Enterprise Rent-A-Car

Every Enterprise I have ever been to, this one included has given me service above and beyond what you normally expect. Only car rental place I use. One in New Orleans even lent me an aux cable for my iPod!

Super friendly staff reasonable prices. However they are extremely under staffed. Hope your not gonna be in a hurry to get somewhere, you will be late !

A fender bender put my car out of commission on Thanksgiving eve, which left me scrambling to find temporary personal transportation for the holiday. Nice that Enterprise still had a car available at 4 pm, but it would have been even better if they had been able to pick me up. (It’s a service they typically offer.) I mostly forgive them for my long walk in the driving rain as it was late on their busiest day of the year, they had a car to offer me, and my shoes were water resistant.
I walked into their place sopping wet and proceeded to drip all over their counter. No one commented on this. Everyone was very helpful, friendly, and completely professional with me.
The car was decent — clean, everything worked, and I appreciated the CD player. A rental is a rental, but this (Kia Optima) was a good rental.
A demerit: they didn’t explore the insurance company angle (State Farm later had to remind Enterprise of a special arrangement between them).
I dislike renting — the cost is high, and buying insurance on top of the rental rate really hurts — but Enterprise at least makes the process easy and quick. No hassle counts for a lot. They even dropped me off at my residence after I returned the car. That would have been a much longer walk…