Paul Blanco’s Good Car Company Inland Empire

We are a living testimony to Paul Blanco’s fresh start program. We purchased our first car it was nice, a Nissan Altima 2014. Our great sales guy Charles Gonzales knew we wanted a Mercedes Benz. The fresh start program was beneficial and we now have our Mercedes because he remembered and called us when the Mercedes was available. Customer service was great and personal we still feel special! Lower APR! Thank you Paul Blanco’s and a special thanks to Charles Gonzales our great sales guy… :)

The dealership provided a very good, hassle-​free experience. My only complaint was we drove away with a dirty inside windshield and it’s been bothering me LOL. Other than that… the staff is very friendly and informative. Thanks you guys!

The worse place ever! This place is fill of a bunch of thieves. They said they could help me approved me for a car and a month later called to say they could not get the loan funded so i needed to bring the car back. After telling them this was illegal and they could not do this they allowed me to keep the car only to again a month later be told that I had to bring my car back if I wanted a portion of my down payment back or they would come tow the car away and not give me any money back. When I got there i asked to talk to the GM and they sent out a sales rep who told me the GM was mad at me and was refusing to talk me! How unprofessional! Acting like children. They were taking my car because I was 4 days late on my payment that was due on Christmas Eve. And they said they would not accept my payment and would not work with me since I had called them out previously about doing illegal things. That they wanted to make sure to have the last word in the situation! All this was told to me by the sales rep. So whatever you have to do to AVOID THIS PLACE DO IT! WORST EXPERIENCE EVER GO ANYWHERE ELSE BUT HERE!

Great customer service have been looking for a car with two repo’s and the people down at Paul blanco really helped me and my wife out thank you so much guys!

Horrible experience!!!
DO NOT GO THERE!
They try and sell you a piece of shit and call it caviar!
7,ooo car sold to you for 9,000 and you owe 18,000 after finance!
Upside-​down loan! They try and make it look like you have no other options but trust there is!
Go to ANY DEALER who works with WestLake Financial or Santander! Both banks take on any risks!
Might as will go to Drive Time before Paul Blanco’s !

Their prices for kbb on their website are a few thousand dollars off from what the kbb values really are and of course, in their favor. They are unwilling to discuss any pricing on the phone and only are interested in you setting an appointment to come in where of course they pressure you into buying a car and paying way too much. I have been down this road before and know from experience with the 22 cars that I have bought in my lifetime that if they are unwilling to talk about price and only are interested in you coming in that if you do, its either going to end bad for you or you will go home empty handed after wasting tons of your time. There are many many dealerships that will discuss price with you over the phone. Those are the places you want to work with.
The lady whom barely could speak english was rude and she claimed she was a manager. I stated I was unwilling to come in without a price and she suggested that I buy a car somewhere else and hung up on me. When i called back and asked for a manger I was hung up on again. I wasted some more of my time and called back again where I was hung up on again as soon as I requested to speak with a manager.
Bottom line, take your business elsewhere or overpay for a vehicle or end up wasting your time

I’m actually having some problems with the car that I bought there. I’ve had to take it in to have the clutch replaced, and the same problem is back again. So that will be the 2^nd time in for a reoccurring problem. Also, my fan failed when I was more than 60 miles from home. Not only was this not covered under warranty, that part shouldn’t be going out at under 60k miles. So I have to say that at this time, I’m completely unsatisfied with the car i was sold!

Would never recommend this car dealership to anyone.
In the beginning yeah they helped me, but not much negotiations put my car payments at 531 $ a month 2013 Chevy Malibu .
Not the issue, 4 months down the line had the car making monthly payments & all of a sudden finance company says I need to contact Paul balnco they no longer have my contract didn’t have my contract for an entire month. Paul blanco did not make me aware. I had to call them. SMH!
Spoke with the person who sold me the car they were all confused. Came to find out my contract was FRAUD! And they tried to say I was a first payment default (luckily I have ALL my bank statements proving other wise). Long story short took the car back, asked them for my down payment & the money I put towards my car note still getting the run around.
Will defiantly be notifying the state of the way they send over contracts to banks & also get a lawyer involved to get ALL my money back!
Never again!!!

Nothing like I expected. It was a big waste of time. They say whatever they can just to get you down there then it’s a different story. Definitely crossed off my list

Go see Chuck Gonzo in riverside. he did a superb job in getting me a great car with good mileage, great monthly payments and I was able to pick the car I truly wanted…

Ok so I know I don’t have the best credit and I have a deposit what is so strange is that I went in 2 get more information and it was like they were scared 2 work with me… on the website this is what they say
«No matter if your credit score is below 500 or over 800 just click and let over 120 specialized banks and credit unions compete to approve you for the vehicle you need at a price and payment you can afford. Bankruptcies, foreclosures and repos do not scare us neither do those who have perfect credit. We work with you to find the right solution and to obtain the line of credit you need at the lowest possible rate.»
I was in the dirty office 4 less than 20 mins and there music was so loud that I couldn’t think. They said I needed 2 wait 1 yr from my repo or come up with half of the total cost of the car? Thanks 4 nothing…

Stay away. run!

My experience here was horrible, I was pressured to buy any car they brought out and every time I didn’t like the car they had the sales men would ask me why what was wrong with it. I was very frustrated because if I don’t like a car he shouldn’t ask me why and tell me oh it’s fine … I felt like he was just trying to make a sale I ended up getting a car because I had no option at the time I needed one asap. Worst decision of my life the car was fine for maybe the first couple of weeks but then the engine light came on, I ended up finding out it was a recall car. This has terrified me and made my car buying experience so horrible for the next time i go buy a car. I should of just went to an actual dealer. Would not recommend this dealer

I got Another car! I love how they ran my numbers BEFORE so I knew what I got approved for, before setting my heart on a car I couldn’t get in to. Thanks Charles G for my 2014 Equinox. Loving it! Fast and Easy– drove in at 930 and was driving off before noon. Charles: 951−965−9337 (The ONLY salesman that I would recommend)

Thank you Charles for being the BEST salesman & getting me the car of my dreams at the best price with an affordable monthly payment & interest rate. Everyone from the front desk receptionist, to Charles & to the financing managers were a pleasure to deal with. Thank you for everything you did for us! You rock!!!

Best experience ever on buying a vehicle. I met with Charlie and he did his magic to get me the best deal possible. I am definitely leaving with a better deal than I expected and I highly recommend this place. Speak with Charlie or call him 951−965−9337

Had a great experience buying my new used car! Haven’t had to go through this process in over 10 years but after an accident I had no choice! I was referred to sales rep, Charles Gonzales who made the process so painless. I didn’t have a lot of time so I started by emailing my paperwork & my loan was approved before I walked in. All I had to do was come in & pick a car! If you want to buy a car with no hassle from someone who will do all he can to meet your needs I highly recommend you call & make an appointment with Charles Gonzales (951) 965‑9337!

Charles Gonzo at Paul Blanco helped my daughter get her dream car!!! It was really easy, very professional and we Couldn’t be HAPPIER!!!

After reading the reviews, I hesitantly went to Paul Blanco on Saturday (¹¹⁄₁). Chuck was assigned as my salesman and he was very nice, courteous and down to earth. I did not expect to come in on Saturday and leave with a vehicle but by lunch time, I drove off in a car that was much more than I expected to get on my own. I never felt like I was being hustled or deceived, everything was straight forward! Thanks Chuck and Paul Blanco!

The car continues to be EXCELLENT (except I had to replace the BALD and dangerous tires) and I love the purchase; however, I am less than impressed with the fact that my DMV paperwork to transfer my TRADE IN has not processed and it’s been nearly 2 months! Receiving threatening documents in the mail from the DMV is never fun, but when there is nothing I can do about, even worse.
Also, the $ 25 gift card I was supposed to receive has never materialized either… I don’t care so much about that, but not doing your DMV paperwork? That’s a serious problem.