Canyon Crest View Apartments

Stopped in to check out floor plans. The woman in the office was leaving for lunch and actually stopped her lunch to return and assist us with questions.
Checked out the one bedroom floor plan. It had pretty decent décor if we where still living in the early 90s. The units have a lot of potential if they get major renovation. The leasing consultant stated they where renovated, which consisted of stanless steel fridge and stove. The fridge had dents in it which was welcoming.
The leasing consultant was super friendly and helpful but condos are just too outdated.

I lived here while I was going to UCR and had no complaints. They are kinda pricey but my roommates and I split it 6 ways for a 3 bedroom so it came out to about $ 370 a month. They come with appliances and a washer/​dryer plus they are across the street from everything! I don’t know about the complaints below but Vanessa, Rebecca and Matthew were always super nice and courteous in the office. I always bugged them for packages and they never had any complaints and never rude. Maintenance is always on it and are always busy. I would recommend this place to others who are moving with roommates. Although beware at renewal their prices always go up. My only complaint is that the entry gate is always open, how can you keep crime out if you leave gates open?

Been here for over three years. I had a big house on the hill before and adjusting to apartment living was tough. On that note, never ever ever rent at Alvista (formerly Canyon Creek on Central).
Pros:
Great office staff. I read the other reviews, but they’ve never been anything but excellent in my personal experiences.
Very large upstairs and downstairs — nothing compares with size and space in CC.
Two car garage
Private and quiet
Close to everything (hence the pricey rent). You could live here without a car and get everything you need across the street. You’ll pay post apocalyptic prices at Ralph’s of course.
Friendly and hard-​working maintenance workers (I think they’re under-​staffed though because I see Rafael running like crazy all day)
Mostly serious UCR students that don’t party all the time. At Alvista aka Canyon Creek they have frats that party until 4am on weeknights with impunity. Not here.
Long term residents and professionals like myself that are quiet and keep it down.
I like the gym and it’s never crowded.
Very clean and well maintained pools.
No nonsense policy for noise and parties.
Cons:
There is some company/​person? that leases several units in the complex. They run them as halfway houses for teens. We’ve had two near this side. People will come and go and there have been some sketchy characters at times. The office never disclosed this to me or my neighbors. I don’t know if they are required by law to do so.
PRICEY
Overworked maintenance /​understaffed
A $ 50. to $ 70 per month surcharge for outside energy usage? I pay my own utilities why the surcharge?
Klingbeil Capital Management: They know students can live together to offset the pricey units, so long-​term residents are never given a break. It’s $ 100 a month increase each year. After 5 years, most long term residents have to go.
I’ve enjoyed living here. I would likely stay another 18 months but time to get back in a house.

When we first moved in, we hated management. Especially Vanessa. She never took us seriously, she did terrible on our move in date. They now have new people working at the office. I absolutely love it here & have no complaints. Maintenance comes as soon as possible & they’re so nice. The neighborhood is really nice for Riverside. The apartments are very spacious with huge closets & the neighbors are quiet & keep to themselves. Definitely recommend this place

I previously left a pretty huge review, and since things have just gotten worse here, I would like to update and condense.
My husband, toddler, and I have lived at Canyon Crest Views (CCV) for 2 months and it has been pretty bad. I would like to state that I do love my unit, I love the size (2 bedroom 2.5 bath) and our neighbors seem pretty friendly. Though I would by no means consider these units «luxury». Fake granite countertops, fake stainless steel appliances, etc.
Our issues are regarding safety, and management.
Our first problem arose with package deliveries. We were told while signing our lease that the leasing office can accept packages as a courtesy, for instance, if we are not home. What they failed to mention is this is not a «courtesy» but is mandated. ALL PACKAGES MUST GO THROUGH THE OFFICE. They also take no responsibility if they accept a package, and if it is then lost or stolen in their care. This is ridiculous. I do not understand how legally my packages are delivered to a completely different address then my own, and how strangers are able to sign for and accept my property. The leasing office can choose when to sign and when not to sign. For example, we had a package delivered last Saturday, and I received an email from FedEx saying it was undeliverable. Called FedEx and was told the leasing office refused signature on the package. Thankfully, Fedex redelivered to my address, and i was able to receive my package. When speaking to the property manager and regional manager regarding delivery issues, I was yelled at, told i can speak to their attorney, and was treated like a child. Keep in mind I am in my 30s.
Our 2^nd issue, and our most important and concerning, is safety. Our home had an attempted break in last week at 4:30am. Our screens were ripped off and thrown into the bushes. One window was opened but the burglar took off when he heard me. Now, any home could get broken into, I understand that. BUT our windows do not shut and lock properly. We have numerous windows that can be opened by not even touching the handle, but rather just by putting your palm on the glass. This is a major security issue. The next day maintenance and the office manager came by to «repair» the window. What they did was leave extra little locks that screw into the track (secondary security locks) and they sprayed WD40. THAT’S IT. I contacted the staff and told them they fixed nothing, the windows are still not secure, and that they will probably need to be replaced. The manager spoke to corporate who stated everything is fine and if I don’t like it, I can move out. Yep, that’s how they handle issues. I also received an email from their regional manager telling me to give her a date on when we will be vacating the property. Uhm, hello! I’m in a lease!
I contacted Fair Housing who gave me the number for Code Enforcement. Code enforcement came out on Monday and did an inspection on the windows. They then cited Canyon Crest Views who now have 10 days to repair my windows.
Let this be a warning to any and all prospective tenants. This company could care less about providing safe and secure units. They will fight with you over everything. They are rude, condescending and tactless.
Please look else where.

DO NOT RENT FROM THE CANYON CREST VIEW APARTMENTS !!!
The management at Canyon Crest Views are extremely money hungry. The day I signed my lease they stated that I had up until the 4^th to pay the rent. Well, two days in a row prior to the 4^th I go into the office (which half the time is closed) to pay the rent and nobody was there. Just a sign in the widow that says come back at 2. I come back at two then there’s a sign that says come back at 3:30. I come back at 3:30 and still nobody is in the office, as if we have nothing else to do in life but play cat and mouse with your time schedule. So I come home early on the 4^th to pay the rent and there’s a friggin notice to pay or be evicted posted on my front door in front of everyone. Maybe if you would adhere to your own office hours people might be able to pay the rent. They asked me why I didn’t just pay on line, well because you never set up the on line port that I asked about multiple times since I’ve moved in. Sure you want your money, yet five months into my lease they still haven’t fixed a problem with the apartment that was noted on day one, during my initial inspection. It seriously takes five months to fix a trash compactor?
I bought a home and my lease is up during the same month, yet they want to charge you a month and a half’s rent, plus the current month when I’m moving out in two weeks? Seriously? Almost 4000 dollars to move out of an apartment when you’re scheduled to move out in 23 days anyways? SHAME ON YOU CANYON CREST VIEWS!
And let me just tell you about the water wasted here. Almost every day of the week there is a flood of water running down the stairs into the parking lot! Do you really need to waste that much water watering Ivy, bushes, and other miscellaneous drought tolerant plants? At my previous house I never watered the Ivy and I couldn’t keep up with how fast it grew. Does your maintenance guy even know we’re in a drought?
Additional perks include:
Police running into the complex with their lights and sirens (thought I was in an episode of cops).
Security gates that pretty much never work.
Burglars breaking into storage compartments.
Tenants smoking weed on balconies.
UCR students having late night parties.
A pool where you have to pay an additional deposit just to use the dumb pool.
A crappy exercise room.
Roaches
Need I go on???
The location is convenient and being in close proximity to UCR and the Canyon Crest Town Center shopping center; however the greed and inadequacy of the staff leaves a black cloud above this complex that I would avoid in a heart beat!

I like this place, with 5 people living in my apartment, Im paying around 370 And with more people you will be paying even less. There are 3 rooms in my apartment, a master bedroom upstairs with a bathroom inside And large closet. There is another room upstairs, And then the 3^rd room downstairs.
The kitchen is nice And spacious, And is connected to our living room. The overall place is nice having 2 floors, and there is also a lot of space to store things. The complex itself is nice, and is relatively quiet, not too noisy.
One complaint though, is that the walls and windows are quite thin. Often times, we think the window is open, but it’s not, the windows are just really thin and it sounds like its open LOL. Also, for some odd reason, my shower takes like 3 or 4 mins to get warm. Might just only be mine though, I should probably get that fixed… Oh And there are two showers, both upstairs, so people in the downstairs room gotta go upstairs to shower.
The location is nice too, it’s right next to the canyon crest plaza where there is a Ralph’s among many other restaurants And places like a post office, doctors offices, etc. I love having a grocery store right across the street, I go grocery shopping like every other day. Ralphs is kinda pricy though, has good deals on meat sometimes though, but that’s for another review.
Overall, I like it here, would live here again next year.

I lived here for one year and i am so happy to be gone!
–there is no visitor parking
— they nickel and dime you for everything. these apartments are so overpriced
— the office staff is unprofessional. I once had to call 15 times to just get help.
–my air conditioning was broken for four months straight and they did not fix it for me! i would call over and over again but everytime they came they fixed nothing! my apartment would swell up to 100 degrees! I could not even sleep
–it is not safe here. the gates are closed only at nights and the doors on the gate were broken and never fixed so anyone could just walk in! The first month i lived here someone continuously tried to break into my apartment by breaking my lock!
–the only good thing about this place is the location
i highly recommend you find a better apartment complex in the surrounding area
this is my first review ever i made an account just because i hated this complex so much i did not want anyone to make the same mistake as me

I lived here for 3 years during undergrad at UCR and my experience was excellent!
Pros:
1. Location, location, location! This place is right next to the Route 51 (aka The Trolley/​Crest Cruiser) stop that goes to campus and is close to two other bus stops. It’s also right across the street from Canyon Crest Towne Centre. You can walk to get food and groceries! If you want to walk to campus, it takes about half an hour.
2. Great staff. The folks at the office always greeted me with a smile and were a pleasure to deal with. The maintenance staff respond quickly to service requests.
3. You can pay for everything online! Once you make an account for the apartment’s resident portal, you can pay your utility bills and rent in the comfort of your room while in your underwear. No writing checks, no money orders, no nonsense.
4. Everything is in great condition. The complex is well-​maintained and clean. My apartment had like-​new amenities and was also clean.
5. It’s safe. If you live here, you’ll be enjoying life in the non-​ghetto part of Riverside. Proof: there’s a country club down the road and the mayor lives near it!
Cons:
1. Cranky neighbors. Lots of older people, in addition to students, live here. If you’re a sensible person and keep the noise down during quiet hours, you’ll be okay. If you like to #goHAM and party #yoloswag247, then this isn’t the place for you. Unhappy police and security will pay you a visit regularly, guaranteed.
2. There are garages, but if you’re a visitor there’s no parking anywhere! If you live in the units closer to the street there’s decent street parking but, otherwise, your situation will suck… especially if you’re using a truck to move.
3. The pool and gym here are complete afterthoughts. They’re so measly that I’ve never seen anyone in them throughout the 3 years I’ve lived here.
4. The ridiculous speed bumps. I’d rather drive my car through the Himalayas than through this apartment complex.
All things considered, I always recommend this place! It’s hard to beat the benefits of living here.

Conveniently located, although pricey. Frequent minor repairs needed, but staff is friendly and addresses them quickly.

I have lived here for two years and am pretty happy with my unit. I can however relate to the one Unilocalers who had criticisms. First the pro’s
— Staff is very helpful and responds well and quickly to requests
–The grounds are clean and well maintained
— Units all have washers/​dryers
— 24hr security (at night by phone, quick response)
— Great location (directly across from C.C. shopping plaza, and close to UCR)
— On-​line features such as maintenance requests and rental payments
— Nice (but small) on cite gym
— One/​Two can garage –no additional cost (capacity depends on unit)
Con’s
— Some appliances/​countertops are old and outdated –even if you are in and «updated» unit. NOT LUXURY
— Thin walls. I can hear the fan in the bathroom next door loud and clear– you can hear EVERYTHING!
— Limited parking for guests or tenants– outside of garage spaces
— Old windows and doors.- Doesn’t keep the heat or air conditioning in as well as it should. Dust/​leaves/​bug can get in under doors.
— Split utilities with the entire complex –conserving heat or electric doesn’t really work if everyone isn’t trying.
CC. Views advertises itself as a luxury complex, I would agree with my fellow Unilocaler that this is a bit of an overstatement. While I feel that the units are very nice in comparison to most places I’ve seen or lived in in the area, they are NOT luxury. The counter tops are a yucky brown plastic and showers are kind of old and cheap. I’m sad to hear that people have had issues when moving in such as cracked tiles on the fire place and cracked microwave. I would have asked for something in writing stating that it would be fixed. This is a nice place to live but it’s not LUXURY folks!
I like my town home unit B/​C I don’t have anyone above or below me. We do however share a wall which is ok, (our neighbors are nice thank god) but we can hear everything! The fan in their bathroom keeps us up at night. Did I mention we have a washer and dryer?!! I love the high ceilings and the double vanity in our master bath. The kitchens are a good size and have a lot of storage. Each unit is a little different so I would be sure to check and see what you’ll get if you move in. The staff has been really nice and helpful the last two years. Anytime something breaks they are usually there within 24hrs. They never complain and are always nice to us.
My only real issue has been how loud it sometimes gets (sorry to any UCR students). For a while it was like living in a dorm. People would throw really loud crazy parties thursday-​saturday, and it got really out of control. While this is technically a gated complex, people would leave the side doors open for their friends. There have been issues with drunk people walking around at 2am yelling for their friends. We even had people throwing bottles into the court yard last spring. Not only is this a safety issue, there are a lot of families living here who got really upset. DO NOT move here if you want to throw parties. Security acts FAST and you will be asked to move out. Other than that I don’t have any real issues. I feel safe, and I’m happy with my unit and with the great management!

I would honestly give this place NO STARS if i could. I WOULD NEVER EVER RECOMMEND THIS PLACE TO ANYONE. EVER
Renting: 3-​bedroom, 2baths @1725 (for the upgraded version)
Although this apt. complex is gated the gate to get into the complex was never closed majority of the year. It wasn’t until recently did they just start to shut the gate at 6pm a few months ago.
The only perk of living at this complex is that there are 2 car garages. HOWEVER, by looking at the complex the garages are located below the apartments that are NOT connected what so every. The WORST part of all is that I lived in one of the apts. right above it so every time someone would leave the garage I would hear the garage moving right below me if I was sleeping. When I say «someone» I am not referring to just my housemates. Meaning other ppl. who live right next to me, below me anywhere along those lines. Every time my upstairs neighbors would walk up the stairs I can hear it thru my room.
Living here is not at all luxury, they market it to you as «luxury». But its not. The women who actually showed us (my housemates and I) the 3bedroom 2.5 bath looked so much different from the 3-​bd, 2bath. She played it off like it wasn’t a significant difference. But it was! So if you’re interested in this complex make sure you ask them specifically «is this the one I will be living in?».
As far as appliances… they gave us a cracked microwave. Told us to just jot down whatever was wrong with the place so we wont get charged. The window had blue tape to keep the two laminated pieces together. Fireplace was cracked also. and the cabinets are not aligned.
In my opinion it was too late to complain by the time we had moved in, they already got us with the leasing contract. Speaking of leasing contract, THIS PLACE DOES NOT GIVE YOU A REMINDER OR SEND OUT A 30 – 60 DAY NOTICE OR RENEWAL. AND THIS IS HOW THEY GET YOU OF YOUR MONEY (in this case our money).
For the amount we paid we could’ve easily rented a house.
— They will get you in terms of price w/​the upgraded version and the non upgraded. it looks nice at first but i recently found out that THEY HAVE TO REMODEL every certain amount of years. In order to keep the whole complex up to par. Just like the malls having to upgrade/​update their stores.
Pros
+Ralphs (Shopping complex is across the street)
+2 car garages.
Cons
–we can hear everything that goes on in both upstairs/​next door
–every time the garages open we can hear/​feel it open and move
–the stairs squeak BIG TIME.
–Counter tops are cheap, appliances are old (although we got the «UPGRADED» version)
If you’re going to pay this much for an apt. just rent a house. But if you cant afford the deposit. Check out Di Renzo, Crown Pointe and other places that are far better and in the reasonable price-​range. With a better quality appliances. Di Renzo actually have REAL granite counter tops compared to this place (Canyon Crest Views)
I hope this helps!

Lived here during my second year of undergrad. This complex is conveniently located across from the Canyon Crest plaza. Ralph’s, Chevron, a flower shop, coffee shop, deli and lots more. Parking inside the complex is a toughie if you and your roomies have more than two cars. No fear, there’s plenty of street parking just steps from the gate. Management is professional and always helpful with any concerns.
Did I mention that there are washer and dryers in each unit???