The Mobile Tune

I was very pleased with the service done here on my 1987 Mercedes.
I spoke with Carolina who is the receptionist. She is very good with customers and the work done by the mechanic was professional and within suggested time allowed. I am glad I found a good auto shop now that we have moved to Roseburg.

These guys are great. I was having issues with over heating on a no husband road trip. They got me right in and fixed up. When I started having issues, I called my husband and he explained what he thought it was. Went to see the guys at Mobile Tune and explained the situation to them. They listened patiently and didn’t treat me like I was stupid (cuz I’m a girl). The took my car back right away and immediately started diagnosing my car. Turns out, it was the exact issue that my husband thought it was. They got everything fixed and I was back on the road in about an hour.
I am super pleased with the service that I received and the way I was treated. I hope that if I ever have car issues on I-​5 again, that I am near Roseburg. I would recommend these guys to anyone. :-)

On a road trip, I had an idler pulley start to fail… mind you, this was 60 miles north of my hometown of Grants Pass, Or in Roseburg… they got me in and out, back on the road in a couple hours, at a cost of about $ 140 parts and labor… I was only in the waiting room for about 20 minutes when the mechanic told me what was wrong, and said they were looking to see if a parts place in town had one in stock. A few minutes later, he walked in and told me one was on it’s way, and what it would cost, including labor… excellent, prompt service, fairly priced. I’m very impressed by how these folks conduct business!

Ok, I know, it’s an auto repair shop and I review restaurants… but I will make this short.
Amazing service! Uncommon kindness! Outstanding value! Uncharacteristic timeliness! Disturbing cleanliness! I am grateful to have been a paying customer of this facility. Thank You and your team for impressing a jaundiced non-​car person. Dave, Norm were the best!
Skip this, it’s just the Back story:
Got a call from my son who was on a road trip with his best friend down to Cali. «Dad there was this POP and then I had no power to go forward.» 17 y/​o and on the side of the road 6 hours away! Triple A and a tow truck ride to this facility on a Friday evening found this place. They ordered a clutch and put it in the next day and stayed 3 hours after closing to get them back on the road! Unbelievable and uncommon kindness in all interactions. Wouldn’t even leave the car open with the key hidden for us… had to come and give them to us on their day off. Wow, and I always had a chip on my shoulder for advantage taking repair shops.