Envirotech Septic Solutions

Scheduled them over a month in advance and they called and cancelled the day before they were supposed to show up. Rescheduling with enviro tech was an absolute nightmare. These folks can’t manage a schedule, have terrible customer service skills and aren’t able to deliver. You should consider this carefully when you’re looking for a company — there are many others to choose from and you’ll be glad you did. We are!

We had a cracked septic tank that is located in the Henderson watershed for a rental property. We are located out of state & contacted several companies who were qualified to do repairs and replacements. When we contacted Envirotech, John had detailed the process & associated costs over the phone and then had Judith email me a written estimate. After inspecting the property, he obtained a permit from the county to replace the tank, then contacted me to set up an appt to complete the job, letting me know all potential installation issues he could run in to based on my property. After completion, he called again to let me know how everything went and which issues did and did not come up. He kept me in the loop, had a fair price & completed everything as we had discussed. I received the county certificate the other day documenting that everything was complete & I’m good for another 3 years for inspection. Then today I also received a phone call from John checking in to do a final follow up. I will be using Envirotech in the future & recommend anyone else who needs their services does too!

I had septic backing up in my property and called them to see if maybe they could make it out to help us get this fixed. They actually called me back within 10 minutes and arrived shortly after. They were very understanding of our situation and helped immensely.

The folks at Envirotech bend over backwards to help their clients. As a Real Estate Agent working in Thurston County I’ve had many good and tough experiences with septic systems during transactions and every time I’ve used Envirotech, they have been professional, courteous, prompt, always trying to take into account my need for earlier or changed appointments — Good People. I will always call them first. I have used them over 100 times in the last 10 years.

The never sent all of the required paperwork into the county, now I have to go through the hassle of straightening this mess out. Hopefully I can avoid being charged for an inspection of the system.