SolarCity

I am very pleased with SolarCity. From the very beginning I felt that SolarCity was the right choice because our Sales Person, Paul Leon was extremely knowledgable about the product he was selling, he answered all questions and followed up with any questions, and was there every steps of the process and beyond. The installers were very professional and did a great install and the roof looks great. Not to mention not having to pay an electric bill and helping the environment. I highly recommend SolarCity.

I love this system is giving me a lot savings I hardly recommend

Solor City is saving me tons of money every year, I’m very happy with them. The installation was very professional and the customer support is excellent!!!

Ian totally happy with our saving on our electric bill. Service and installation were excellent and I would recommend Solar City to everyone. Have not had any problems with systems Love it.

Great company. Very organized and professional. Not one dime out of my pocket. Love getting a small bill from Electric company at about $ 10. My neighbor used another company and paid cash. He said it will take him ten years to get ahead. He liked my panels better and had his company reconfigure the design so it looked similar to mine by SolarCity! I couldn’t even tell that they had been there when I came home from work other then seeing the panels on my roof. Also love looking on the site to see the energy my house is producing.

Lisa Kubo was our representative and sold us our Solar. She was more than informative, was able to answer every single question we had. We signed a contract and I am not into month number 3 with my solar. I LOVE IT! I love Solar Cities warranty, I love how someone is always available to talk to and answer any question I have. We have wanted solar for years and have spoke to several companies, and I cannot tell you how happy I am that I signed with Solar City. If you are thinking about getting Solar, do it through this company and ask for Lisa Kubo. You will never be disappointed!

Horrible company have solar with them and I pay so much more then what I did before going solar! I been trying to get a hold of the company yet nothing is happening they said they can’t do anything about it like really? My lawyer is building up a case with them since they don’t take me seriously. Shady company and sales rep.

So my husband and I are driving seperate cars to Home Depot in Rialto and a car comes cutting through the parking lot and the driver is coming closer and closer to my car. The driver is yelling out his window to another Solar City employee who also sees us about to collide and I lay on my horn. He keeps coming, still cutting through the parking lot and now cutting me off nearly missing my front bumper. He pulls in next to my husband and the guy he was yelling at comes up and says «Sorry, my friend is an idiot» and he walks over to his car and says «didn’t you hear her honking?» He says no and they both walk into Home Depot, no apology or acknowledgement. You think I’ll be referring my friends to Solar City? NO

Beware. From the time I signed forward the service was awful! Been on the phone waiting 50 minutes for support help on my bill. Terrible experience every time.

Devonte Berryman explained all the steps of how Solar panels worked and how much I could safe instead of using Edison.
I was very impressed with his wealth of knowledge and how easy it was for me to understand the process. I recommend to give SolarCity a try but speak Devonte first, he will make everything smoothly and comfortable.

I waited until everything was complete from A-​Z before I wrote my review. Initial meeting went smoothly. MANDY is my rep and she is AWESOME!!!
She took her time and didn’t push. Gave great information from beginning to end. She returned EVERY phone call or Email. I couldn’t be happier.
Install: Perfect!!! MONOCEROS installers were professional and worked as a SOLID TEAM!!! Good Job Guys and Thank You!!!
Billing: My first bill came a couple days ago and it was just as Mandy quoted. I’m very happy with my choice and would recommend MANDY & MONOCEROS to handle your Solar City needs. I’m so happy this went right because I’m not easy to get along with. This company did it right. Be proud of yourself. All of you deserve a promotion!!!
—Happy Customer!!! Tony A.

Horrible service and terrible business practices. We made an appointment to have them come out. They didn’t show. They called a few months later and left a message. I was teaching when they called. Within 10 minutes they called again. They continue calling and left 4 messages before I even had a lunch time in which I could have called them back. My lunch was a full 25 minutes that day. I didn’t call.
I can’t answer my phone during the day but their messages became ruder and ruder about how I had asked them for a quote and if I wasn’t going to answer this number they wanted one I would answer. They acted as if I owed them something after they failed to show up and called me over and over. This has happened many days in a row. I would NEVER use this company now.

I wanted to give my solar some time so I waited 13 months to write this review and I just want to say that its been great! SolarCity offers me free monitoring and once (due to my own lack of planning) didn’t pay my internet payment and my internet was shut off. almost 48 hours later I got a call from SolarCity saying that my panels were not working properly and wanted to trouble shoot the problem. THEY CALLED ME! that was pretty cool!

We just got it installed. We got a 4kW system and are waiting on the Edison inspection to turn it on permanently. I like their business model of leasing. No money out of pocket, and I love that the the house usage at now at –1.5 kW. Jonathan Cook was our salesman and project manager. Did a great job of explaining everything. The installation was done in one day by their in-​house electricians who did a great job. I am very pleased with our system and would recommend you give Jonathan a call.

We love our solar! We didn’t want to purchase solar panels or lease them and Joel Barret helped us understand an amazing program Solar City has that gives you the opportunity to have solar without any extra payments.
We had a problem getting our solar permitted by the city because a previous contractor cut corners and didn’t get a permit for the job he did. The city inspector held our permit for our solar hostage. Joel never let up. He personally went to city hall to help rectify the situation and he didn’t stop until it was fixed and ready to go.
We are now selling our home and Joel has gone above and beyond to educate our realtor, the selling realtor, and the buyers on the program we are using. He has really made this a smooth transition for us.
I can’t wait to have Joel help us get solar on our new home!

Had Solar City come out and give me a quote last year. Joel Barrett came out and gave a persuasive pitch about the importance of going solar. He tells me about their lease program and tells me it will be $ 275 a month in their leasing program to get a 9kw system on my roof. I ask him what kind of panels and he has no specific info. I tell him I’m interested in purchasing, and he keeps pushing the lease on me. He lies and tells me that with a purchase, I won’t have anyone to service the system should anything go wrong (purchases come with 10 year warranties on the labor, both to the roof and system. My system has a 25 year warranty on micro inverters and 30 on Solarworld Protect panels) I asked him about micro inverters and told him I want them over a standard string inverter and he lies to me, saying string inverters are better technology. Total bullshit. Micro inverters far better, but it didn’t fit their cookie cutter approach. String inverter only has a 10 year warranty, at which point many of them fail. Micro inverters have 25 years… Far more reliable and they boost performance far better. Ask any reputable solar company outside of Solar City con men. Joel Barrett told me to purchase a comparable system to the low tech, entry level one he was proposing to me would be over 60k. He told me I’m better off leasing so I can save $ 75 a month. Bah. I know a scam when I see one. At $ 275 a month, without even considering their annual increases, it would be $ 66k after 20 years. I would still not have owned anything and would have to either go into another agreement with them or buy the system outright. Instead, I purchased an even larger 10.2 kw system for 34k, which will be 23k net after the solar federal tax credit of 30%. I bought the German made Solarworld protect panels that have a 30 year warranty that guarantees at least 86% at the end of 30 years! Most panels will degrade to 80% after 25 years. Remember, Joel wouldn’t even tell me what panels they use. Probably for a good reason. If you are in the market to go solar, do your research. Google «solar lease scaring buyers. «People are having a difficult time selling with leases, and they are considered a liability. They are not an asset, and will do nothing for your home value. You will give solar City all of your tax rebates. Elon Musk will thank you, if that’s what you are looking for… Me, I’d rather put that cash in my own pocket. More importantly, you will pay 2 to 3x what you would pay in the first 20 years if you lease instead of buy. The cost extrapolates from year 20, as you still don’t own anything and must pay again for whatever you decide to do. Solar City wants you to lease, though. They have a vested interest in that. That’s why Joel was pushing it hard and threw out a highball offer to purchase a substandard solar array that wouldn’t have even killed my electric bill in its entirety. Oh, and about their no money down deal. I got nearly the same deal with a purchase. I paid $ 500 to secure the deal and went with Hero. Hero allows you to put the payments into your taxes. I don’t start paying for another year and my system is already up!!! Further, my accountant said I can write off not only the interest, but the principal as well! Makes it just as cheap as cash!!! Great way to go. Another better way is to do a HELOC. Worst thing you can do is lease. Oh yea, and if you sell your house with a lease and the buyer doesn’t want to buy into the madness, you must buy the system out… Solar City has their systems clocking 60 to 70k, for substandard equipment. Huge ripoff. I’m an advocate of going solar, but there’s a right way and and a wrong way. Solar City, despite their strong sales, is the wrong way. Thanks for listening. Go green.

I can’t say enough about this company. I had already decided I wanted to go solar, but was researching which company to go with. At the time of choosing which company to go with and installation I was solely a RE appraiser. I found SolarCity to have the best backing and they do everything in house. The SolarCity representative was upfront and helpful. No cost to me at all. I’m very happy with the system and the look. They did a great job.

I am locking in my rates now, due to future increases approved by the Public Utilities Commission. Jason Tajuna, my SolarCity Rep provided me with a detailed individual analysis of my energy bills, what my future bills would be with the current rate increase, and future conservative rate increase estimates based on investigative reports published in my area’s leading newspaper. I am no longer worried about using my air conditioner, tv, freezer, refrigerator, lights… well you get the idea. I am most impressed with the quality service that Jason Tajuna brought to me. He was on time, returned my email questions promptly, spent a lot of time making certain that I understood the process of installing and using SolarCity energy, and told me to call him anytime with any customer service issues. Jason is also the rep for customers in Northern CA, Las Vegas, Hawaii, and other US locations. When choosing a solar energy provider, go with SolarCity for the financial strength of its investors, namely Elon Musk, Tesla Motors, and their Total Guarantee, which covers all equipment, installation, and maintenance of the system.

Excellent Company! We have had the best experience from the recruiter at Home Depot, to Jason Tajuna our Rep & the installers! Everyone was super friendly and easy to work with. Always considerate of our needs and time. Any questions we had were always answered & our bill had decreased substantially! I would tell anyone that listens to me, to go Solar with Solar City!