Dougan’s Engine Rebuilding & Machine Shop

Great place with great reputation.
Pros: Reasonable prices, good customer service, questions answered, quality work.
Cons: Turn around time is long. If you need something quick go else where. I assume they get so much business the wait is long. Mine about a month to complete. If its just heads I believe it would take about a week or two.
I’d give it 5 stars, but because there is some lack of attention to detail and unexpected charges. I brought in valve seals for the valve job. Instead they charged me for their own seals. I asked why wasn’t the seals I provided used? Answer it fit right in. Not sure what that means, but I ended up not getting back the seals I brought in. I’ll have to go back and ask them for it when I return.

I’m not sure how to rate this shop because they have done some excellent work for me and have a good reputation. Ray has been good about working with me and will give it to you straight. On the other hand one of the assistant managers gave me some bad info that cost me. I had finished building my 350 Chevy and while breaking it in i pulled a rocker stud. I noticed alot of water in my oil. When i asked weather the press in studs go into the water jackets his reply was no, which isn’t correct. And because of this i ended up having to disassemble the engine and have the cylinders pressure tested because i thought i had a cracked block. All cylinders checked good. I decided to have the stud fixed (which could have been done while still in the truck.) The new screw in street stud fixed the problem. I spent over 20 hrs of my labor plus cost of pressure test, head gaskets ect because of his bad advice. My advice is, if you are not sure get a second opinion no matter how «good» the machinist is. May try Waynes next time. If your reading this Ray, make sure your managers know their stuff. Rating is a mixed bag.