I just want to express my discomfort in my last visited to the Lindt Store in Rosemont IL in the Fashion Outlet mall, I don’t understand why you guys open the coffee kiosk business to the public without a proper training to the employees, my experience started with the cashier she asked me for a chocolate flavor when I decided, she hold me for a while then she went to asked her peers and then she told me that flavors are only for hot beverages, I chose and then I waited 18 minutes(it was not busy at all) to get my 2 beverages, than any barista knows the recipes, they was reading their notes, they was very nervous, sweating and dropping things accidentally, at the end I felt more disappointed when the frappuccino was only milk and ice almost any other flavor, the other frappuccino filled ¾ cup filled. That was a horrible experience for me and I hope this help to you guys improve the service.
Sheila K.
Classificação do local: 3 Emeryville, CA
This place is a hit or miss. The staff can be helpful and also totally ignore you. I come here for the chocolates though. I like the european variety.
Tristin M.
Classificação do local: 5 Chicago, IL
The associate who helped us was so nice and full of information! This place is dangerous cause you walk in thinking,“I will only try my free sample” but end up walking out with a bag of chocolates!!!
Timothy H.
Classificação do local: 5 Myrtle Beach, SC
What’s not to love? Chocolate truffles and at discount prices. Friendly service and what a selection!