Hong Liang, MD

Do not come here, if you feel sick please seek medical attention somewhere that will assure your needs be met.

Service was very poor, especially the front desk lady. attitude are very bad and yells to everyone who walk in to the office even on the phone. I would like to give 0 star if it is possible.

Just filed a grievance with my insurance company.
My #1 complaint: In my opinion, THE FRONT OFFICE RECEPTIONIST LADY is extremely rude and unprofessional. She yells at everyone who walks into the office and is very rude on the phone, constantly cuts me off and interrupts me while I’m speaking, and any calls with her wind up in a frustrating debate. She’s also incompetent, confounding facts and not filing paperwork in due time. When I call to follow up if something has been completed, she’ll say «next week» week after week. She is the primary reason why I switched doctors. I don’t think she realizes that her job is to help patients and the doctor, to be a bridge of communications between both parties, and to make sure that things get done in a timely manner so that the doctor can render services and help people. She’s the exact opporsite of this. She’s a huge stonewall, and the worst receptionist I’ve ever encountered in my entire life.
There’s always a one hour wait, even if you have an appointment.
I went to see Dr. Hong Liang and described my symptoms to him. He referred me to a specialist. Based on the same description that I gave Dr. Liang, the specialist immediately ordered a rush screening for a potentially life-​threatening condition. Dr. Liang never screened for this. This could potentially have jeopardized my life.
PROS: Pharmacy next door is extremely quick, but that’s more of a reflection on the pharmacy than this doctor’s office.

Doctor liang is extremely nice, I’ve been seeing him for over 10 years.
Why would I only rate this clinic a three star? 1) because the front desk is always very rude every time I visit. 2) appointment doesn’t work here, it’s still first come first serve.

This Doctors office is the worse I have ever visited. Not only are the staffs incompetent but they are extremely rude. I guess you can’t really blame the Doctors assistants when the office manager is such a horrible person herself. After speaking to the office manager, you see where the staffs learned their hospitality from. Having none of my questions answered. All she tried to do was to get me to whip out my wallet. I told her to cancel my appointment and that I will be looking for a new physician, she just looked at me, smiles and said «OK bye «like as if we need you to be our patient.
When you DO see the Doctor, he takes forever to get in to see you and once he’s in there he gets out as quickly as possible. Your concerns are not answered. The place looks run down and not sanitize thoroughly. How do these physicians stay in business. Oh! I know… HMO! It is such a shame that when it comes to our Health care, the thing that matter the most is how much money you DO have in your pocket.
We need to fix these problems somehow and let people know that they do not have to stick to this type of BS from physicians who think that they are Gods and that we need to worship the grounds that they walk on.

I most definitely have to review this place. Why? Here’s my story.
Well, I’m currently going into my last year in high school-​and if you have heard the state passed a law which makes it mandatory for students to take the Tdap shot. My doctor at that time said they did not have the prescription, and literally I had to call EVERYDAY to ask about the shot. I waited a good 2 weeks before I decided to switch only because I’m sick of switching doctors all the time. It’s annoying and inconvenient. Also, the doctors assistant was extremely hard to work with and not trying to be mean, was slow. Anyway, that’s another story.
I went on the health net website and researched doctors near my area. Hong Liang came up and I called in to see if they had the Tdap, and they did. I immediately switched my doctor, and arrived the next day. Guess what? I live walking distance from this office! I can literally run there in about a 1−2mins.
I got my Tdap shot in no more than 15 minutes and I was so satisfied. So. with a fast and convenient visit — I’m very happy.
Old doctors place ended up calling the next week (TOTAL of 3 weeks) saying they received the Tdap… are you kidding me? Sorry, I already switched and got the shot.

Agree with the other post. The doctor was efficient without being too pushy to get you out the door. I’m uninsured, so it was $ 50 which is reasonable, but other places I later learned charge $ 40. The prescription is a print out, which i appreciate.
kind of a long wait though. i think i waited for 20 minutes though i had an appointment.
A little hard to find bc it is set back from the street a bit, but just look for the sign.

From the outside of the clinic, looks shabby. But what I am reviewing here is his patient service — CRM. He likes to record everything down using his laptop when he attends to you. So no yellow manila folders nor papers nor pens. He is patient with you and also not all about $. I have bad experience with few MD before, they DID NOT care about me, came into the room attended to me 5 minutes, the bye. I have not even finished talking! I was ill, duh.
But Dr. Liang acts like a real doctor with kind heart. My insurance coverage sucks, so he gave me medicine — no charge [samples] which enough dosage and quantity to heal my pain.