Fratellos II

We like this place. The gyro platter is large enough for 2 people to share. The only complaint is that the hot dog buns seem consistently hard and on the older side. The french fries are not salted so you can do that to your liking. The drive through is efficient and they try to get you in and out quickly. The employees are very friendly and pleasant to speak with.

Place is small and okay. Boyfriend always gets a gyro and loves that the salt is put on the side for your taste.
I did just visit yesterday and ordered a fettuccine Alfredo with Italian sausage and cheese fries along with the boyfriends gyro. Don’t know if I’ll be ordering from here again.
The fries tasted as if they had been sitting for a while (even though the place was dead, which was probably why) and the fettuccine was expensive and not worth it.
Lacked taste and barely had any sauce.
Very disappointed, and way overpriced!

Long time staple in downtown RM. The beefs are great, the dogs are great and the double cheese burgers are great. Fries are killer and always fresh! To top it off if you’re hot and thirsty they have the best brewed ice tea around! A mom and pop gem!

Honestly I’d give this place 2.5 stars, but I would not bump them up to a 3, so 2 it is, lol.
In terms of food, I’d say Fratellos is definitely above average. Good Hot Dogs and Beef Sandwiches. The fries seem to be missing something, but are serviceable.
Issues I have with Fratellos is they have what I call Portillo’s pricing without the quality/​service that is expected at the price they charge. 10−20% off prices would make much more attractive of an option and cause me to come here more regularly.
I do not like the inside at all here, in fact I don’t even consider it an option, they are a take out only place to me. Inside feels cramped, dirty and uncomfortable.

Living in Rolling Meadows, I drive by this restaurant just about every day. Somehow, I have never stopped in to try it. Craving a good Chicago dog, we decided to break our Fratello’s cherry today. The premise is FILTHY. It is outdated, run down and cramped on the inside. Personally, I don’t mind a greasy spoon if the food is good, but Fratello’s failed here as well.
We ordered a couple of hot dogs, French fries and onion rings. The hot dogs were some of the most bland that I have ever tasted. Imagine a hot dog that sat in water for about 2 hours before you ate it… just rubbery and no flavor whatsoever. I added sweet peppers to mine, and they must have been bathing in the same fluid as the hot dogs. They were cold, and had zero taste.
The kicker… was the overpricing. 5 hot dogs, onion rings and fries with a drink was $ 25. I can eat at a joint like Tommy’s in Crystal Lake and spend half that on the same order and get food that is at least better tasting.
Completely disappointed and will not waste any more of my money at this place. Why did you have to leave me Hot Dog Richies…

Picked up a couple of hot dogs on the run from this place — overall, they were pretty decent. Would’ve been better if I had eaten them when they were warmer — but nice job. Next time I’ll have to check out the fries and other stuff — my brief experience doesn’t do the review justice.

I try to stop in once a week. Great fries, and a very good italian beef. Haven’t had a bad order yet from the drive through. Docked them a star for the kid who asked me if I wanted sport peppers on my hot dogs, even though I said «everything».

I have always been a big fan to support local small business BUT GiGi, the woman who claims to be the manager was extremely rude!!!
The first time I visited the place was awesome.
I told the young high school worker that took my order, it was my 1^st time and he recommended a few items.
The experience was great… now my 2^nd visit not so much. This is what happened.
My 2^nd visit, I encountered a woman named GiGi,
I asked her if they had any recommendations for a good chicken sandwich… she stated the following:
«I don’t get what your asking me, what ever is on the menu, you order it, we make it and that’s it.»
THE TONE AND QUICK RESPONSE APPALLED ME.
With my experience in sales and restaurant management, I know the importance of a friendly/​professional dialogue.
GIGI WAS FAR FROM THIS!
I hope the owners of Fratellos read this and make a change with this person in a managerial position.
GiGi, you need to shadow YOUR co-​workers and learn what GOOD customer service is. You should probably start with your subordinates first, since they left a better impression than you as the manager.
There is a saying in sales
«One great experience word will travel fast, but a bad experience it will travel like wildfire»

My favorite hot dogs in area! Have been going here for 25 years.

Place is a dump but the food is great and the staff pleasant. Love the combos and Italian cheesy beef is terrific!

Up in Rolling Meadows for training at work, and ate here 2 days in a row. I love their hotdogs. I’m sure I will stop back in, if I’m ever doing training and Rolling Meadows, or Arlington Heights again at Clearbrook.

My kids go to school near this restaurant, and we have passed by many times. After school today we decided to indulge in some milk shakes and hotdogs. We went thru the drive through. Customer service was great. Travis made suggestions and accomodated a slightly weird hotdog request. He was very energetic when we got to the window, food was quick unlike some hotdog places. Shakes were made to order and tastes great. I will probably retuen more times than we should. We will also be considering this location for cetering opt8ons in the future. Thanks again!!!

Great food great service… BBQ wings are awesome. the place has been around for a long time. My son loves his shakes and burgers. Why go to the golden arches when you can get a great burger for the kids and some great wings.

This place was five stars when I was a kid, and they’re five stars now! Simply the best hot dogs I ever had. I don’t know how they do it, but they taste better than others, even when they sell the same brand. And their shakes are terrific as well. But if you want a hot dog, this is the place to be.

All I wanted was a grilled cheese sandwich. Which is exactly what I got. Except the fact that it cost me as much as a burger on their menu. I mean come on $ 3.79 for a grilled cheese sandwich.
That is outrageous! I want my money back!

A group of friends and I were majorly hung over and in need of some yummy food. When we went to the drive thru, we informed them that we were placing a huge order. $ 77 later, our order was 100% accurate. They prepared it in a timely fashion, it was tasty, and they didn’t forget a single thing. They even loaded us up with forks and napkins to last for a lifetime. When we were done stuffing our faces, we were no longer hung over. Just fappy (fat+happy).

I love the old school kind of feel although I’ve only eaten inside of fratellos once. I usually just go through the drive thru. The burgers are REALLY good, as are the cheese fries. I personally don’t love the fries, but they’re not bad. I think they could work on friendliness/​customer service. I also think they’re a bit over priced for the quality.

I love a good family owned hot dog joint that believes in good customer service and good food! The owner was on the grill and he even told us about the special gyro meat that is made just for this restaurant with a higher beef content and very minimal filler so that it is just plain yummy with no weird gyro aftertaste the next day. The gyro is topped with their own tzaziki (sp??) sauce made in house.
The chocolate shake and skinny cut fries are as good as they get! The chocolate shake kind of tasted a little malty too which I love! Prices are very reasonable and there are even 10 or so booth seats in the restaurant. Fast drive-​through service too.
I actually had the garden salad today and it is a big portion with fresh crisp green lettuce, cabbage, tomato, green pepper, cucumber and croutons. Tons of dressing choices including fat free ranch.

Nice little Greek run fast food place… friendly staff (as it is family) and the place was clean as expected with the food filling and cozy… kinda reminded me of the small diner spots of the 60’s
Been here a couple of times… will come back when I go into the area.

Not all that fantastic, but not all that bad either. I’ve never heard of Fratello’s and they only have five reviews but seeing the building and eating there for dinner tonight, they’ve clearly been there over a decade! It’s not a big hot dog joint but it was packed with families.
I had a hot dog, fries and a drink for $ 6.33. I liked the skinny cut fries because they weren’t loaded with salt and I was able to eat them without dying of thirst! The hot dog was just your regular run o the mill hot dog, solid enough.
I may roll by here again since they have a super convenient drive thru but wouldn’t go out of my way for their fare.