Queen Nails

Walked in today cause my nail lady was unavailable at another place so I thought I’d give them a try. As I walk in first of all they’re not friendly. So I finally have someone get started on my nails and I notice they are all shapes and sizes. Acrylic was about to be out in my nails and the person doing them was rolling his eyes and the person next to them laughing because I told them I don’t want a light pink, but I don’t want a really dark color either. (I have tan skin) so to me I should get what I want since I’m a paying customer. Anyway after that I’m done I wash my hands and there was still acrylic stuck in my skin. They don’t care but quick to take my ATM CARD. Be aware riverside locals!

I use to go here quite frequently until new ownership. My daughter purchased a pedicure certificate for my birthday so I took her with me. My daughters toes looked wonderful. It was a pleasant experience until I looked at my toes. Two of my toes on each foot were cut in a slant and were completely crooked. When I mentioned my toes were not cut straight across but on a slant, she tried to fix them as her and four other employees discussed in another language my problem, I assume. The sides were cut so low at an angle there was no fixing. They did offer for me to come back another time to fix. Not sure if I want to go back

Queen nails is the best nail shop around! Very good prices and great quality. Cali does the best nails

Used to be great … New ownership is horrible. I used to tell everyone to go here, but not anymore. They seem to hire workers with no training or license and those that are qualified are treated poorly! The owner rushes through, often hurting the customer with no regard.

A: it’s 100 degrees inside and the smell of incense is so strong it feels more like a head shop than a nail salon.
B: My toes look like they were done by a 5 year old… maybe don’t pull random guys off the street and let them do pedicures.
C: maybe the sign outside that has the price should be the price you actually charge.
Just sayin.

Went here a week ago and notice it was under new ownership and it’s nothing compared to how it was, gave them a chance and got gel manicure and pedicure the guys were rude and rushing I couldn’t even relax because they were so rough and in a hurry and a day later my gel chipped off didn’t even bother going back because they sucked didn’t even do a manicure I miss the other ladies that use to be there don’t waste your time and go here.

Love this place! The customer service is amazing. They’re all so friendly and accomidating. We were greeted with water and the the pedicure I got was amazing! The woman took so much time to actually groom my nails and massage me. I loved how they don’t rush like most nail salons. & they used lemon in my pedicure wich was so good! Definitely coming back soon :)

Greatest nail spot I’ve ever been to, if u want a place that listens to what u want and dies it right you must try this place and ask for the owner Cali. He will hook u up and the nails last more than regular time I only go every 3 weeks because they stay soo well

I went in for a gel manicure. Under new ownership and it’s a serious downgrade. I had an older gentleman attempt to do my nails. First he used his own nail as a cuticle pusher, disgusting. He didn’t know what he was doing, when I saw my nails after the first coat I was starting to get doubts, but he said the first coat always looks light but after the second coat it was so terrible I got up and left. I’m on my way to another salon to fix his mess. DO NOT GO HERE.

I just went for the first time this afternoon and was impressed. After waiting a looong time and being forced to listen to the television BLARING a stupid cop show (not RELAXING!!!) and not getting any service after I was told that I would only have to wait 10 minutes at Super Nails in Canyon Crest, I called Queen Nails and asked how long the wait was. They said I could get in asap! They were incredibly nice and. .. they had the tv on to a nice travel show with no sound. The man who did my pedicure was terrific — I love how my feet look. Thank you!

Have had mostly good experiences. Last one, I was disappointed. They tried to deny my gift certificate issued by their business because written on it was an expiration date. But it is illegal in the state of California to place expirations on gift cards or certificates.

I ventured from my usual place and came in here on my lunch break to get a much needed fill… I was helped by Jim and he did a wonderful job. I informed him that I was on my lunch break and he got to work. I appreciated that he understood that I was on a time restraint and not only did I make it back to work in time but I was very pleased with the way that they came out.
Clean environment and the prices are more than reasonable… glad that I tried somewhere new!

I have came to queen nails & spa and wouldn’t change for anything. The environment is clean, the employees are attentive and do wonderful work. Friendly and respectful environment. Great prices and wonderful customer service. I recommend this location for all of your needs whether it be waxing, nails, mani or pedicures this is the place to be.

The first time I came I had a great experience. Loved the quality of service and the way my mani and pedi came out. So I decided to come back for a second round thinking this was going to be my go to from now on. … Unfortunately my second experience did not love up to the initial one. The lady who did my manicure left nail polish around my cuticles and pays off my fingers and messed up 2 nails while painting… it wasn’t significant but she either didn’t notice or didn’t care to fix it. But im paying for a service so I dint think it’s too much to all that they are done neatly the way i believe most customers would prefer… sowhen I mentioned to her about one of the nails she seemed irritated that I asked that she fix it… bc of this I hesitated to mention the second nail. But while I wad being my pedi I decided to mention it any way… and the first thing she said to me was «how?» as though it were my fault and that it was an inconvenience for her to fix something that she may have thought was my fault. Regardless if it was my fault or not. .The remark and attitude in my opinion was unnecessary and unappreciated. Bc of this I will find another nail salon to give my business to.

Super sad… I was referred here by a good friend. I walked in there. SILENCE. Nail techs stopped working and just stared at me. Not a «Hi, Hello, welcome, May I help you?» NADA. After 10 seconds of AKWARD staring and silence, nail techs continued working so I took a seat AND still no acknowledgement. Finally a lady who yelled at a guy in their language he yelled back and rolled his eyes & huffed! And he finally asked what I needed? WTF!?! He said ok have a seat.(uh I am?) lol. Really bad customer service they made me feel very uncomfortable and point blank just rude. I sat there long enough to take 2 long breaths and left. Back to mission impossible. Finding a great consistent honest nail salon

I went there yesterday with my step mom. We had made an appointment at 3:00. We were seated but had to wait 15 minutes to get someone to start working on us. I got a gel manicure. So far so good. He cut me multiple time and filed my nails down to a weird shape. Also, the pedicure sucked. The scrub they use on your feet hurts sooo bad and I’m guessing she tried to pull an ingrown toenail out, but now my toe is infected. She did a horrible job on my French pedicure. The lines aren’t straight, they’re super thin, and she didn’t put the pink polish on the rest of the nail. I don’t believe I will be going back. Not for a pedicure at least.

lovee it! nancy & cindy are great. i love their pedicures, they squeeze a slice of lime over your feet, theyre so softt and the lil salon is very relaxing, they light incense to which i love. i usually hate getting my toes done cause it hurts and stresses me out but here the girls r gentle and take their time, my pits did not sweat from pain at all :)

Came here because my normal nail shop is always insanely packed! This place was packed got me right in and lee did an amazing job took her time on my fill and did the best pedicure! Def coming back, already made my appt for 2 wks!

This is my go to nail shop! Everyone is friendly. I get gel nails and the hell never lifts! They get new colors often. I have long natural nails and they know how to take care of them :)

VERY CLEAN AND VERY FRIENDLY! They scrub your feet with lemon and even give out whole bottles of water to every customer. They do amazing gel nails and all their prices are really reasonable! If you’re looking for acrylics ask for Annie, she does an amazing job and your nails stay in good condition for a good period of time!