Gene’s Brake & Alignment

My husbands family has used Genes for many many years.
After doing our own brake job, which only lasted 1 year, we took our van to gene’s. He replaced our front brakes quick, and told us that our back brakes would need to be done soon. He was right, they were low, but I was grateful that they didn’t try to pull one over on us as some other auto repairs we do. we went back to Gene’s after a few months and had them replaced.
We Have never felt overcharged by them, ever.
We will continue to use Gene’s for both our vehicles whenever a brake or alignment job needs to be done.

New to Roseburg, was recommended to Gene’s by local dealer due to $ 1800 for them to replace our catalytic converter. Made an appt with Paul, got an estimate, then returned next day & he fixed us up in less than two hours & for under $ 200! Two weeks later, «Service Engine Soon» light came on, another appt with Paul, got an estimate for an O2 sensor replacement, returned two days later & bad part replaced for under $ 130. Great service, extremely reasonable rates. Waiting area is small, ok for adults, no frills. I got some exercise walking around the neighborhood while waiting for the first repair, second time, read a couple of articles in their stack of magazines & before I knew it my vehicle was ready. Parking is a challenge at times, they stay busy! Very thankful to have been recommended to Gene’s (and Paul) since we are so new to the area & there are not many reviews to go by on Unilocal or the internet for the many auto repair shops in the area.