AAMCO Transmissions & Total Car Care

Finding an honest reliable mechanic can be tough. My son’s 2006 Chrysler 300C transmission was acting up, rough shift in 2^nd gear and it won’t shift at 60mph, the car also idled very rough. The first place we took the car to was California Transmission in Rocklin, they had the car for a day, after their diagnostic, they recommended that we replace the transmission with either a «rebuilt or used», estimated about $ 3,000. We decided to seek a second opinion, the 2^nd shop also recommended we replace the transmission, $ 3000+. So before we spent $ 3K+, I wanted to give AAMCO a try, after test driving it and diagnostic, they told us we only needed a speed sensor, and it was a very common problem among the Chrysler 300C. With labor and parts, it was less then $ 500. They also recommended that we change out the spark plugs since the car has 250,000 miles and the last time my son actually changed the spark plugs was around 40,000 miles. We told them since my son is in college, we don’t have much $$, they worked with us, with 16 spark plugs changed, tune-​up, speed sensor, EKG sensor, and a few other things including labor, we spent less then $ 1100. The car drives and feel like brand new, accelerates and idle smooth. My son put about 4000 miles on it since, driving down to San Diego and back, runs smooth. Thanks to AAMCO, their staff, and especially their owner for working with us and putting my son back on the road.

Awesome customer service!!! The only place in will get my work done. Great group of guys in the office. Great attitudes and endless knowledge.
As a fellow business owner I can totally appreciate great employees and happy workers. You will be so welcome here and they will take care of you like if you are a family member or that your car is theirs. Nick and his partner and I apologize to him for not remembering his name. 2 guys it was a true pleasure meeting. GO HERE FIRST FOR ALLLLLLL your car needs. Thank you AAMCO Roseville for creating this environment for customer!!!

I went in today for my «service engine soon» light. I was helped right away with no charge. The technician was so friendly and helpful. I plan to go back soon.

This place is a joke! So my check engine light came on and so of course I go to AAMCO because I’ve seen advertised before that they can do free diagnosis, I walk in and the guy at the front counter tells me that I have to make an appointment and that the next one would be Friday. Ummmm. Ya that’s not going to work. So basically having to wait two days to see what’s wrong with my car, no I don’t think so! I then ask him if he possibly knew of a place close by that could check even if it cost a little he straight up said NO! I looked at him and just laughed! I mean really, he obviously had no clue that I knew of a place to go but insisted on being a jerk about it, I don’t get how taking 5 minutes to read the codes is so hard for them, I walked out and literally went around the corner to have a diagnosis done and the guy who helped me was awesome and come to find out it was only my gas cap gone bad which thank god it wasn’t anything major but still if it was I sure in the hell wasn’t going to wait a few days to find out. Thanks for nothing guys! Word of advise, be more helpful to others when in need of help! That’s your job!

Very friendly and welcoming. Great service, fast and easy. Diagnosis was easy and even though it was a pain in the butt part to get to they did the service with a smile and got it back to me within a few hours. Great job won’t go anywhere else.

I took my truck in for warranty work after paying $ 5200.00 for a transmission rebuild a few days prior (from a different AAMCO). After waiting 10 days to get the truck back I finally told them that I needed the truck and that I was going to pick it up. I picked it up and drove it 400 miles to the original shop and guess what they told me? The truck was not working because the 4WD drive shaft had not been replaced!!!
Really?
I would not recommend this shop for any service!

Guy saw a kid (me) walk in for his FREE AC Check and says some bs about the car without even looking at it and says it’s going to cost at least an hour labor. I asked why they advertise FREE everywhere but still want to charge me $ 110. I then called the other AAMCO in Citrus Heights and they told me to come down and get it checked FREE LIKE AVERTISED. Ended up getting the system fixed for about $ 175 a pretty awesome deal if u ask me. SCREW ROSEVILLE THEY SEE PEOPLE LIKE ME AND ASSUME THEY CAN SCREW YOU OUT OF MONEY FROM THE GET-​GO. Absolutely disgusted with how they treated me!

Ten months after my original review, the transmission this shop rebuilt failed. Although the transmission exhibited problems from the beginning and the vehicle was in and out of this shop for the same problem, I believe the shop would not repair the vehicles in hopes that it would last longer than the warranty period. Unfortunately for me, I drive 50k miles a year, and at 38k miles the transmission failed. So now I find myself paying $ 7,000 in less than 1 year for transmission repairs.
I have to admit nick and Glenn are nice and courteous when they speak to you, but they never provided status updates nor did they complete work when they promised. In fact the original repair was completed 2 weeks after promised completion date. Furthermore, each time I dropped the vehicle off for warranty repairs (keep in mind nothing fixed the problem) the vehicle was returned missing parts, parts not installed correctly, and items broken. This is not what I expect from a $ 4,000 repair.
Needless to say, I was not about to pay this shop to rebuild the transmission again. I chose a different shop, that completed repairs in the 1 week period promised, for much less money, and installed new hard parts instead of used (glen and nick said new hard parts were not available, and the only option was good used hard parts).
Stay as far away from this shop as possible.

I have to give 2 stars. I’m trying to write a fair/​detailed description of what has taken place with my vehicle. I brought in my Trailblazer for a full diagnostic on Monday, I followed up several times with some of the same response «tech is working on it, we’ve narrowed it down to possibly a leak». That was as of today (Wednesday). I then get a call stating they cannot finish the job because the don’t have the special GM fuel line gauge for my GM vehicle. I was recommended to another shop in the vicinity. The only plus side is there are not charging me for the diagnostic (rightfully so since they don’t have the proper equipment to do the extensive diagnostics). So now I get to start all over with another diagnostic somewhere else. I recommend if you are to use this company in the future. Ensure that they have the proper tools to do the maintenance on your vehicle. The staff had great manners, just no results. These are the times where the words «TOTAL CAR CARE» should have a tag line that reads «SOME CARS EXCLUDED»
Update. I’m here to pick up my car and no documentation has been started. I called around 2:30pm to say I was picking it up and it’s now 4:30 and they just started. Feel my frustration?

Recently I took my Jeep into this location to see what was wrong with the air conditioner. It was blowing warm air. I was told that the problem was a high and low side service valve after their «dye test». They then put new Freon in as well and «tested» the unit again. The cost ended up being about 187. They seemed confident that this was the problem since the AC was now working. They also mentioned that my Alternator was what was making the loud noise and that should be replaced. Since the cost of the AC «Fix» was reasonable I had them also replace my Alternator. There was no discussion that the Alternator would be a «reconditioned» one but that is what they put in. I had looked online and a new alternator was about the same cost as the reconditioned one they put in but at this point since I had been there FIVE HOURS I just wanted to be done so I okay’d the work done and paid for both services (over 450 total). FIVE DAYS later my AC is not working again so I call them. I get the total runaround story that they need to look at the ac again and determine what the problem might be. The problem was supposedly fixed but now they are changing their story. I bring it in that weekend and after they have had it for a few hours I get the call that it will be an additional 352 for a «condenser» blah blah blah… I came back got my car and left. I believe that they are taking advantage of people with misinformation and misdiagnoses to further themselves financially. Both guys that talked with me at the front desk were very condescending and rude. I should have gone somewhere else as I will have to do now.

I went to this AAMCO, thinking I would receive the level of customer service and service that goes along with the company’s reputation… that I am familiar with, I scheduled an appointment online over the weekend, I got a confirmation that my appointment had been scheduled, I arrived a few minutes early… I informed «Glen» who helped me with directions to the shop. On arrival and giving him my coupon he informs that this shop doesn’t pull the «pull the computer alarms on Monday»…he further informed me that online services is just a request… it doesn’t mean I had a scheduled appointment”…really??? He further went on to state in a most condescending manner informed me how appointments had to be scheduled otherwise things would just get out of hand…, he would be glad to schedule me for a Tuesday appointment. I guess the part of the ad online «walk ins are welcome» No appointment necessary only applies to «certain people» …it certainly did not apply to me. I was very disappointed as I have used AAMCO for years. I did not get my free diagnostic and customer service was lacking… I don’t care how good a mechanic is if you have poor customer service skills it’s a negative reflection to the company… you represent AAMCO…“Glen” is not a good representation” …Just wanted to let everyone know not to schedule your diagnostics on Monday because Glen says «They don’t do that!!!» Oh by the way I didn’t show Glen the confirmation as I didn’t need too, he stated he didn’t receive my online scheduled appointment… but whomever handles the online scheduling I’m sure can see I scheduled an appointment
My goodness I read in the history that «Glen C» is the owner… now I see why customer service issues are not being corrected the owner is the problem. AMMCO should take there franchise name back and let «Glen» call his shop something else.

Had check engine light that came on so I thought I come here to get the free engine check that I’ve been hearing about. Pulled into the front where there was only one parking space available. Enter and waited nearly 10 minutes for the guys who was talking on the phone to even acknowledge me. Asked if he was the only guy here, and he replied that he was indeed the only guy there. Then after learning that I just wanted to get a reading for my check engine light, he asked if I had an appointment which I said no. He informed me that he will need me to make an appointment for next week since he was very busy. Okay, it’s Saturday and there’s only one guy answering the phone and talking to customer walking in… so who’s working on the vehicles in the garage? Will, needless to say I told him that I would just take my vehicle to the dealership which I did. Surprise, I called John L Sullivan and drove straight there and got the code read and drove out within 10 minutes! Oh yes, No Charge either!

Nick and Glen are really personable people and are knowledgable about the work they do. They are always willing to go the extra mile to beat competitors prices, I always bring my car to them

The guys at this AAMCO are absolutely awesome!!! I was beyond stressed when my car broke down and dreading what the bill would be. But I took it to Aamco for a free diagnostic and they were able to explain exactly what needed to be done. We were going to take the car home and fix ourselves, they even let me know I could call if we got stuck doing the repairs. We so appreciated that! As it turned out, because the weather took a turn for the worst and we were running out of time, I took my car back to Aamco and they really helped us out. Every dollar counts these days but I feel very confident that I’ll continue to get great service from the staff at Aamco. Thank you guys tons!

They found out what the problem was re: my tranny. It wasn’t something huge. Very satisfied with my experience with them.

The guys at AAMCO are polite, honest, fair and very forthcoming. I never once felt they were trying to bamboozle me or «take» me for extra money. They actually checked out my vehicle for a suspicious noise and didn’t charge me to look. I would recommend this particular shop for all your auto needs. Thanks guys!!!

Do not waste your time or money with this facility. repairs take much longer than estimated. Also, this shop does not stand behind their warranty. I spent $ 3,200 for a trans overhaul and have had issues from the day it was returned. Shop either doesnt have the ability of the care to resolve issues. this shop is supposed to be a transmission expert yet performed a shotty overhaul and will not resolve issues. I have resorted to taking the vehicle to another shop for accurate repairs.

These guys were dead on with their diagnosis. The estimate nick gave me completely match what I paid. Knows his customers by name (even the new ones like me). Extremely honest and good people to do business with!!!

First time here was amazing but when I went back I wasn’t impressed. I was told my diagnostic would be deducted from the labor for the work I needed done. When it was over they didn’t deduct it because «the diagnostic didn’t help fix the car?» Plus I dropped it off tues and wasn’t looked at until Thurs to be done Friday. Far too long. Not going back, they are nice though but I feel like i got screwed.

I took my Explorer in because I had been leaking Trans fluid .
They told me it was my rear seal on the trans and it would cost just over $ 450.00 to fix three days latter I got my car back, they if I have any problems just bring it back there is a life time warranty, well about 40 days latter it started leaking again.
when I called he told me the warranty was only good for 30 day and to get it fix would cost me out my pocket.