Valvoline Instant Oil Change

I called this morning to see if they could change a battery on a Chrysler Sebring 2008. I specifically asked because the battery is located behind the driver’s tire and it takes a little longer to get there. The person I spoke to on the phone said,“it should not be a problem, as long as we can get to the battery.” I arrived around 9:30 am told the «mechanic» what I needed and he immediately showed signs of not wanting to help. After listening to a few employees within earshot explain how hard it is to change the battery and one flat out say he was not going to do it because it was labor intensive I thought, surely someone has more of a service mentality than these skill specific employees. Well nope… not the case. Some person came out to tell me that they would pretty much have to rebuild my car (insert sarcasm) to replace a battery.
Now I know not only did they know how to do it but worse… they chose not to do it. WOW! Unless you just want an overpriced oil change do not bring your car here.
PS. This is not the first battery I have had replaced in the 6+ years I’ve owned this car. If ez-​lube or Walmart can do it in 15 mins the service I received this morning just means Valvoline did not want to help me. I have paid a sinful amount to have my oil changed at this location several times. I thought that there would be a better experience but now I understand how they interpret service. Thank you for saving me hundreds of dollars in the future.

I love this place! I’ve had my car a little under a year, and I figured I was due for a tire rotation. I was in and out in under 15 minutes, and I never had to get out of my car. The employees are extremely kind and polite!
More recently, I was having some trouble with my car but I wasn’t sure what, so I took it in on the off chance that they had some service available that would help. The employee was very understanding and took the time to check and explain to me what was wrong, and that it was easy enough for me to change it myself.
This place is definitely my first choice for any small maintenance that I need.

Super friendly and efficient! And they don’t pressure you to buy additional services. Truly one of the best experiences I’ve had. They’re simply amazing :)

EXCELLENT CUSTOMER SERVICE! Glad they are go to oil change location near our home.
Thank you guys!

Avoid!!! Came in for standard oil change on a perfectly running car. Five hours later, inside of car begins smelling like gasoline and engine begins shaking. I believe employee accidentally loosened/​hit fuel injector cap causing gas to squirt over entire engine and misfire due to gas on spark plugs.
As a result, I’m missing a day of work and tips, had to pay Falcon Towing for tow to nearest shop and I may have to 1) pay $ 1200 for tuneup or 2) purchase new car.
Please, please, please– avoid this location and all Valvoline’s. Absolutely not worth the risk or headache.
Filing report with consumer affairs as soon as I leave mechanic shop.

What can I say, the workers are mechanics! With that being said they’ll do anything to get you to buy more than what you came in for.
I come for oil changes because it’s fast, easy, and conveniently located right off the freeway. I always print coupons to get $ 10 – 15 off my oil change to save on costs.
The workers are very sweet and helpful. I definitely love the customer service here! They make sure to explain in great detail every step that they’re going to take in order to change your oil, they’ll describe the different types of oil and will recommend the one best suited for your needs, and are still really nice if you go against their recommendations (though why would you?).

I always bring my cars here. The customer service is excellent and i am able to get my oil changed quick and have the rest of my day to take care of everything else on my list. The price is fair for the time. i always make sure my parents get their oils changed here cuz i know everything will get checked.

Quick and easy. $ 61.48 for 4.7 qt of (mixed) synthetic oil for camry. Real synthetic was 80 something.
Rotating tire was another $ 24.99
I found that they did not even open the air intake filter. I found debris and dirty dirty filter. Why didn’t they ask me to replace? I had to go to part store again to get a new air filter.

Sitting here getting my oil changed now and I am in awe of their great customer service. I love a place that makes u fe comfortable and ensure ur knowledge of what they are doing to your car! Great job guys!

Great service! Very nice and helpful staff gave my car a complete check during my oil change. not only did they change the oil, they also put more water in the system, check my AC and put more air in the tires.

The people at work for Valvoline must think that the public is stupid. I had my oil changed on a vehicle using synthetic oil. Ok, $ 70.00 I called today and was told now the price is $ 85.00 oh, but you can go in and print a coupon for $ 15.00. Why offer a coupon if you are going to increase the price of the oil change. I would never bring my car back here, because of the scam.

I’m ALWAYS suspect about oil change places. ALWAYS! But I had a good experience here. I showed them the Unilocal deal and they were happy to oblige. They wanted to replace my windshield wipers (and they needed ah-​changing), but I knew I would get over charged – so I told them that. They took off $ 5 bucks or something so I said DEAL! I could still probably get them cheaper at a car store… but then I’d have to go to a car store. Friendly, helpful, deal makers, and quick. Can’t complain!

I arrived at 930 am for a 15 minute drive thru oil change. 15 minutes later I was informed they were out of the oil filter I needed but they were having one delivered from a auto parts store just down the street and it shouldn’t take more than another minute or two. 35 minutes later, Sebastian, the employee working with me, takes $ 5 out of their till and says since it’s taking too long he will go pick up the filter. I sat in their carport in my car with the hood open for an hour and 10 minutes. I was not happy and told him so because I was then 30 minutes late for work and he apologized and gave me $ 10 off their already expensive $ 40 basic oil change. I should have been comped the oil change after waiting for that long.

These guys are awesome! They were fast and proficient! The manager and staff had amazing customer service!!! Highly recommend this place!!!

AVOID. I took my car here for a regular oil change and the mechanics stripped the plug for my oil pan. I contacted several repair shops and was told Valvoline was liable. The manager refused to shoulder the costs for the repair claiming that the damage was due to normal wear knowing that it was their third consecutive time servicing my car. As a student on a budget, I don’t recommend bringing your car here.

Fast and great service. I was in and out in 10 – 15 minutes. Their oil change isn’t cheap ($ 10 more expensive than many places), but I get a $ 10 for being a UCR student.
They also check your tire pressure and fill up you windshield washer fluid.
Great service overall.

Quick, easy n trusted!!! valvoline n the crew at the Iowa n Blaine location are fair n honest, are great at what they do

Always fast and always very nice. They put air in my tires whenever I need it; great service! Will definitely come back!

Pretty great guys! I’ve been taking my car here for a while and generally I have a pretty good experience! I’ve only had to deal with a rather rude associate one time (hence the four stars) who tried to treat me like an idiot who knew nothing about her own car… Other than that the guys are really helpful and generally don’t try to over sell you! If you live close to UCR, then go here they also have a student discount :)

Excellent service, drove up and was walked through the whole process. Loved the service and hands on experience, I will definitely be coming back here again.
Offers Unilocal deals, great business