Jets Pizza

I do not understand the MH review. This place is on Auburn Road not Rochester Road. I have never ordered carry out but I can tell you that one of my favorite lunches is a single slice of Jet 10 pizza (square-​style pizza with ten toppings for only $ 2.65 and quite filling) and a quick trip down the street for Gloria Jeans coffee. Jets has lots of tables, efficient service and easy parking in front.

We all love this place — moved to Rochester Hills from Royal Oak so we ordered from the Rochester Road location. SIMPLE ORDER: 1 small square — cheese/sauce.thats it. 5 bottles of water and a large Greek salad.
Not only did we spend 20 minutes on the phone PLACING that very «difficult» order — between being put on hold 7X and the rocket scientist taking the order could not get the order right but simply could not get the address right. either. Finally — had him REPEAT the oder back and address.
1 hour 24 ninutes later — the poor driver (I mean that… I felt bad for her) had the wrong address. Unpacking the goods on my porch handing her my credit card receipt to be signed. ALL of the orders were on the receipt and charged. ALL of the items. What did she hand me? A large round pizza with cheese/​sauce — no salad/​no water.
In front of me — calls the store. They proceed to SCREAM at her to just leave the pizza. I told her to credit the card. The guy on the phone hung up on her twice. The next day, with my receipt, I went into the store and the «brain surgeon» behind the counter could not be bothered with me. Refused to reverse the charges on any of it — including what they charged me for and didnt give me.
I HATE this place. We have collectively decided never to order from any of the Jets again — which is a shame. We use to have all of our catered events in Royal Oak done by Jets — pizza, wings, salad — graduations, games, etc. The $ 10.00 they refused to credit cost the brand much more than that.