there to fix any problems(loose wire, pokey wire, bracket loose – my 8 year old is hard on her braces). Dr. Barnett also has a reward system for clean teeth, not broken«hardware» and if you wear you Barnett Tshirt to the appointment. My daughter just earned her $ 20 gift card to Target.
Maria B.
Classificação do local: 3 Round Rock, TX
Great job on my daughters teeth and the ladies are all very nice and helpful
Lacey B.
Classificação do local: 3 Albuquerque, NM
My son has gone here for 2 years for orthodontic care(he has braces). The prices are reasonable(as much as they would be for braces). The staff is pretty friendly and attentive. So why the 3 stars? Because of the«Barnett Bucks» that’s why!!! See Barnett rewards patients for taking good care of their teeth and braces — sound great right? Well, not really. Not when they promise a kid a $ 50 gift card, gives it to him, he goes to purchase something with the gift card at the store only to find out the gift card has $ 5 on it!!! Oh, did they say $ 50 gift card, what they meant to say is $ 50 «Barnett Bucks» which is an equivalent to a $ 5 gift card!!! They really need to clarify the«currency» to their children patients. Nothing worse than a kid thinking they have $ 50 when they only have $ 5!!! That’s a low-blow Barnett, low-blow!
Liana C.
Classificação do local: 5 Seattle, WA
Dr. Barnett is absolutely the BEST of the best. He transformed my daughter’s smile and the health of her teeth have never been better. And with permanent top and bottom retainers, her teeth will never shift now! His office staff is awesome too, they are very professional and with their smiles and kind words, every visit was a joy.(I don’t think they have bad office days around there. Lol) Everyone in that office just simply knows their stuff and it shows. Their price is slightly up from other offices, but trust me when I say that it’s worth it. They go above and beyond, and everything is splendidly MORE than you would think to ask for. I am super happy we found them. :)
Kate K.
Classificação do local: 1 Cedar Park, TX
Dr. Barnett has been in the field for a long time. He is very friendly and knowledgable. He takes time to know who you are and puts a name to your face! ALL of his staff are friendly! I was a canadit for jaw surgery and wanted a second opinion. He suggested Damon braces to correct the problem, then surgery if the braces didn’t work. The braces created enough room so no need for surgery. So, why the 1 star… when they took my braces off they broke 2 of my teeth and cracked a few others. And didn’t bother to tell me until they finished taking them all off. I couldn’t feel it because there’s so much going on in your mouth your not sure what is happening. Then Dr. Barnett could only say I’ve never seen this happen before. He recommended me to a dentist and didn’t even offer to help pay for my work that had to be done due to his negligence! One of the cracked teeth had to be pulled, another a crown, 8 fillings to fix the cracks… needless to say I went back to get my retainer and have turned all my orthodontics over to someone else… oh and he didn’t want to send any records…