Jimmy John’s

Freaky Slow Delivery should be the motto of this franchise. Gave them the benefit of the doubt for a second order for delivery (first order took 20 min). I live 2.5 miles from this shop and this second order took over 40 minutes to get to us. I realize this is a convenience and I could go get it but their delivery is not worth it. All the store could say when I called was sorry, we are getting slammed. Not my problem! Come on!

Horrible. My coworkers and I received some free samples from jimmy johns two days ago (Aug 26) and it was delicious! It reminded me how delicious Jimmy Johns was because I used to go to the one across from CLC after class. I loved the sandwich soo much that I decided to pay jimmy johns in round lake beach a visit that same day around 8pm.
When I walked in, it looked like they were cleaning/​remodeling because the booths and chairs were pushed in all sorts of directions. It was hard to maneuver around the shop, and I had to slide across a booth to grab my sandwich. Anyways, I had one customer in front of me and waited about 6min for my sandwich (#4 on the menu) to get done. Definitely the slowest jimmy johns ever!!! Finally, the sandwich wasn’t as good looking/​neat as the sample one I received at work. The guy who made it did not know how to wrap up the sandwich NOR make the sandwich.
Update: Took another trip to jimmy johns today Aug 28^th, and will no longer spend anymore of my time there. Once again, sloppy sandwich and long wait with no one in front of me. The cashier had to repeat #4 3 times to him.

Tried to give them the benefit that they maybe just forgot to add extra mustard and mayo and add hot peppers even tho i asked and they charged me extra so i open my sandwich and no peppers no mustard and bearly any mayo so i called 2 tomes and no one answered so maybe this place just doesn’t care for customer service first and last time i go there for lunch sad because i love jimmy johns i go to the one by my house in island lake and its amazing always get things correct.

Went here with my wife for lunch before going grocery shopping. The sandwich she gets here are one of the few things she can have outside her liquid diet. Decent jimmy John’s compared to the other ones I’ve been to. However, I do think like that they do that deliver to my house even though they are the closest location and my house is just a quarter mile outside of their boundary.

I like JJ’s subs much better than Subway (which to me have always seemed lacking in taste), so I’m somewhat of a regular. The staff is variable, but I’ve found them to be consistently friendly and attentive. There are several of them who stand out, but I’m embarrassed to say I don’t know their names.
The place is often pretty busy between the line and the phone orders, so sometimes it’s a bit slower than others. But that’s normal for places like this.
My experiences here have consistently been good. They’ve been friendly and accommodating (even when I ask for them to save the bread chunk they pull out before they put the meat in the sandwich). One time, the guy even gave me the bread chunk from the next sandwich (the person didn’t want it). I love the bread chunk. :)
They’ve been very accurate with the orders — I always order it with cheese, no tomato, and EZ mayo. And they don’t get it wrong. That’s more than I can say for many other places.
The biggest problem with this JJ’s is the location — it’s in a busy (but small) center with a Chipotle and a Little Caesar’s Pizza, so the parking can be difficult at prime dinner times and you might feel like you’re putting your life at risk when backing out of a parking space — for some reason, the people using this center are even more inconsiderate than usual when it comes to parking.

horribly slow service out of this location. Not sure why I thought it would be faster and I should have ordered from the Deli Lama instead (kicking myself).

58 grams. That’s the maximum allowable meat on their sandwiches. That’s just a fraction over two ounces.
The sandwiches are made «freaky fast» because there’s nothing on them. For $ 4, I’d like something other than bread and lettuce.
People like this place and I have no idea why. I suppose if there were more legit sandwich shops in the area people would stop going here.
This strip mall is shared between Chipotle, and Starbucks so people that like overpaying for food must go here. Add the people lined up for $ 5 pizzas at Little Caesars and the customers of this strip mall have issues.

Great friendly, fast service. Food is good every time. Love their potato chips, really crunchy and salty. Awesome sandwich and service every time I’ve been here.