Public Storage

***Beware***
These people tell you in person that the rate you are getting when you sign up is the rate you will keep while you hold the unit! LIE! After having my unit for 5 months my new charge is $ 19 higher. After calling customer service (who are awful) I was rudely told that I should’ve been notified by a post card to my address and that the rental charge can increase every 5 — 12 months! Seriously!?! Do not get a unit with this storage place. I will be getting my stuff out as soon as I can.

After thorough research, I helped my girlfriend move her belongings into this storage facility. The front desk girl told her that the $ 150/​mo fee wouldn’t go up. 5 payments have been made and suddenly the fee was raised $ 19 more. After calling to complain, they said they can raise it anytime they want because it’s a month to month agreement. They also said they can raise it every 6 – 12 months. We were deceived by Public Storage and their representative. Be careful! Once they have your stuff, they will jack your price up. There is no contract or lease to prevent that. That’s sleazy.
Mandatory insurance is imposed on you regardless of whether or not your stuff maybe covered by another policy like homeowners or renters. Maybe I just don’t want your damn insurance. This is another scam to bilk more money out of you.
The place is dirty and not well maintained either. My car bottomed out on the very irregular paved surface. The hallways were filthy. The doors were left open and didn’t close properly.