Dobson’s German Auto Service

Live in the San Francisco Bay Area and was in Tahoe for the Memorial Day weekend. Water pump broke on Memorial Day in North Shore and since I only had 100 free miles of towing with AAA, thought it best to get the car as close to the bay area as possible (normally I would bring it to my regular shop, Ignacio Motor Works in Novato CA as they have been working on my cars for over 20 years. Great shop!). Checked the Unilocal reviews in the Sacramento area and Dobson’s came in at #1 and it was 101 miles from North Shore! Had the car towed to the shop Monday night, left a message on the shop answering machine and dropped the keys in the mail slot. Received a call from Jon the next morning (Tuesday) and walked him through what I thought was the problem (bad water pump). He called me later to confirm it was a bad water pump and gave me an estimate. He also recommended (in no way was it a hard-​sale or up-​sale) I repair a few more items since they were already going to take the car apart around the water pump (i.e., new water hoses). Since the car has 155K miles, replacing the water hoses seemed totally reasonable. He sent me a revised estimate. I reviewed both estimates with my primary mechanic and they were both accurate and reasonable. The repair was completed the following day (Wednesday). To my surprise when I picked it up, the car washed… inside and out! Who does that anymore!!! Have put a couple of hundred miles on the car since I picked it up and everything is working properly. Many thanks to Jon and the guys at the shop for their work. Would bring my car to them for routine maintenance and future repairs if I lived in/​around Sac.

This was was first time here. Jon answered all my questions by. phone
person. He was straightforward and professional. I found
mechanic. Very pleased with the service I received.

I bought a 1972 350SL and it needed some service. I called Bertinis but they don’t work on classic Mercedes any more but they suggested Dobson’s. I was able to get the car in the next day and they found several problems, but I only had them fix the safety issue ones first. I got the car back the next day and it drove so much better. Not only was the cost very reasonable, but they were quick and very courteous. I will definitely be bringing the car back for more work when needed.

Experience was great, I feel they were very honest and knowledgeable. Worked with me and made me feel comfortable with entire transaction. I highly recommend both Johns one is the owner and he was very caring over the phone hence why I decided to take it to them. They specialize only in BMW and Mercedes. I will go back to them if I decide to keep my Mercedes.

Brought the good ol’ mercedes in for a tune up. Scott is AWESOME! Super chill and sweet. Easy to talk to and helpful. I will continue to bring my vehicle here. They have candy too! Thanks scott for your sincere service!

Haven’t been here for a while but when they did service my oil leak they did great work.
Honest and affordable.

Loved it! Cheap and fast!

John and Scott have been taking care of our «babies» for several years now. They try to do their best and from what I can tell are very honest and try to save you money. We all know these older Mercedes can be problematic sometimes so it is good to have a place that helps us keep the most comfortable solid cars in the world running like tops. Thanks Guys!