Dan Fulmer Construction, Inc

Chris handled our project from beginning to end and the it was done effectively and efficiently. We had two skylights in our sunroom replaced and they look fabulous. The Velux windows are quality unlike what we had replaced. I have no idea who did the installation, but the previous owners did it on the cheap to begin with. We will need a replacement in our kitchen, and I will certainly call Fulmer for another quote.

⁴⁄₁₅ — called to set up apt for estimate, scheduled for ⁴⁄₂₈ at 12:15
⁴⁄₂₈ — went out of way to be home at 12:15, only to arrive to a v-​mail from Rick LaRuez saying he’d already been here but didn’t know what I needed done so he took 3 guesses and left an estimate for each (all three were wrong)
⁴⁄₂₈ called office, spoke with Jim (?) who apologized and sent his son to give an estimate, Mark LaRuez arrived, looked got understanding of needed work and pledged to send s third guy to write estimate.
⁵⁄₁ — still no estimate. I call Mark to ask where it is. Mark days it’s done and he’ll drop it off.
⁵⁄₄ call mark again, still asking for estimate.
⁵⁄₇ — Mark drops off estimate, I call that day and ask to schedule, he tells me it should be done the following week.
⁵⁄₂₁ — after at least one more call to Mark, I talk to Kelly for the first time. She has no record of any estimate, but is apparently charged with scheduling. I send her an email with Info from Mark’s estimate.
⁶⁄₁ — I email Kelly asking if job has been scheduled
⁶⁄₃ — I call Kelly (there was no reply to email), she says it will be done the following Monday or Tuesday.
⁶⁄₁₀ — I call Kelly and am told the weather caused delay, I’m promised a call on Friday to give status update based on weather and schedule adjustments.
⁶⁄₂₂ — I call Kelly, she tells me it will be done this week. I express skepticism and mention it’s been going on since April, she (quote snippily) tells me «I have your first email dated ⁵⁄₂₁.» I explain what precede that email and she assures me it WILL be done this week. (And tha was, finally, a dry week).
⁶⁄₂₈ — I write this review, work is still not done.
At no time since ⁴⁄₂₈ has anyone from their company ever contacted me. I have initiated all communication. I don’t think I’ve ever had a worse experience with a company.

Our new architectural roof looks wonderful and is the envy of neighbors who have had 2 or even 3 other companies redo their roofs! The guys working were at my house long hours in the cold and were very respectful. It is always nice working with such a great company that you can trust.