Tread Quarters Discount Tire

I went in for a regular oil change, the staff was friendly and explained the different types of oil which I’ve never had any other do. They were a little busy but I went tostarbucks and had coffee. Once they were done the manager came over and over some repairs for my vehicle, I had them do a transmission flush with my oil chg and within an hour my car was ready once again came and got me, staff is very professional and cares about my car and my wallet

Went for scheduled tire balance and rotation for tires purchased at Tread Quarters, upselling was obvious. First time I’ve heard free tire rotation doesn’t include balancing, that’s another $ 10 per tire. After «inspection» was told of 25% discount if I got an alignment but quoted «sale price» was $ 20 more than I could get elsewhere. Received smart comment when I passed on alignment.

I am writing this review as a cautionary tale. I went into this location on a Saturday afternoon for a advertised $ 13.99 oil change. Sounded like a good deal, in and out. Not a big deal, or so I thought. Went in, and informed the man behind the counter exactly what I wanted. The $ 13.99 oil change, nothing else. I was told it would be a 45min to an hour wait, and I was perplexed because there was nobody else receiving service other than myself. I was fine with it, and sat down and waited. About 20 min later the same man came out and started to upsell me and pitch me moderately expensive services I did not need, or ask for. He fabricated a pitch about having to charge me 8.99 for an extra quart of oil because my engine apparently needed 6 quarts of oil to do the change when I know my engine only took 5, and my power steering fluid being dark and needing replacement or else it would destroy my power steering pump, and some silly thing about needing an alignment. I know he was full of beans because first and foremost, I had these services performed very recently by my usual team of honest mechanics. Second, I work in the automotive repair industry. When I informed the man I knew he was trying to fleece me he got super defensive and really tried to back track and get me out of there asap. He asked me if I had the equipment to do these services myself and then rudely asked me why I didn’t just do these repairs myself? He gave me some spiel about trying to drum up business, but I wouldn’t have it. I called him out and demanded my bill. He handed me a bill for a $ 13.99 oil change that was upcharged with bogus fees and taxes to $ 24.90 which is not $ 13.99. I was clearly baited and switched. Then I was treated rudely, correction inexcusable rudely because I didn’t want to pay f i r made up services I do not need. The bottom line, don’t get lured. You dont have to get hosed, don’t believe the pitch. I was lied to and almost taken for a ride. You can do much better pretty much anywhere else. I will never go to any tread quarters for service again, and I will tell my friends not to either.

Went in for a nail in my wife’s van right rear tire. It was on a Saturday around noon. Little bit of a slight rainy day and there were not many cars being worked on in their bays. I thought either this may have been a foretelling or maybe the rain kept folks away. I hoped since I saw no one there I could get in and out.
I asked if they could plug the tire and I was told they are not allowed by law to plug tires any more For liability reasons they must now patch the tire. This was new to me… I still want to look that up to see if that’s fact or not. Either way I was told a patch is much more reliable.
At first I was told there was only one car in front of me. Then after I signed the paperwork I was told… sorry I forgot there are 2 cars ahead of you and this meant about a 45 minute wait before they could get to my car-​which I was told was only a 15 minute repair.
They gave me a quote but couldn’t get the tire size I needed same day.
All in all I would try this location in the future. No charge for the inspection and air in the tires.

This has been my go-​to service location for over three years.
The main reason I keep coming back is that these guys are honest — they will not try to sell you something that you don’t need, but they also won’t suger-​coat anything — If there is a problem with your vehicle they will let you know about it.
I can’t recommend these guys highly enough.