Prosam Service Company

Sam successfully troubleshot and solved issues on both my LG washer and LG dryer. Nice guy, no nonsense. Highly recommended.

Sam is an amazing appliance technician. He is very responsive and a true professional. He is available by phone, text and email. I have known him for 7 years and have called him for almost all my appliances. He is hard working, quick in diagnosing issues and will give an accurate estimate quickly. Overall great experience working with Sam…

Sam gave us same day service! He arrived when he said he would. He diagnosed the problem quickly then fixed it in a follow up appointment when the needed part came in. He was courteous and professional. Great job by a professional!

Sam is a Joy! He is a hard worker. I have an OLD washing machine, but it is a workhorse! The agitator broke off and an old rusty screw was stuck. If the screw wouldn’t come out I would have to get a new machine. Sam worked and worked until he got that screw out and fixed the machine. I think many other repair companies would have given up! He saved my washing machine and now I have many more years left with it! He also fixed my dishwasher. On top of that he is fun to talk to. I just want to sit down and have coffee with him!

My washer had stopped working due to computer communications issues. Sam came out that day and fixed it. Since my washer is external to my house, Sam was able to do all of this while I was busy at work — which made it so convenient. I also have a stacked washer and dryer and somehow he was still able to fix the washer. I will definitely go to him for any problems in the future.

Sam Oyinwola has fixed our washing machine, refrigerator and dish washer. He provides excellent service, has reasonable rates, takes pride in his work and is a friendly person. If Sam weren’t such a decent guy, I’d keep all this to myself but he deserves to have folks know. :-)

Sam came and helped me with a dishwasher issue after I had a poor experience with another repair company. He and his assistant were extremely professional, nice and helpful. They are my new go-​to repair guys. Would recommend–

My fridge started making a very loud noise. I have a warranty company and I was assigned to a contractor that didn’t call me back. Then my service call was dispatched to Sam. He was right on top of it. We have medicine that needs to be refrigerated and he came the same day. He had the part and worked quickly & was so friendly. Great service and a local small business. He really was the great!

We bought a new house a couple of months ago and as soon as we moved in things started breaking. We used our home warranty company for the microwave but didn’t have the best experience with them. Sam was assigned to fix it and came out right away. He did his best to fix our microwave but unfortunately it would cost more to fix it then buy a new one. We asked him to come back out to fix our washer & dryer. Had them purring like new in no time at all. He is super nice and very experienced and knowledgeable about appliances. He explained everything to us. I will definitely call him again if anything else breaks down.

Needed my dryer repaired Sam came right out and fixed it in less then an hour. He is not just fast at responding but he works quickly and fixes thing correctly the first time. He is a very polite and friendly guy as well. Sam will always be my go to guy for repairs. If you need any repairs I highly recommend ProSam. You won’t be disappointed.

We were in a bind and Sam fit us in after a long day. His service on our washer and dryer was expert and professional. Will gladly hire him again.

I called Sam to come out and fix my dryer and he fixed it that same day. I’m very happy with his services and will call him again.

Prompt, professional, & expert service! We called American Home Shield late Friday evening with regards to 3 issues. Prosam called us back first thing Saturday AM. Within the day, 2 of the three issues were resolved. The 3^rd issue was resolved less than 24 hours later because a part was required. Prosam came out immediately when the part was received and fixed our built in refrigerator within minutes. BEST service I have encountered for my home in a VERY long time. Well done.

Our dryer went out over the weekend and Mom isn’t happy when laundry backs up. The owner, Sam agreed to come out on a Sunday when no other repair company would. He was polite, efficient and repaired the problem quickly. He even took the time to show the failed part to my 9^th grader and explain why the metal failed (due to expansion of heat and contraction of cooling). A very pleasant man and an excellent repair experience. We will
Call ProSam first every time!

Was referred to ProSam by another trusted appliance repairman in our area who, due to age, no longer works with stackable washer/​dryer units. Sam diagnosed my washer problem quickly — and did the repair in short order. Very pleased and satisfied and will definitely use again.

Sam was quick to call back, came over within several hours. Sam is knowledgeable on Samsung, has a great inventory of parts with him and is professional.
Call Sam
I made 7 calls to others service with no luck then he was referred to me by a repairman out of my area. Very happy with Sam

Called on a Saturday. He came out and fixed clothes dryer that day. Courteous. No complaints!

I was very happy with the service we got. The repair was completed very quickly.

I recently had dishwasher issues at a rental home, on which the homeowner had the Allied Home Warranty.
Sam was polite, professional, and able to resolve the issue once we could reproduce it for him to diagnose. He also was kind enough to work around my busy schedule and went out of his way to accommodate my needs.
I plan to hire him again, independent of the home warranty company (which apparently doesn’t pay its contractors on time), should I need his services.

I have a contract with Allied Home Warranty. I called them yesterday because I woke up to a refrigerator full of rotten Thanksgiving leftovers. Allied informed me that, unfortunately, my refrigerator wasn’t covered by my warranty, but asked me if I wanted them to set up the service call anyway. As I’d been very pleased with everyone they’d sent so far, I said yes. I was told that Prosam would contact me within four hours.
Four hours goes by. Nothing. So I called Prosam. Yes, they had me on their list, but no, they wouldn’t be able to come out that day. So I said, «Thanks, but no thanks. I’ll find someone else.» Prosam then told me they would juggle their schedule to squeeze me in. I waited all day. No one came. No one called.
I understand a company being busy. I really do. It’s the lack of communication and disregard for my time that earned Prosam this negative review.