American Appliance Service

Took a $ 100 dollar deposit and never heard from him. Doesnt answer or return phone calls. Now I have to take him to court over $ 100.
Plus Santino is a disgusting animal. should never have let him in my house what a loser.

DO NOT USE THIS COMPANY!!! Unprofessional doesn’t even begin to describe Santino (and looks like he’s the apparent owner!) Wait a day to call — that’s fine. But when calls at 8:15 a.m. next day, says he’s not doing anything so he needs to be there in an hour or can’t come? (First sign of unprofessionalism.) I’m out so I say I will try to arrange it and call hubby to get home for. Call him right back to say arranged and then asks questions about problem. Doesn’t know stove code and has to call Jenn-​Air. (Shouldn’t an appliance person who does this for a living be familiar w/​the code??) Then states will have to probably order part and won’t be by until Monday and it’s now Friday. (Again, shouldn’t an appliance person have access to a part within a day? If I knew the part needed I could have drove to Hauppauge and gotten in within a day!) Call my landlord to explain and she is unhappy with time frame. She calls to complain and I get a phone call saying, quote «if you have a problem, you need to talk to me.» Again, extremely rude and unprofessional. Then my hubby calls him back and he hangs up on him after we TRY to talk to him! How very rude and cowardly! What a piece of work and a disgrace for a company. SHOULD NOT BE IN BUSINESS!!!