La Frontera Square Luxury Apartments

Lived here for a few years and moved out awhile back. (this review is long overdue). When we first moved in, the place was immaculate and staff was friendly. A few years in, things changed. The downstairs apartments were built and attracted «less than desirable people» moving in (to say politely). With that said, the apartments are amazing… The best I have ever lived in and I do miss the place. I love the industrial look, exposed pipes and concrete floors.
Cons: My friends and I utilized the BBQ area and hot tub frequently… More frequent than most. Be advised that if you’re there even one min. past curfew, cops will come in and kick you out and «take down your name» for the office. You can be quiet as a mouse and they will still come in rudely (about 4 – 5 of them) and kick you out. (I get it, our fault). During one incident of me leaving the pool area, I stepped above the hot tub and my leg fell through a drain cover, peeling my skin and I started bleeding all over. I still have the scar from years ago down my shin and ended up utilizing an urgent care. The cover was not secured properly. The pool/​BBQ area definitely needs more work and TLC.
Also, I always paid my rent on time so when I received a notice that one of my payments did not go through, I immediately went into the office to rectify it. I had a confirmation number and proof from email la frontera sent that I had made the payment online via my bank. When I checked my bank funds, there was far more than enough to cover the rent payment. I called the bank to see if they rejected the withdrawal for some reason. The person on the line at the bank told me that the money was never even attempted to be taken out…
When I told Marty all of this and showed her my proof/​confirmation/​emails in hand, she completely disregarded the fact that it was on their end, acting as if I was a frequent non-​payer and made me out to be a fool and telling me I had to pay it that day. I went onto the computer in their office and when I clicked the «submit» button, I received a website error. Go figure. A few mins. later staff did confirm they received the payment.
Overall, the apartments are very nice and most of the staff was pleasant. Maintenance requests were filled on time and our hallway remained clean. I would still recommend this place to others. As far as noise, we never had any issues, but this is apartment complex living so I expect there to be noise from neighbors.

I lived at this apartment complex for two years (move out date 3÷23÷2016). There are both pros and cons of living at this complex in my opinion.
Pros: Location. It is extremely close to strip mall/​plaza as well as on the intersection of I35 and toll 45, which makes it easy to get anywhere in a good amount of time. Interiors are also very nice; concrete floor, exposed air vents/​ducts, industrial look, modern. Security: hallways are only accessed through fobs; doorways are not to exterior of building. Elevators were also a plus, particularly for moving. There is a pretty park across the streets to which you can take your pets. Another pro was the car garage (no carports but you will have to pay a fee unless you want to park on the 6^th floor).
Cons: Noise. Although the complex itself is extremely quiet, the walls are paper thin and everything could be heard. Although the expected upstairs neighbors were seemingly loud (as in most apartments), it was kind of ridiculous that I could hear the next door neighbor snoring every night. Expensive: Although location and interiors were excellent I was not happy with some of the staff (bad attitude for no particular reason) and lease. As a warning, they DO NOT let you break your lease for any reason. I ended up buying a house and needed to move out prior to my lease. THEY WILL make you pay for the remainder of the lease and will refund you money ONLY if they lease it during your 60-​day notice. If it doesn’t lease by the move out date you will ALSO pay a sublet fee (unrelated to whatever money you owe on the lease). This was my experience. They also DID NOT advertise/​list my apartment as «available» even though I contacted them multiple times about this, which makes it impossible for a new person to lease the unit. GYMS: They advertise as having 3 gyms, but rest assured, they do not. Once gym (above another unit) at some point had decent equipment but it was all moved out (for the exception of ONE bench) due to noise complaints by the downstairs tenant. The other two gyms are EXTREMELY ill equipped and hardly have weights, horrible treadmills, and missing equipment. If you are wanting to workout and the «3 gyms» is part of the appeal, this is NOT the apartment complex for you! Also, concrete floors have a low quality sealer; any and every mark on the floor will show (you will not get your deposit back, sorry to say).

Lived here over 2 years now, 2 different units. Basically everything to be said has been said. Maintenance and front desk staff are great. Noise is really dependent on the building you’re in, my building is dead quiet street noise doesn’t bother me.
Sometimes the buildings get a little dirty, that’s what happens when you live in 100+ unit place, you get some less than stellar residents who are scumbags.
I’ve very few complaints about the place though, everything has been pretty good thus far.

Went to sign the lease today and was now told that their employee last week was also mistaken and that we must pay the $ 200 month to month premium on top of the crazy rent of over $ 1400 for the month of October. So we are being charged over $ 1600 a month for their smallest apartment. Their manager says there is nothing she can do for us since the rates are set by corporate. We can either submit our 60 day notice today (and try to find a place to live for a month) or we must pay this rate.

Beautiful place just not for a growing family. When I first moved here I loved everything about this place except for the noise. The noise became more of an issue when we welcomed our first born baby. There is a lot of cars racing in the area especially at night. There is a lot of college freshman’s that love to party and be rowdy. I could hear loud music down the halls and drunk friends laughing and screaming. It was a nightmare to get my little one to sleep. Just so you know the car parking ramps are an issue because there are cars that love to do fish tails speeding down the ramps. Trust me the screeching of cars speeding at 1 am is not a fun thing to wake up to. Another big issue was us living on the first floor… Beetle infestation galore! Every morning there were about 12 – 15 Beatles in my apartment dead and alive. Staff were helpful and responsive to this issue, they always had an exterminator come and spray my apartment. Not much could be done about the beetle issue because all the department stores close by just brought more beetles into my apartment. So I battled beetles for 2 ½ months on my bedsheets, stuck on my carpet, crawling up my legs, and all over my floors. It was a horror. Otherwise everything else I give five stars. The apartments are amazing, the price is reasonable, staff are friendly and helpful, the area is beautiful, the convenience to shop at stores is a bonus, great places to eat close by, park close by, pet friendly. My suggestion is keep away from the new 1 bedroom apartment lofts… that’s where all the party animals live, don’t live on the first floor unless you want beetle infestation, choose an apartment that of great distance from parking lot, don’t move here is you have an infant. I loved my apartment so much but the noise was a huge downfall for me. I understand that there is noise in every apartment complex… But the car racing and college student party animals pretty much killed it for me.

Lived here for 2 years and loved it! A very great place to live and great people, I would have given it 5 stars but the price steadily went up each year and the new management is more focused on the people rather then the maintaining of the landscape, we stopped walking our dog in the typical area because it basically turned into a nasty in maintained area. But they put people first and we like that!

I have never lived anywhere that was less willing to be of assistance to you. I have made a career of marketing and customer relations — if you are looking for great customer service then don’t live here! They are completely unwilling to compromise to help with anything. First of all, when I arrived at my apartment, it was not clean — you could tell where a housekeeper went over it real quick with a cloth. I have never seen so much dirt on the top, side and behind a fridge. That wasn’t even the worst part — the washing machine was corroded with a black sticky film. I was afraid to wash anything without completely cleaning it out myself, that my clothes might get this black junk on them. The refrigerator door had dings all in it from the utility door, which I am sure they will try to blame me. The reason —- they gave me the form to complete what you see in the apartment upon moving in, in the case there are stains in the carpet (there were), dings on things, broken appliances, etc… Nobody in the main office mentioned that this form had to be turned in within 48 hours (although I moved in on a Friday) and they would not accept it today –(5 days after my move in). I live alone and had the nerve to ask if I could pay for an additional «Fob» in order to enter the apartment because I will occasionally have a dog sitter and my mom comes to visit. This apparently is something that there is NO WAY they can allow!!! I must «share» my tiny fob with anyone who needs in my apartment. The only solution the front office offered was to add me to the call box for guest so they can dial my code and I can open the gate via phone — Guess what??? I have a Dallas number and the only numbers they can accept are local because of «long distance???» I don’t remember the last time I even remember long distance being an issue for anyone!!! Most landlines and cells are unlimited — regardless, forget about that happening. And if you ever happen to lock yourself our of you apartment by accident, be prepared to sleep in the hall or go to a hotel because the manager made it perfectly clear that there was no way they would send someone up after hours to allow me into my hotel. I am so very glad that I only did a 9 month lease in this place and will begin looking immediately for another place that is not so concerned about «rules, policy and regs» and more concerned about providing a good customer experience at their new HOME!!! I had far better service at the Residence Inn and felt much more comfortable there! Perhaps I should have stayed there!

Great place.

I’ve lived here for about 2 years. I agree with all of the positive reviews here. This is a great place to live.
My main complaint, however, is that the complex doesn’t offer recycling services. While this isn’t a deal breaker and is relatively minor, it baffles me that a complex that advertises itself as «modern» doesn’t address this need. I’ve lived in much worse complexes in Round Rock that provide this service to tenants. I hope La Frontera will work towards this in the near future.

I’ve lived here a little over a year and I’m fairly happy. Styling and amenities are great, prices are reasonable when you take into account the full size washer and dryer in every unit, covered garage parking, and square footage. The closet and bathroom are huge and there is tons of storage space. Yes, I’d love to live in Austin in a place with similar amenities, but it would cost at least twice as much as I’m paying here.
When we signed in 2012 the staff was very friendly. Gina and Sam were my favorites. In 2013 I’ve seen a lot of new faces, some of which are not as friendly as others. I often hear or see them them having personal conversations in the office while I am waiting to be helped at the counter.
We had one maintenance issue which could have been addressed sooner. I informed the staff on Thursday or Friday, but the problem was not fixed until about a week later. Annoying, but not life threatening. No other issues since then.
The noise depends a lot on the building in which you live. My building is fairly quiet and I have had no major complaints about neighbors, but a friend said his side was much noisier. That being said, you have to take into consideration all of the hard surfaces (concrete) which reflect noise. You can help dampen neighbor’s noise with rugs, textiles, etc. or you could just ask nicely for them to keep it down.
Some people drive poorly in the parking garage, but that happens anywhere. Having a trash chute is convenient, but there are always a few inconsiderate neighbors that just dump their oversized items by the chute instead of taking them down to the dumpster. It’s not a parking or driving hazard as there is plenty of room, but I don’t enjoy look at the (very occasional) laziness of others.
The gym is kind of a joke compared to other complexes. Each building has it’s own and they vary widely. This wasn’t a deal breaker, but still worth mentioning.
Bottom line: I recommend La Frontera Square if you want high-​end amenities without ridiculous Austin prices.
Moving tip: I received this tip from Sam, a woman who used to live and work at La Frontera Square. DO NOT rent a box truck when you move in. If possible get a truck with a trailer so you can drive up to your floor to unload. Save yourself the trouble of going up and down the stairs or having to wait for the elevator by parking on your floor.

I’ve lived here for over a year. I signed a new lease just because of the trouble of moving again after a year. I will say that the office and maintenance staff are great. They’re always friendly and go out of their way to help with any problems you have or packages left at the office. The maintenance staff even change burnt out light bulbs. Another big plus is that La Frontera Square is one of the most pet friendly places I’ve seen. The courtyards are all fenced in and usually at around 7:00pm they become like a dog park when the residents bring their dogs out.
That being said, the apartment I got looked nothing like the model they showed me. The apartments definitely have an urban feel (cement floors in the living area along with exposed ductwork), but the apartment I got (I was in between cities and signed the lease without looking at my specific unit because it was still occupied) is very unimpressive. There are white paint drips as well as stains and cracks in the cement floor. I have a Shark Steam Mop and still can’t get the black cement floors to look clean. Because of the floors, my apartment always looks dirty. The walls and ceiling are very thin. I’ve had two different tenants upstairs and it always sounds like they’re walking around in wooden shoes. Thankfully the person who lived next door that I shared the master bedroom wall with (the kitchen is next to your headboard) moved out with her 6:00am Saturday & Sunday dog barking that came right thru the wall. All In all I would recommend this apartment complex especially if you have a dog. Just make sure that you see your specific unit before signing anything.

Great place to live. Very responsive staff. Awesome neighbors.

I’ve lived in 3 different units at La Frontera Square and move into my 4^th next month. I cannot say enough good things about this property.
The units at La Frontera Square are stylish, urban lofts with an industrial look. It has a very different feel than a conventional apartment, but the look fits my style perfectly. I’m always complimented the first time someone sees my place. Floor plans are spacious and open, letting you decide the layout with your furniture (a feature I love). The kitchens are first rate with real granite and stainless appliances. Ceilings are very high because of the exposed ductwork.
But what really sets this apartment in a league of its own is the staff. Now, as a single twenty-​something guy, I never cared much about the staff of an apartment complex, since I rarely need anything from them and tend to move around a lot. But La Frontera Square has drastically exceeded my expectations and set the bar high. The staff is friendly and always willing to help. They remember me by name, are quick to respond to calls and email, and even the maintenance staff is extremely helpful and pleasant. Other places I’ve rented from were nice until the lease was signed, then I was just «another tenant.» The manager, Brian, has truly gone above and beyond to make sure I was happy with my living situation and always understanding if I had an issue.
The negative reviews I see here are puzzling at best. A lot of negative apartment reviews across the board are from people who simply don’t understand what it means to live in an apartment. You will sometimes hear noise from people. That’s what happens when you live with neighbors connected to your walls. But the sound insulation here is fantastic and noise was VERY rarely an issue during my stay. And ever since Tonti Properties took over as management a few years ago, I have seen ZERO issues with staff helpfulness and demeanor. Come in and meet these people and see for yourself. I’ll sing their praises as loudly as I can and I’m happy to call this place home.

Great place to live. Has a downtown feeling without the downtown cost of living. Very convenient to shops and stores at La Frontera Shopping center. The new management and staff are very helpful. I usually deal with Jennifer, and Samantha most of the time and they are excellent. I love living here and don’t plan on moving for awhile.