Marshalls

Not the best location. The variety of the items being sold here are not really as good as a lot of the other locations in nearby cities.

I shop here often. I work nearby & love to browse Marshall’s stores. I have always found everyone at this location to be friendly & the store to be clean & organized. I’m leaving a review today because of an incident I witnessed at checkout. A couple was checking out in front of me when the man got very upset about his new gel manicure getting messed up when he went to peel the price tag off of the gift bag he had just purchased. He first wanted a discount, then for the cashier to pay for his manicure. He was being absolutely ludicrous. I don’t like bullies and this guy was a bully… a bully with ridiculously girly hands, but a bully nonetheless. Ruby, the cashier was very professional and calm. I would have insisted the guy turn in his man card immediately & exit the building. Ruby (I know her name because she was my cashier after the asshat left) asked for a supervisor after one was demanded by the man. A woman named Jessica went over. She too was professional and calm despite this guy complaining loudly. She recommended he speak to his manicurist regarding his cheap gel job (my words, not hers). The guy left complaining about how he was going to call corporate. They apologized to myself & the gal checking out next to me. I’m leaving a review in hopes that if that guy planned on leaving a review, my review would either 1. Neutralize his poor review, or 2. Make him realize all the women in line behind him thought he was laughable, and that we think he should be embarrassed at the way he acted.
I will definitely be back to this store. They are always putting out new stuff & I get great deals on name brand clothes for my kids & fantastic décor for my home.

This store is okay. It can be more organized, especially in the beauty department. My experiences here are fine when it comes to purchasing. I just think that the store can be cleaner.

Paige T is very rude and slow! I was dying a return And have told her if she could make il this faster that would be great since I’m running late to a doctor appointment. I will never shop here again! She needs to learn her manners and be nice to customers and to at least understand that a doctors appointment was an emergency.

Not the biggest or best stocked Marshall’s, I like the location and convenience, but most of the time I leave empty handed. The shoe section is decent, and clothing too dominates most of the floor space, but the home goods and kitchen sections are sparse and clearly do not benefit from the allocation of material from corporate. For a really good Marshall’s I recommend that you go to either Redlands or Chino Hills.

The customer service here is great. I don’t know what everyone is complaining about. Every time I’ve been here the workers are helpful, smiling and super nice. Maybe yall just have a stick up your butts. I love this store. And when you return an item if it even looks «worn» why would any company return them? I work for retail and that policy goes the same over there. We return items we are able to resell not return items we have to throw away. And those who say «customers are alway right» is full of it. Anyways I love this store and I give them 5 stars.

Marshalls is cool. Nice sassy purses and the shoes are pretty fly. Not as big as a selection I was hoping for, and when Nordstrom’s Rack is downstairs, it’s kind of a kind game changer. But I still love you Marshalls.

I came in to open my shopkick and get some points… I ended up browsing around it was my first time in a Marshalls it was a really nice clean store. I had to do a double take on the fitting room entrance because I thought it was a salon. Haha. They have good prices and I walked out with some in expensive beauty items.

People seriously underestimate stores like this.
I came in just to browse as someone I was with was looking for something more specific. Although the organization is probably at a much lower standard than other places like Nordstrom Rack or something, I’d say their selection of «things» is decent. I would definitely recommend coming to this Marshall’s because it is large and spacious and you’re bound to find something cute (if you’re a girl) in the clothes section. I’m not sure how well the men’s selection of clothing is, but they do have one side dedicated to them.
If I were to rate them on cleanliness/​how welcomed I felt in the store/​customer service, I’d give them 3 stars.
But I gave 4 just for the products they sell.

If you buy shoes there, make sure that you are 100% happy with your purchase because this store does not take returns.
Last week my friend and I went in to see shoes, I got a pair of sandals for my mother and my friend a pair of sandals for herself, she later found out they had some type of nail in them that hurt her when she walked so she decided to exchange them. The manager at this store was very rude to her, she said that they couldn’t give her money back or exchange them because she used them, then my friend told her the problem, after a few minutes of back n forth the manager told her she would make an exception and gave her store credit.
In my opinion they should make that exception for everyone, no one should wear uncomfortable shoes and you can’t know how comfortable they are until you walk in them. Buy the way I’m returning the shoes I got my mom, I don’t want to take the chance.

I am not a Marshalls person, I am more of a Ross. lol But I do admit the selection of the baby clothes, shoes, and kicthenware is quite epic. This would not be my go to place. More like I come here to get a gift for a birthday, christmas, etc. One thing is for sure that it is one of those places that is going to be crowded for a while. But the reason why it is not 5 is just the fact the customer service isn’t that great lol.

Nice selections of clothing and shoes with a reasonable price. Great service. They have a lot of employees and they are very helpful. When I was there, The line was long at the check out but it went very fast.