A silly Hillbilly Bob will not show up to detail your car … he will not have a trailer full of hay, he will not have a mouth full of tobacco and totally absent of teeth. He will not grab his crotch as he approaches your vehicle(or you) and he will not leave fingerprints of oil all over your car while using his dirty snot rag to clean it. He will not have manly danglies hanging from his bumper either. And he will not blow so much smoke up your ass that you are left smoldering in the parking lot for the rest of the day. No cheesy macho ½ assed dorkiness because Refined Finish is NOT playing around. RF comes to you — a super hero, perfectly prompt and professional, amazingly flexible and completely competent beyond expectations. My car was probably cleaner than it was when I first bought it! Even so, he told me upfront that he did not treat my top as he was out of the necessary treatment(I probably would have never known). He told me he would be back at my convenience to do so, along with another complete wash. In the interim I did notice one or two minor things he missed in the detailing — such as the inside mirrors; he even forgot to foam my already clean engine, too. Well, I pointed it out and it was done, with a very courteous attitude and the complete rewash at no extra cost. Heh.