Starbucks

The Starbucks has by far the best customer service I’ve ever experienced in a Starbucks location. I appreciate their kindness and their good customer service. The quality of their coffee is a lot better than the Starbucks up the street from them

One of the friendliest Starbucks I’ve ever been to! They are always very chipper in the morning and very polite. Good barista’s there and never get my order wrong.

Every single time, and I am not exaggerating, that I have purchased a drink at this Starbucks location, it has been the wrong drink or it has not tasted right. I only go here if I have no other choice. The last straw was 2 days ago when I got my drink and drove away, tasted my drink and it tasted so bad that I turned around and went inside the store and asked for y money back. I’ve been drinking Starbucks for over a decade and I’ve never felt compelled to ask for a refund before, this drink was that bad. These people need training, please!

What you expect from a Starbucks, consistent quality coffee and products. This location has a great niche of regulars I look forward to seeing. Service always friendly and it’s obvious they strive to be efficient changing things up when the drive-​through is not as quick as it might be expected

Don’t try to go to this location in the morning! They are very slow! I know it’s packed and people are ordering multiple drinks. But, its ridiculously slow!

Easy to get to ‘bucks with a drive up if you need.
Lots of parking and a great patio outside.
Friendly staff. They didn’t have the beans I was seeking so they called around and found them for me.

So we walked into this place a little before 7 pm — there were several people inside sitting at the tables, but no one in line for drinks — so we made our way to the register, having to sidestep the employee mopping the floors and dance around the wet spots to find some kind of walkable path. We ordered our drinks — the only ones in the store waiting for anything — and they proceeded to forget our drinks for 15 minutes. It certainly wasn’t because they were busy — all the baristas were standing around chatting and telling jokes to each until we finally said something. Their excuse? «Oh, the machine didn’t print out a sticker so we forgot. It must be out of paper again.» They had to ask our drinks again, didn’t upgrade the size or anything, and five minutes later a bored barista handed us some very subpar tasting coffee without so much as an apology. The lack of service truly was shocking. Never coming back.

It is Starbucks so you get fast paced, high caffiene drinks for a high price. The place can be packed and do not try to work out of the location if you require internet as Starbucks uses regular wifi to save money apparently so the signal is always slow.

Amazing customer service at 615 in the morning! I was in the drive through less then 6 minutes from start to finish and the drink was perfect! They took the time to look at my card and read my name so when he handed me the coffee he said «karie, have a great day… talk about personalized custmr service. giong the extra mile. and again. alert and perky at 6… Rocking it starbucks!!!

I’ve been here a few times. Standard Starbucks coffee, food, drive-​thru, servce, people customers, dog customers, parking, lineups and workers.
It’s slightly nicer than average.
If you’d been to a Starbucks before, there will be no surprises here.
If you haven’t been to a Starbucks before, then come here and order a coffee drink and drink it in the store. Don’t forget to Unilocal

Thought I’d give it another try. Service was much better; they are more attentive to the walk in customers instead of focusing on the drive through traffic.
Got a cappuccino that was prepared just fine. Was a little disappointed to see that they took out their comfortable sofa, but in its place they added more table and chairs, so there’s more seating area available now, which I think is an improvement.

Good crowd, friendly staff, making drinks right!

I feel like the odd man out after reading several of my elite friends’ reviews. My experiences have been nothing short of a let down the past 6 attempts in November and December of 2012. In fact, I WANT to like this location because it has a great spot only 2 miles from my house. But alas…
The baristas here have literally messed up my drink order every time I’ve come here. I forgave the new employee twice, but then some of the veterans have let me down.
I order soy because I get sick with milk… which means it is VERY important to me that they get this right. If they dont, it’s not a very pleasant experience for me and the reaction is quick.
My drive thru experience wasn’t much better either.
All things said, they have all been very polite and cordial about the whole affair, but I’ve kept my business down the street at the King road location.
I wont write this location off and will certain revise my review should performance improve.

I love love love this Starbucks! The baristas are the best hands down!

Awesome Baristas! Very friendly! Very clean store! Definitely one of the best Starbucks in the area!

Five stars for a Starbucks? Yup, this one actually is as good as it gets, so good in fact, that I’m willing to risk what little Unilocal cred I may have and give the highest possible rating to this outpost of the king of corporate chains.
First, it’s HUGE. Tons of seating, whether banquette, comfy leather couches, big upholstered chairs, a bar with laptop hookups, plentiful tiny two tops, or lots of beautiful resort-​like wicker tables and chairs with giant umbrellas on their generous sized patio (which is dog friendly to boot!), there were plenty of places to sit and hole up, even on a busy Saturday afternoon.
Secondly, it’s beautiful. The walls behind the espresso machines are covered in a soothing tile mosaic. The countertops have a lovely pebble finish. The pendant lamps and overheads are varied wrought iron designs. And as I mentioned, the furniture on the patio looks like something you would see at a nice resort hotel, not your neighborhood chain coffee place. Even the artwork on the walls was a step above –featuring rotating paintings for sale by local artists. And did I mention the leather sofas?
Finally, the two baristas working while I type this are awesome. Cheerful without being annoying, and clearly going the extra step to make sure everyone feels welcome. Every customer that has walked in has been greeted promptly, and along with each drink, they’re offering glasses of ice water in addition since it is a little warm outside. Their case of pastries and goodies is also very well stocked –there are at least 15 different items to chose from, including a variety of Starbucks’ new «mini» indulgences that I haven’t been able to find yet.
While I’m unlikely to make the drive up here on a regular basis, if you’re in the area and need a place to study or meet a friend for a cup of anything caffeinated, this is your place. There are at least half a dozen Starbucks locations within a five mile radius, but this one is above and beyond any of those options.