Caliber Collision

Had an accident on April 1^st and ruined my front end of my car. I called my insurance and they gave me a list of places to check out I called caliber collision and they got me in that day. I got a rental from the enterprise in their lobby and I left all faith in them to fix my car. The service was fast. They called me that Monday to let me know the complete extent of the damage after they took my car apart. About $ 5500 dollars worth. Thank you insurance! I got my car back the following Thursday and I was really impressed. The car looked brand new. They washed and vaccines out my car. Told me not to wash my car for the next month because of the new paint on the front. I had some concerns with the air and how it sounded but Casey met me the next morning to listen to it and make sure everything was fine and running the way it should. It was but just having him take the time to make sure it was and that I was happy with it was awesome. He even offered to take me to Toyota to let me listen to the air on a new car to make sure I would still hear the small minute noise I had heard. Amazing customer service and awesome job on the car. It’s running in perfect condition!!!

I cannot say enough good things about this place. I have needed repairs a few times over the past few years and I always go to Caliber Collision. They are great. And I have had some really bad experiences with other places over the years too. Both times I have been here I have worked to Casey who is great and very customer oriented. He explained everything to me, told me what would happen and when. No surprises, no issues. He was on it and even had my car done sooner than expected. My car is flawless now! My car literally came out looking better than it did before the accident. The whole staff is very friendly and professional. Having the rental car company in the same building is even more of the huge plus. Thank you Caliber for making a bad situation painless and simple for me!

We were referred to this repair shop through our auto insurance company. What a wonderful experience it was dealing with this company. They were professional, detailed, and efficient in repairing our vehicle. They only had our vehicle for a few days yet the repairs they made look wonderful. Dan kept us informed about the progress of our repairs. We would recommend this company to everyone and anyone who needs repairs on there vehicle.

I had my older well maintained 4Runner repaired at this shop after being involved in an accident. They did an excellent job and kept me well informed about the status of the repairs. My car looks as good as new following the repairs. I highly recommend this repair shop.

This Company & it’s staff are of the highest Caliber. They live up to the name Caliber. I was greatly impressed with Andrew & the staff. Andrew kept me updated, eased my mind & did everything in a truly kind, professional manner. Every member of the Staff was courteous & kind. The kind of staff any owner would be proud to employ. I am truly thankful that my Insurance Company guided me to them. The care & workmanship is above par. Every detail was gone over & corrected. I would recommend Caliber to anyone who needed Collision work done. An absolutely good experience in a bad situation.

This is my 1^st time dealing with Caliber Collision and I have to say the staff at the branch on Taylor Rd are an incredible asset to the company. My repair was very small by most standards but Andy & his team never made me feel any less important than a high paying client. I was due to leave out of town on business, needed my car for the trip and only had a week in which to get it fixed. Well you can imagine my surprise when Andy called me on the 2^nd full day to say the car was ready for collection. Wow now that is real service. To top it off they sent a car to my home to pick me up since I had no transportation. I recently moved here from San Diego and had to ask around for a recommendation for my repair. I can honestly see why I was told to use Caliber Collision on Taylor Rd. Thanks Andy and the team. I hope I never have to visit your office again but if I’m even in need of repairs I know exactly where to go. You can be assured that I’ll recommend you to my friends.

Fantastic! They took amazing care of me and my 2014 Jetta, which was returned in immaculate condition with all new certified VW parts. Andy, Zoe, and Kurt were the the best– very knowledgable and helpful! They put my mind at ease and always kept me informed. Clean, welcoming facility with a rental car office attached to the building. Highly recommended!

Experience was awesome. The last time I had to take my car in was in 2003. Man, things have changed. My insurance company (USAA) recommended this body shop. I was very impressed when I got the call from Caliber and Enterprise the same day that I called in my claim. I took my car in on Wednesday afternoon. Enterprise is connected to Caliber, so as the paperwork with Caliber was being printed, I was able to get the rental car. The entire experience took less than 30 mins. I got a call on Friday (today) to say the car was already ready. Casey Cox was awesome and explained the whole process to me. I was able to drop off the rental car today and go in and pick up my car. Thank you to Jason, Curt and Casey. You guys are awesome and I would recommend you to anyone.

Recently my 2014 Honda Accord was involved in an accident on Highway 80. This car is my BABY and I was devastated when the accident occurred. Through my insurance, Caliber Collision was the recommended repair shop to go to, and I couldn’t be happier with my experience.
1^st off — they are LITERALLY attached to an enterprise rental car facility, which made the transition as easy as possible for dropping my car off and getting my rental.
The experience I had with Caliber was unlike any with other repair shops I’ve worked with in the past. They worked with my insurance company and were able to find a stipulation in my contract that since my car is under 3 years old, they were to replace everything with OEM Honda parts rather than aftermarket.
They were able to completely repair my car within 7 days, despite having to basically replace the front end of my cars body. My go to guy was Andy, and he called me every other day with updates, which was extremely helpful.
I’d recommend this shop to anybody that needs work done on their vehicle. When I picked it up I was amazed at the quality of the work, I even took it home to measure the fender/​hood/​bumper gaps and everything was perfect.
I’m super thankful to Caliber for giving me my baby back in such a quick time frame, with a seamless and non stressful process.

Best place around for auto body repairs! They are always very friendly, detailed, professional and honest. My car was parked when it was hit and they not only kept me posted, they stayed on time and true to their promises. It looked perfect — good as new — they even threw in an extra little «fix» from another little «ding», no charge! They are never any surprises here, and you can tell, by their service, the customer is the number one priority!

This place is impressive to say the least. You generally expect an auto body shop to produce quality work, which they certainly did. This was not an easy repair with wrecked lines, door jams, blended paint, and a lot of fabrication required. No short cuts taken and the work is clearly professional quality. Yet, what separates Caliber from the rest is their emphasis on customer service. The process from the wreck to completion is as efficient as it gets. The communication, follow up, and attention to detail is top notch. The the way customers are greeted upon arrival to the shop down to the delivery of the finished product (including a nice little hand written thank you card on your steering wheel) creates an experience unique to the auto body repair industry… Talented people and solid company!

Very professional without being aloof, clean, neat, friendly, reasonably priced. An overhead in the parking lot to guard from rain would be nice and the black fence needs a makeover to make it more pleading to the eye. Complimentary coffee and stationed next to enterprise for maximum convenience. Thank u caliber.

Recently, my new wife was engaged to me, married me and got the first new car she has ever owned in her life, all in one year. However, she experienced the heartbreak of having her beautiful new Dodge Challenger wrecked when an idiot opened her car door into the side of my wife’s car as she drove by a line of cars parked along a city street. No one was hurt, but the incident was very upsetting for her.
I had used the body shop at this location several times before they became Caliber Collision, because they were recommended by my insurance company, USAA. I had always been impressed with their integrity and level of customer service. They had even torn down and stored my beloved 1989 Dodge RamCharger, that I was intent upon saving, for six months until the civil action to recover the funds to save it turned out to be uncollectable, and charged me nothing for their effort. I knew then these people would always be my choice for collision work.
About a year later, my new Dodge Ram 1500 pickup truck was rear-​ended (also by an idiot) with bald tires and almost no brakes. Can you believe this woman was taking her coworkers to lunch at the mall in an unsafe vehicle? Anyway, when this shop replaced my rear bumper they re-​installed my very difficult-​to-​place aftermarket rear fog lights at no charge, even though the work was not covered in the bill to my insurance company. This saved me a lot of time on my back on the floor of my garage doing it myself again.
So when my new wife’s new car was torn up, we took the car straight to the shop which was then operating as part of Caliber Collision. I was so pleased to see the same people with the same high standards of customer care there. When the car was repaired, it was literally as good as new again. And just recently, when an issue arose with the clear coat (due to a problem with the material, not the work), they went over the top to take care of it and even fixed several dents that had been picked up after the original repairs, all at no charge. Then they had the car all cleaned up inside and out, so it was absolutely dazzling when my wife picked it up. They made her very happy, and I get the benefit of that!
Moreover, on the occasions when my wife’s car was in their shop, the staff took care to make special arrangements with the in-​shop Enterprise Rent-​A-​Car unit to ensure that she received a replacement vehicle of equal size, to accommodate an old back injury that makes it painful and unsafe for her to use a small car.
I can’t say enough thanks to Casey Cox and shop manager Kurt Barstad for all they have done. Not only do they perform at the top of their trade, they truly make the customer feel entitled and welcome to receive such great service. I don’t know how some of the other shops that treat people badly manage to stay in business when there are shops like Caliber Collision around. They really appreciate their customers and take great care of them.

I really can’t say enough good things about this place. My husband was rear ended and the insurance company referred us here to get an estimate. The whole process was as easy as it gets. I had to reschedule a few times and they were very accommodating every time. When I finally got in for an estimate, I expected to sit in a waiting area for an hour but, to my surprise, I got to walk out with Andy while he took a few pictures and was out of there in less than 15 minutes. He was very personable and friendly. I didn’t have much experience with dealing with another person’s insurance and when I asked if I would have to get it approved, he told me everything was automated and he would email me an estimate within 24 hours, then I could schedule repairs. As promised, I received the estimate less than 24 hours later via email and called in to schedule repairs. Dropping it off was just as easy. I did get a rental car and Nicole at their Enterprise was awesome as well. I was surprised to get a call the next day to let me know the car would be ready in a couple hours because it was being DETAILED! He also informed me the actual cost was less than the estimate. I don’t know a lot of places that would charge less than the estimate when dealing with an insurance company. He walked me through the repairs and it looked perfect. My car was spotless and there was even a «thank you» note. All for a repair that cost less than $ 1000 at no cost to me (besides the rental insurance). Professional, friendly, and accommodating… I would recommend them to anyone.

Great work! This place did an amazing job on our sentra bumper. Looks brand new again. Highly recommend this repair shop.

Kurt and his team at Caliber Collision on Taylor Road did a fantastic job in repairing my 2014 Honda CR-​V. I took it to them on Monday and expected it to take at least all week or possibly until the following Monday to get it back. However, to my suprise, they called on Thursday and said it was ready for pick up! I am totally satisified with the repair work they did. I can’t find any evidence of the accident and the car looks just as good as it did when we drove it off the showroom floor a few months ago.
I highly recommend Kurt and his team at Caliber. I know I will be back if the unfortunate happens again to me!

Today I ripped the front bumper almost completely off my car along with the flat piece of plastic underneath the car and it was dragging on the road (parked my car too close to the concrete barrier in a shopping center) I drove about 4 miles with my hazard lights on planning on going to a different shop when I saw Caliber Collision. I drove in and Brent took a look at it and said they would have to get underneath to see what all was going on but he was pretty certain all they would need to do is reattach everything with the plastic pins. I sat in the waiting room finishing up paperwork from my job and within 15 mins or so Brent walked in and said «you’re good to go». We started to walk out the door and I kinda looked at him and said «don’t I need to pay first»? He grinned and said «nope, a smile is good enough.» I was shocked! I expected to pay for what they did. This is the kind of business I will definitely be going back to in the future. I had never been here before and am so glad I decided to stop at this shop. Thank you VERY much Brent. You more than made my day!

Bret and his team always have gone above and beyond when repairing our cars. I have 3 sons so you know I know where to go for body work.