Williams Sonoma

Love this store! Free samples on just about every food/​beverage item they sell, high quality wares, excellent attention to customer service. What a retailer is supposed to be…

My favorite Williams-​Sonoma store. The staff at this store are so friendly and helpful. Way better service compared to Somerset Collection store in my opinion.

Great service and knowledge. Sonja is their best employee by far. She knows everything.

If being a kitchen gadgetry store wasn’t enough to consistently draw me in, this store also offers unbelievably good customer service.
I have had 2 fantastic experiences here but 1 really stands out.
I burnt the bottom of my Le Creuset dutch oven (btw…if you don’t have one, buy one now! worth every penny!) anyhoo… I took it in there just to see if there was some sort of lifetime guarantee on these suckers because they are pretty darn expensive. It was a long shot but before I pitched it, I wanted to check.
Since WS was my point of purchase for this item, I went there. The wonderful-​woman-​who-​could-​be-​my-​kitchen-​soulmate took the pan from my hands and tried to wash it out herself. She thought she could maybe do the trick. When nothing was coming off, she then took time out to take it in the back of the store to see if there were any other little magic potions (they keep these behind closed doors) that she could use to fix it.
Unfortunately, it couldn’t be saved but she did come back with a number to call for Le Creuset because she tried to call and it was after their normal business hours.
Not only does this store carry fantastic products but they have great customer service and they also have a phenominal return policy. Shopping there is a must.